CU

customer

United Kingdom

Reviews

Review of Braun


Rated 1 out of 5 stars

Purchased a shaver on 02/12/25 which…

Purchased a shaver on 02/12/25 which still hasn't been delivered, the customer service hasn't been great either mostly a lot of "your order will be with you in the next 24hrs". Evri have set up a delivery slot twice and both times the driver hasn't shown up even though I've been in both times and braun customer service just don't seem to care. Issue is still ongoing

December 10, 2025
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Order an item from braun which was…

Order an item from braun which was dispatched and it still hasn't arrived. 2 delivery slots have been made on 2 separate days Monday and Wednesday no idea what happened on Tuesday guess my order was just sat in the warehouse all day. On the days delivery slots were made no attempt to deliver my parcel was made by the driver during the time despite me being in all day. Just absolute time wasting

December 10, 2025
Unprompted review

Review of Braun Shop UK


Rated 1 out of 5 stars

Purchased a shaver on 02/12/25 which still hasn't arrived

Purchased a shaver on 02/12/25 which still hasn't been delivered, the customer service hasn't been great either mostly a lot of "your order will be with you in the next 24hrs". Evri have set up a delivery slot twice and both times the driver hasn't shown up even though I've been in both times and braun customer service just don't seem to care. Issue is still ongoing

December 10, 2025
Unprompted review

Reply from Braun Shop UK

Hello,
 
Thank you for leaving your review. I am sorry to hear about this experience.
 
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
 
We look forward to resolving this matter for you.

Kind Regards,
Kayleigh