Trish

My bikini and beach dress arrived yesterday and I'm thrilled with both. For anyone else who hasn't used this company, please feel rest assured they are great to use. I think this is my 4th or 5th time buying online with them, and Everytime my order has been perfect. Shipping to Ireland was over a week but worth the wait. Well done Pour Moi.

Excellent customer care, Irish owned, and high end products.

DO NOT ORDER ONLINE AND EXPECT A REFUND.
I emailed Oliver Bonas last week as I still have not received my refund.
Still no refund despite returning item 25th of May. Very disappointed.
I would like my money back please.

You replied to my review. Where do you want me to share my order number as I have already tried to contact you on live chat and by email.

Here is my order number 2000871544. Just to note, the email responses are all BOTS. I received an email from you on the 26th May stating that you received my return. It's ridiculous that you have not refunded me. Kindly refund and email me.

Love shopping in Arnotts, and I have done since I was a little girl, shopping with my mam. I now shop in Arnotts with my daughter. It's a generational thing.
Cosmetic, clothing, home wear and bargain basement are fantastic.
Arnotts staff know how to treat their customers.

2nd time purchasing online, and again it was a perfect experience. Swift delivery, delighted with footwear.

I think the quality of the tshirts is not as good as previous purchases but buying online, and returns policy was perfect.

Delighted with my experience buying online, and collection of jeans the following day. The communication was excellent.

Everytime I buy from Millie's, the experience is perfect. Love their range of products, fast delivery, and the free goodies.
Highly recommended.

Excellent products and customs care was amazing. A pleasure. Highly recommended.

I have a collection of 6 Cluse watches, mostly gifts from my partner but I have also purchased them for myself. I love the round face but the quality of the straps are substandard, and if anything goes wrong, Cluse will not support you.

WARNING- DO NOT BUY CLUSE STRAPS OR WATCHES.

I contacted Cluse this week as the clasp on the mesh strap clasp was not working. Guadalupe from Cluse sent me video telling me how to close the watch.

I sent Cluse 3 emails advising I knew how to close the clasp strap, and infact the clasp on the strap was faulty.

Guadalupe from Cluse then told me it appears to be the result of regular wear or unintended use rather than a manufacturing defect.

I emailed Cluse to advise I did not wear said watch regularly, as I alternate my watches. I mostly wear my Fitbit TBH.

Guadalupe from Cluse said as stated in our terms and conditions, straps are not covered by our warranty policy. Unfortunately, this means we are unable to assist you without additional costs. If you’d like to replace the strap, you can easily order a new one through our website:
YOU WILL HAVE NO COME BACK AFTER YOU BUY A STRAP. DO NOT BUY CLUSE STRAPS OR WATCHES.

I emailed again advising the reason the clasp was not working was definitely not due to wear and tear.

Guadalupe from Cluse responded saying if it had been a manufacturing defect, it would have appeared within the first few weeks after purchase.
WHAT ABSOLUTE RUBBISH!

I emailed to advise the quality of Cluse watch straps are of subpower if this is the case. And again I wished to emphasise, the watch strap I am referring to, has not been worn regularly.

I am truly disappointed with the lack of support and non existent customer care.

Bought boots. Delivery was to be 19th December. Still no delivery despite contacting the customer service 3 times today. Customer service in South Africa told me to wait 24/48 hours for a response. I paid €10 extra for delivery too. Highly disappointed.
Thanks Clark's - that will be Christmas Eve before you make a decision to refund me. The boots were a gift to my son for Christmas.

Terrible service

Bought items online. Returned the items to the store using the returns labels and automatic post machine.
Received an email stating I will receive my refund in the coming days. 4 days later no refund. Called into the store and was advised to contact Zara via Whatsapp. Gave all my details on the WhatsApp, agent said they would call me, then tried to fob me off.
DO NOT BUY ITEMS ONLINE!
YOU WONT GET A REFUND FOR 14 DAYS.
ZARA ARE SCAMMING CUSTOMERS BY HOLDING ONTO THEIR MONEY FOR AS LONG AS POSSIBLE.
DISGUSTING WAY TO TREAT CUSTOMERS.
I WILL NEVER BUY FROM ZARA AGAIN

Best priced trainers and a speedy delivery.
The price of my trainers was €45 cheaper the Schuh. I purchased the trainers online on Sunday, and I received my delivery on Wednesday.
This was my first time to buy from Paul Byron, and it definitely wont be my last. The 10% off for subscribing to the website was a great bonus.
A happy customer.

Bought my first pair of akjaerbede glasses from a shop a few months ago. Love the Lilly style so I decided to buy a second pair, a different colour online.
Great website. Very fast delivery. I will definitely buy
again from the website.

CT have not replied to my 2 recent emails requesting my refund. I posted the makeup on the 10th of April. Today is the 14th of May, and still no refund.
Appalling customer support!

CT's laughable response to my email which doesn't make sense -
"We are still yet to receive your refund, please not we will keep you updated on the progress of your return".

I returned 2 items,with the attached CT return label, 18 days ago. I have kept in regular contact via email with CT to display my dissatisfaction having not yet received my refund. I posted the items from Ireland.

Although I absolutely love CT products, the customer care in returning as dismal.

CT, you really need to care more for customers returning items and to speed up refunds.

Security area is the worst experience I have ever encountered. Staff haven't a clue what their job entails, running around like headless chickens, shouting unnecessarily, and they look like they have been dragged through a bush. My experience was laughable at some points but very cringe. I think I'd prefer to fly in and out of another UK airport next time.

I've made several calenders and photo books for Christmas gifts this year. The quality of each item is brilliant. Delivery of the items was pretty quick ~ roughly 7 days to Ireland. This is my 4th year using Colourland. Getting the discount on Groupon has saved me a fortune.

Purchased a raincoat online for pre Black Friday sale with 40% off. Delivered to my home within 48 hours. I replaced another Ilse Jacobsen coat that I've worn for the last 6 years.

Excellent purchase in every way. Delighted with my coat

Purchased a bikini online. Received the goods far quicker then expected. Delighted with everything.
TBH I was a bit dubious about using this company having read the reviews but after my experience, I would definitely use this company again.