My husband ordered some shorts and tops and the shorts were too small, have emailed a couple of times as I need to exchange them for another size and have not had response. Terrible customer service.
August 3, 2026
Unprompted review
Reply from Faithoutfit
Dear Customer, thank you for bringing this to our attention. We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@faithoutfit.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Excellent efficient service, the sweets are a big hit with my boys and the prices are reasonable also, they are delivered in lovely packaging. Definitely will be ordering again.
The order took far too long it came way after the estimated date. Also when I tried to contact them on a few occasions I had no reply. I actually thought I was never going to get my order. So sorry but I wouldn’t use them again,
June 2, 2021
Reply from Feelunique
Hi there,
Thank you for your feedback.
We can see on the tracking the order was delivered one day after it was placed.