Peter Allen

Product was as described at a reasonable price.
Delivery was prompt.

Have used ROL several times, they always have some good deals and their staff are very friendly and knowledgeable. If your looking to book a cruise you should give them a try.

Delivery would have gone a lot smoother if the guys could speak English to a reasonable standard.

Good service, full health tests, colour tests. Everything you need to know if you wish to breed your dog.

Jen was great at listening to what we wanted from our website and coming up with a design.
After a few minor amendments we had a website that met all our needs. Since the website went live I have also received excellent Tech support from Remy.

Everything was explained fully from first enquiry to completion of our website.
Jen was great in her communications and always kept us fully updated on the progress.
I have had a website for our business before with Ipage and Ionos, neither were anywhere near as good.

I ordered the components to build a PC, placed the order at about 6.30pm. The order was delivered to me at 12.30pm the next day.
Their website was easy to use to select the components I wanted and the prices were were very good. One of the best companies I have dealt with in regard to customer service in a long time.
all round I give them 10/10

Healthy plants at a good price, very well packed and delivered on time.

Phoned to make changes to monitoring of my system.
Call wait time was only about 40 seconds, unlike a lot of companies, their agents are not working from home !
(Or not working from home as lots of people are doing)
Spoke to Ryan, he was very polite and helpful, fully explained all my options and how changes would affect my plan. He offered me a good solution for my circumstances. Ryan also gave me advice on additional sensors for the system and the benefits of keeping the system in Home Mode, rather than off, particularly at night. It is refreshing to receive good service these days, Ryan is an asset to the company.

The customer service agent was polite, friendly and knowledgeable, resolved my issue in less than 10 mins.
A great site to host a website.

Prompt reply and helpful advice to resolve my problem

From start to finish the whole process was very easy.
The engineer was excellent 5*

Helpful and knowledgeable customer service agent

Very prompt to arrive, patrol person was very friendly, knowledgeable and explained what he was doing and the outcome of the tests.
Identified the problem and fitted new battery.
Performed checks to ensure the problem was fully resolved.

Firstly they tried to rip me off for $100 of my on board spend. I paid for a clear view balcony cabin, £3200 for 14 night cruise on Sky Princess. I preselected my stateroom, choose C311 on deck 10.
On entering the room I was greeted by a stain approx 3ft long just outside the bathroom. It looked for all the world this stain was either from vomit or feaces.

There was a constant banging noise coming from the wall next to the bed, it was constant 24/7, Not only could you hear this loud banging, you could feel it if you placed your hand on the wall. I had heard other passengers with the same complaint, they could not move anyone as the ship was at full occupancy. When I complained to customer services the person admitted that they had this problem with a number of rooms onboard. He also confirmed the ship was scheduled to go in to dry dock in Netherlands 5 days after the cruise to sort out this problem and a number of other issues with the ship, even though this ship is only 4 years old.
Allegedly there was over a a thousand contractors due to work on the ship whilst it was in dry dock for 16 days. Not what would be expected for such a young ship that had less use than normal due to COVID.

Princess were happy to take customers money and give them rooms that were clearly not up to standard.
There was also a shortage of staff in restaurants and bars that resulted in long wait times to be served.
They also started running out of a lot of basic food and drink, probably because the had run the ship down due to its impending period in dry dock.

Princess has currently offered me future cruise credit of £250 as compensation which equates to about 8% of what I paid for the cruise. I have told them to reconsider if they expect to book with them again.
I am also considering compensation through the courts for a cruise/ holiday that clearly did meet the standards I expected and paid for.
I will be using NCL, Royal Caribbean and Celebrity cruises in future !

I have booked cruises through cruise.co.uk 4 times.
They give you some great deals with all the major cruise lines. I have always found their customer service to be excellent, which is very rare these days.
The minor amount of negative reviews is from people who do not understand it is the Cruise Line that are giving poor service, not this agency. I will definitely use them again and have already booked another cruise through them for October this year.

Excellent fitter very professional installation

Experienced friendly sales agent.
Product good for the price

Easy to use site, received lots of enquiries and sold our dog to a good home