The Customer service lets them down
Although I have been buying Camper shoes for many years and have always liked your products, I was very disappointed with the level of customer service I received. After placing an order, I was informed several days later that you were unable to fulfil it and was offered a 20% discount voucher as compensation.
Unfortunately, there was very little empathy shown in the communication, and the voucher cannot be used in conjunction with other offers, such as your current sale, making it of little value to me. Is this really the best solution Camper can offer? I expected a much higher standard of customer service from a brand I have supported for so many years.
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