Claude Larimer

Unable to initiate "email us or chat links" I decided to call. Initial call was pretty straight forward, talked to a female who told me that she needed the serial number of the tool box in order to continue the request for a lock for it. When I asked she said to just ask for sales when I called back. I obtained the serial number and that is when the nightmare started. Multiple phone calls where I talked to different persons every time and got nowhere with most saying they would transfer to proper dept or unknowledgeable about product.
Have been on hold for 48 min now.
My review will fit in with the many other negative ones, but here again we have a business with management that really doesn't care about customers. Seems that this is the norm for USA these days.

Delivery companies like Fedex will never assist in MAGA because as you can see in reviews they could care less about their customers or they would hire competent delivery personal or management that does their job. They basically have no copetant competition and as such their reviews continue to show increased deliveries to wrong address, change delivery times causing you to lose a whole day of labor, inability to log in or track your delivery, same crap over and over again.

Joy has always addressed the problem with competence.

Over the years that I have been using their DVR camera system there were times that things went haywire. At times I was so frustrated that I wanted to try something else, but, May was always there for me and helped or walked me thru to resolve the issue. Latest problem caused me to uninstall everything and start over but she took it step by step and everything was resolved. One major problem we figured out was the VPN was denying me to remote view on Android. Reinstalling pro was much easier with the installation manual. Thank you May for everything and your patience and understanding every time.

Giving the consumer a platform to rate companies and tell their problems in hopes that it will help others.

Had a Galaxy A14,screen went blank and would not display,it would still power up receive text and everything else it just wouldn't display it. I knew it was out of warranty. I went to the Samsung website and was unable to use it. When I clicked on a link; i.e. request for repair it would jump back and forth, Finally gave up and attempted calling using the number shown. Could not complete number as dialed on both cell phone and landline.
Finally got thru on the website chat line and then the nightmare started. Explained to the girl what was wrong,she kept telling me to try different things and I had to tell her over and over again that I couldn't do what she suggested because the screen would not display. Finally had enough,disconnected and went back in to talk to a different person. Total time approx 3hrs to get a repair request completed. Another 20 min to pay $76.?? for the repair with a credit card but they would send me a shipping box with postage paid. .
Nightmare still not over sent, they received and inspected came back saying that display screen was subject to water damage and wanted $96.?? to replace and repair. The service ticket also said that it would not power up; also not true. They are at this point considered fraudsters by me, if it was water damaged it was at their service center. refused to pay the $96.?? and had it returned unrepaired. When I opened the box the screen protector was cracked in multiple places, and I mean multiple.
While I had bought A16 same day as A14 broke, I was unable to transfer contacts and other because of inability to see display and lost alot plus pictures in the gallery. Sent the A14 for repair to keep as spare if A16 got damaged.
Bottom line if A16 goes bad will not purchase Samsung smart phone and for that matter other Samsung products given the difficulty simply returning it for repair. Think of the problems if had been a refrig or washer or dryer.
Another company that has gone to the dark side.

Talked to potential future supervisor about a job offer, subsequently declined, unwilling to provide written copy of offer & asked if he would have a problem talking to current guard he became even more discouraging, definitely raising a red flag. I can now see why past and present employees rate management on the lower end of the scale.

Should have paid more attention to the red flag of "No Returns". Unable to return because ordered XL, my normal vest size, but after receiving was extremely, extremely difficult to put on and take off. Actually should have ordered XXL but unable to return. Also, their definition of flexible and mine seem to be quite different. Hope I can find somebody to sell this to so that I can order the larger size.

2 separate emails confirming phone interview, au interviewer never called. Not surprised from reading all the negative reviews but was willing to proceed as job hours for the position was exactly what I was looking for and was willing to experience culture to learn first hand.

Had been using online scanner for a few years with no problems on Win 10, a few days ago went to run scan as usual, window that opened said that there was another version running,tried today same thing. Uninstalled, downloaded 8.56MB version, would not install. Tried 4 different times. Went to website unable to contact support.

So Fedex is now in the list of top sorry __ss companies.
7:21am package on truck out for delivery;
Delivery between 10:00am and 2:00pm
Checked status @01:30pm; GEE, NOT loaded onto truck until 12:31pm.
But then again this is getting to be normal for them.
02:11pm at this time of writing, still not delivered

For 3 years now they do an auto renewal of $50.00, the 2 previous years I was able to get the charge reversed, this year I have been back and forth with Discover at least 3 times that they have issued temp reversal and then valid evan after I forwarded the email that I sent to Sams club telling them I did not authorize auto renewal.
Discover says they can do nothing about the charge because of the agreement except to put a stop charge for 15 months on the account.
I see by reviews that they are another company that is eventually going to go under because of their obvious greed all over $50.

On 04/02 after finding bulbs and bare roots in catalog, I ordered online. On 04/07 went online to check status and look for details on the bare roots; they are now showing as sold out. Sent email requesting a status update and should I order elsewhere or cancel order and refund my money.
No reply; so, on 4/10 sent email advising that I was canceling order and demand refund back to credit card.
No reply; so on 4/11 filed dispute with credit card company for a refund.
Should have reviewed reviews before ordering and saved myself this aggravation.

Posted a negative (1 star) review against a lawyer, it was posted with the lawyer posting a reply, month later went back in and saw that it had been removed. Looking at these other reviews and I see that this is a continual habit with them.

saves alot of phone conversation and they are ale to see what you are seeing or the problem that you are having.

Wife bought a new car in May and was approved by other FCU and 3rd party loan payment company at the dealership. Because of their horific custmer service wanted to possibly refinace with Truist as am existing auto loan customer and have no complaints until now. Called local branch, unable to have anyone answer the phone many times, got automated response everytime. Wer'e talking opening at 9am. Called main Truist number explained what we had been thru and Debbie said she understood, would attempt to get ahold of the local branch manager; on hold for a couple of minutes and got disconnected. Tried calling branch again several times, still automated answer. Went to local branch, no customers in bank but was told by teller to wait a minute and they would be with us. We got tired of standing so we sat down across from the branch leaders office. While waiting 2 seperate customers came in and went to the teller window to get waited on, all the while the branch manager glance at us several times and cont to do his nails. I was prepared to make a scene but wife asked that we just leave, so we did. Yesterday got a survey in the email about my experience I of course gave them 1 star and went on to explain why as I did here. To date no response from any one from Truist. They spend all this money on advertising to attract customers, I can see why now, because they NEED customers because all the while driving them away because of their horrible customer service.
Week later and still no response. Can only guess that maybe they are using this combined bank merger for a tax loss writeoff or maybe thinking another bank will buy them out, either way should be a loss tax write off becuse apparant shareholders could care less.

Have ordered previously with no problems but was also unaware that this company is not located in Canada until now. I see authenticity of product being called into question. This order placed 1/7/2023. they did not send out supposedly until the 15th. Showing to have been received in German customs on the 25th and then again on the 26th. Looks like going to have to buy local and dispute credit card charge because 23 days & counting.

Yesterday my doctor called in 2 prescriptions to the local Walgreens, Cambridge, MD. This am, 12:23 they called and left a message on the answering machine that they were ready. I went there at 1:30pm to pick them up and was told that one was ready and that the other would not be available untill after lunch. Looking at the clock to verify the time I commented that some one had called and said that they were ready for pickup. She said that they would be available after 2:30. Now 4:53 pm and still no call that they are in fact ready.
Tried submitting the online form to consumer relations and when I hit the submit button it cleared all the responses; not once but twice. Called consmer relations and got connected to someone who said his name was Louis. Could tell right from the get go that this was going to be a waste of time and it most certainly was.
As the song goes; bye, bye, so long, farewell, but I won't be seeing you in September or any other month.

Not sure if it is because of the sprint merger but I have just canceled a phone upgrade and will be visiting Verizon tomorrow to change carriers. Went to the T-Mobil website as wife was having problems with her iphone 6 and wanted to do an upgrade. Decided on SE(3rd generation), agent advised that we needed to go online and order the upgrade as he had none in stock. Came home went online, attempted to log into my account, once again would not accept password, tried to reset password via security questions; no go: tried 3 times via code by text; never got the temporary password via text. Finally just went to webpage and went with phone upgrade. Eventually got to talk to an agent via chat. During the course of the next hour, unable to clarify some of my questions to her, I called the local agent and had him explain it to me, with the explanations ended up ordering a SE(3rdgen) for x $$ next day air charges and taxes. First mistake was her addition called her out on that and thought everything was good to go expecting to receive the phone in a couple of days. Later on in checking my account I see that the credit card and order was billed for second day and not next day but the worse was that the phone wasn't going to be shipped untill the 25th, over 2 weeks away but was billed for 2nd day delivery. In calling them spent over an hour either on hold or explaining that they were advertising this phone on their website as available now and that is what I expected along with the next day air delivery I had authorized. Ended up they were saying that they couldn't access my account and could not cancel the order in order to order me one in another color. So much for their expert reps and we will do whatever we need to to make things right. I made them right for them, under federal law I have 3 days to cancel and you can charge me no penalties or other charges for me canceling. Canceled auto bill also. Verizon here we come.

At one time, when you paid for software & os they were great on support. But now that they have given you OS 10 for free their updates are now horrible to install. It would appear now that win 11 is out they are trying to force you to upgrade to it. Win 10 latest update, 20H2, have been attempting the install for 5 hrs now and is still only at 25%. Originally tried with wifi, switched to wired and still no better. Question is; are they now in competition w/Comcast to see who is the worst company for customer service.