Article was never sent
I bought an article that was in stock, 3 months later I'm still waiting for it, I try to cancel the order by sending couples of e-mails but they don't react, I'm never again buying from them.
June 27, 2023
Unprompted review
DH
David Homolicsan
Germany
Reviews
Review of ikarus...design
Review of Deutsche Bahn
Worst customer support ever!
If you have a problem, then be ready to deal with the most patronizing and unfriendly customer support ever!
June 14, 2023
Unprompted review
Review of Trekkinn.com
Buyer has to pay returns on clothes
Bad service, for returns the buyer has to cover the cost, in my case 8 euros to send back a pullover that was one size too big, never again. I mean in 2023 all reputable web shops that sell clothes offer free return.
January 5, 2023
Unprompted review
Reply from Trekkinn.com
Hello David,
We are sorry for your comments, in order to verify your case and validate if it is our mistake you must enter a return request, remember to choose the correct reason for return because if it was our mistake the return costs will be at our expense, as long as the product is indeed damaged, defective or incorrect.
In case of a voluntary return, the shipping costs will be paid by the customer.
Have a nice day.
Regards
Review of Kaufland.de
You have to be very careful when buying…
You have to be very careful when buying there, they partner with some really sketchy sellers and if you have any kind of issues you have to deal with them yourself, Kaufland basically washes their hands, I'm never again buying from them.
December 13, 2022
Unprompted review
Reply from Kaufland.de
Sehr geehrter Kaufland.de Kunde,
es tut uns leid, dass Ihre Bestellung bei Kaufland.de nicht nach Ihren Wünschen verlaufen ist. Ihren Unmut können wir verstehen und sind für jederlei Rückmeldung dankbar, da es uns hilft, unsere Abläufe zu verbessern. Natürlich kümmern wir uns weiterhin um Ihr Anliegen und möchten dieses zu Ihrer vollen Zufriedenheit klären. Um auf dem aktuellen Stand zu bleiben, finden Sie alle Informationen stets in Ihrem Kundenkonto. Sollten Sie weitere Fragen haben, wenden Sie sich jederzeit gerne an uns.
Mit freundlichen Grüßen
Ihr Kaufland.de Team
Review of TOWER London
Abysmal service
Abysmal service, I bought a pair of shoes that where too big I send them back for a refund and they are sending me a new pair, incredible incompetent shop!
December 13, 2022
Unprompted review
Reply from TOWER London
Hi David,
Thank you for your feedback. We are sorry to hear that there was an issue with your order. Unfortunately we do not recognise the order number you have provided and you have provided no contact email so I am unable to look into this for you.
If you could please contact us at customer-services@tower-london.com we will be happy to assist you further.
Kind regards,
Gemma @ TOWER London
Review of engelhorn
The most annoying return form when…
The most annoying return form when sending stuff brought through Zalando, they make you fill in a lot of info that you need to track down and write in tiny input fields. Takes around 10 minutes!!! every other partner delivers an already filled in form.
Never again!!!
October 2, 2021
Unprompted review
Review of GLS Germany
Schlechtester Transportdienst in Deutschland
"WIR KONNTEN IHR PAKET NICHT ZUSTELLEN"
Immer das gleiche, ich bin immer zu Hause, mit DHL, Hermes, DPD habe ich diese Problem nicht.
August 6, 2021
Unprompted review