Kate

Ireland

Reviews

Review of Guineys

Review of DPD Ireland


Rated 5 out of 5 stars

Always find DPD reliable

Always find DPD good. Thought I had a small issue with my delivery but actually a neighbour of our new house took it in. Have to say DPD customer service was second to none when I was trying to track it down.

February 7, 2026

Reply from DPD Ireland

Good Afternoon,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

Review of Action24


Rated 5 out of 5 stars

Very good service start to finish

Very good service start to finish. Nice sales people. Mad who installed was friendly and did the installation quickly. Would prefer an alarm system that beeps when you enter as it reminds you to turn off when you’re wrestling a toddler, but that’s just a preference and it’s probably more secure that it’s silent.

January 12, 2026

Reply from Action24

Hi Kate, that is a setting that can be easily changed.

Please see below. If this doesn’t work or you need help please give our support team an email on support@action24.ie and we will fix this for you. Thanks for the great review.


1. Tap the top bar on the panel screen
2. Go to Settings
3. Look for Advanced Settings or Sound settings
4. Check for Entry Delay beeps, panel sounds, or chime-related options
5. Make sure the entry delay sound is enabled

Review of Posterlounge.com


Rated 2 out of 5 stars

False advertising on delivery fees

Prints are good and frames are nice but they falsely advertise that they cover free shipping for orders above €79. You get screwed at checkout and they don’t even specify why. They just not the package is large. Can’t add a screenshot which shows their delivery T&Cs but verbatim at time of review they state

Delivery costs

Delivery costs are 5,95 €. For orders over 79 € we cover the delivery costs for you.
The exact costs depend on the product and format and will be displayed in your basket before you place your order.

Shipping methods

Depending on the size of your order, we will ship it with a parcel service or a freight carrier. Almost every parcel comes with a tracking number, which you will of course receive by e-mail so you can keep track of your delivery at any time.

Delivery by freight carrier

Products that are particularly large are delivered by truck ‘to the kerbside’. This means the driver will leave your order in front of your house and not carry it to your flat door.

To allow the freight carrier to arrange a delivery date with you, please provide a telephone number during the ordering process.

On querying they state it doesn’t fall under ‘standard’ deliveries. No mention of it as per above and nothing outlining what constitutes a ‘standard delivery’

Charge was €69

August 17, 2026
Unprompted review

Reply from Posterlounge.com

Hello Kate,

Thank you for your detailed feedback. 
We are pleased to hear that you are happy with the prints and frames, but we are sorry that the shipping costs caused frustration and gave you the impression that our information was misleading.

As we have explained in our previous communication, particularly large items need to be shipped by a freight carrier and are therefore subject to an additional shipping charge. This charge is clearly displayed during checkout before an order is placed, so the total cost can be reviewed before completing the purchase.

However, we understand your point that our delivery information did not explain the distinction between standard parcel delivery and freight shipping clearly enough. We have taken your feedback seriously and have since updated the information on our website to make these conditions more transparent.

We are sorry that this was not sufficiently clear when you placed your order and that it resulted in a disappointing experience. Thank you for bringing this to our attention and helping us improve the information we provide to our customers.

Best regards,
Your Posterlounge Team

Review of Posterlounge.ie


Rated 5 out of 5 stars

Would recommend

Quick enough postage. Framing was good quality. Recessed edging is a nice touch. Packed well. Print is beautiful. Would definitely buy again.

June 13, 2026

Review of Harry Corry


Rated 5 out of 5 stars

Quick postage

Quick postage. Items as described. Decent pricing

February 6, 2026

Reply from Harry Corry

Thank you very much for the 5 star review, we are glad you are so pleased with our service, value and delivery! We hope to see you again soon!

Review of Lights.ie


Rated 1 out of 5 stars

Product ordered was out of stock

Product ordered was out of stock. Took forever to receive delivery and missed birthday date. In this day and age, stock should be live online. No response from customer service on queries relating to requests for ETA which is appalling.

January 8, 2026

Reply from Lights.ie

Dear Customer, We regret that the product was out of stock.We are sorry that customer service did not respond to your queries promptly. We'll investigate our stock accuracy and response times. Thanks for your feedback.

Best regards, Your Lights Team

Review of Fresha


Rated 1 out of 5 stars

Personal data was shared with a vendor.

Personal data was shared with a vendor.
Customer care insisted I made a booking with the vendor and even after providing screenshots of my previous bookings on their own APP, they would not accept that I didn’t not make a booking. They have not been able to give an explanation as to why the ‘booking’ did not show in my previous appointments. Or how my personal data was shared with a supplier that I never booked with. It was for a barber shop in a different country and I am a female. Even that was disregarded. Appalling customer service.
UPDATE: After two weeks of back and forth Fresha finally admitted that I had not made a booking with the vendor and that my personal information had been made available to another vendor.

April 15, 2025
Unprompted review

Reply from Fresha

Hi Kate,

Thank you for bringing this to our attention, and we're truly sorry for the experience you've had. We take data privacy and account integrity very seriously, and we understand how upsetting this must be.

We have sent a request for more information so we can look into this thoroughly — please respond at your earliest convenience so we can assist you further.

We’re committed to resolving this and improving your experience with us.

Kind regards,
Fresha

Review of Guest Reservations


Rated 1 out of 5 stars

Room rate was €125. Charges €195

Room rate was €125. Charge me €195. Didn’t send me a confirmation email or booking reference. Phone line on website is automated and required itinerary number this to get through to an agent. Eventually I got through to someone in the sales team who found my booking and provided me with the itinerary number. And said there were €60 euro in charges that covered ‘free breakfast’ and parking that I did not book. And hotel fees. A complete scam. Nowhere in booking journey were any of these fees highlighted.

March 13, 2025
Unprompted review

Reply from Guest Reservations

Hi Kate,

We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. Guest Reservations strives to ensure transparency in our pricing, and all applicable fees, including service fees and tax recovery charges, are disclosed before finalizing a booking.

We regret any difficulty you had in receiving your booking confirmation and reaching our support team. We would be happy to review your reservation details and clarify any discrepancies. Please email customercare@guestreservations.com with your reservation number (beginning with “R”) and the email address used for booking, and our team will do their best to assist you.

We appreciate your feedback and look forward to resolving this matter for you.

Sincerely,
Chantal Reynolds
Guest Reservations Customer Care

Review of Happy Mammoth


Rated 3 out of 5 stars

Expensive and no results …

I didn’t see any difference in mood or other symptoms after taking the hormone harmony for two months. And the complete belly reset was sickly sweet. I could not stomach it and to stop taking it. Really disappointed!

Edit…. To clarify, the below response from Happy Mammoth is completely misleading… a refund was not issued on my purchase as they have suggested. I was refunded the overcharged delivery fee, as they offer free delivery over €99 and they charged me for delivery in error. I didn’t mention the overcharge in my initial review, as they resolved the issue promptly and it wasn’t an issue. My review relates solely to the effectiveness and taste of their products.

May 31, 2024
Unprompted review

Reply from Happy Mammoth

Hi Kate,

Thank you for getting in touch and sharing your feedback with us. Your insights are incredibly valuable to us as we continuously strive to enhance our services at Happy Mammoth.

We’re sincerely sorry to hear about your recent experience, and we understand the frustration it may have caused. Please know that we are fully committed to addressing your concerns and improving your overall satisfaction.

We're also sorry to hear that our products did not meet your expectations. We understand that every individual’s experience can be different, and we appreciate you giving them a try.

We were unable to locate your initial message requesting a refund, and we mistakenly believed that your purchase had already been refunded. The previous refund was, in fact, for the shipping fee.

As a gesture of goodwill and because we truly value our customers, we have already issued a refund for both the supplement and the delivery, even though your order falls outside our guarantee period.

We want to assure you that we accept and appreciate all feedback—both positive and negative—because it helps us improve.

Once again, we apologize for any inconvenience this may have caused.

Wishing you a wonderful day ahead!
Happy Mammoth.

Review of Newlife IVF Greece


Rated 5 out of 5 stars

Top Class Treatment

We had the best experience with Newlife. With their help we welcomed a beautiful, healthy baby boy in 2023, after a successful round of IVF. We are now in the process of preparing for a second embryo transfer with them. The patient care and professionalism has been consistently outstanding. They stand head and shoulders above other IVF clinics we explored. We owe them so much.

January 29, 2025
Unprompted review

Review of Fly Business For Less


Rated 1 out of 5 stars

Sends unsolicited emails

Sends unsolicited emails. Never heard of them. Never subscribed to them. Clearly a scam

July 9, 2024
Unprompted review

Reply from Fly Business For Less

Thank you for your feedback.
Apologies for the unsubscribed email – emails are only sent to subscribers. Please provide your email address to Bookings@flybusinessforless.com so we will be able to investigate and rectify accordingly.

Review of NOW TV


Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. 4 unanswered emails to customer care. 6 weeks later issue still not resolved. Content doesn’t always work. Shocking customer service. Live chat is rubbish also

March 1, 2023
Unprompted review

Review of Superdry

Review of Fastway Ireland


Rated 1 out of 5 stars

Parcel 4 days late

Parcel 4 days late, left outside with no signature

August 29, 2022

Reply from Fastway Ireland

Hi

Thank you for leaving you feedback
Apologies for issues with your parcel – could you please email your shipment details to tpsupport@fastway.ie and I will be able to investigate

Regards

Amyjane
Fastway Couriers

Review of Flowers.ie

Review of Flowers.ie

Review of Flowers.ie

Review of Multitrip.com

Review of Interflora.ie