Petra Antal

We had Sam, Rana, Amrit helping us on the day who were all absolutely amazing! Not a scratch on any of our furniture and they dismounted and mounted again large pieces of wardrobe.
Unfortunately, the admin we booked with (Jason) miscalculated the load and sent a small van only, and wanted to charge us extra to rectify his mistake.
Sunny (ops manager) very kindly intervened and sent a second truck at no extra cost.

Worst network of all, almost never any signal or data coverage (while my husband’s works perfectly with different provider). Monthly packages are waaaaay overpriced compared to others.
Constant calls from their customer service team advertising new products, no matter how many times you beg them to take you off their list.
Just switched to a different provider, that took me 10 minutes to sort out, I’m just annoyed with myself for putting itt off for so long!

I was wanting to send a parcel to Hungary.
First, I did not want to pay for extra protection of £3 and was keep unticking the box, but was keep being added the extra charge so at the end I was forced to pay for it.
In the end I completed my order, paid and all, then recieved a confirmation but with the PDF saying there has been an error with my label and to contact their customer service team.
My call was not accepted unless I had a tracking number, which I had not gotten so was unable to get through to anyone.
When I wanted to cancel my order online it said I was not eligible for refund as my parcel was already in transit. The parcel is right next to me as I have no label so that’s not right either.
I finally managed to speak to a robot and left my number for someone to contact me... we’ll see.
Worst company I have tried sending parcel so far.