AN

ANNA

Denmark

Reviews

Review of Kosmos Renew

Review of Desire Skincare


Rated 5 out of 5 stars

I had my first treatment with Nasima

I had my first treatment with Nasima
today and all i can say is wow 🥰

From how much she listened to me during the consultation, to her care in not ever using more product than needed during the procedure, letting me check every stage and finally achieving what i can safely call the best and most natural result of fillers and botox that I have ever gotten…

Thank you! I am so happy I found Desire Skincare and sure a highly skilled nurse such as Nasima.

I cannot imagine ever going anywhere else now 💕

September 19, 2025
Unprompted review

Review of Ase


Rated 5 out of 5 stars

Great experience

I had a great experience during my transition between jobs with ASE.

I had Marianne as my advisor and her input on my CV, choice of jobs and Cover Letter has made a great impact on my job search which ended up being quite short and I’m thankful for that.

Will recommend ASE with no problem and will definitely be staying with them.

Thanks again, Marianne!

March 14, 2023
Unprompted review

Reply from Ase

Hi Ana

Wow! Thank you for your five-star review - i'm so happy to hear that you had such a great experience with Marianne, she will be so happy when she reads this :-)

Have a nice day!
Minea, Ase

Review of CyberGhost VPN


Rated 1 out of 5 stars

Fake invoices and refund policy

I have spoken to them (Cyberghost) and their billing company (Cleverbridge), per their request, many times to cancel and refund my year-long subscription.

They keep sending me around in circles for this refund even though they have already canceled the year-long subscription I am referring to, they claim not being able to locate the charge and therefore cannot refund me.

So I have tried to locate this charge reference as they requested me, since I was never sent an invoice. Only a Paypal charge where the number shown, is not accepted by CyberGhost as a reference.

I have then also noticed that all my invoices on my account with them are mislabeled on their page, and invoices I have payed 66€ on, are shown as 0€ or 33€.

I have the screenshots of my actual Paypal payments and the screenshot of what shows as "been payed" on the cyberghost account to prove this.


The invoice for this refund in question has now been deleted by Cyberghost from my account, which makes it impossible for me to find the number they requested when asking me for the reference invoice.

Therefore I am left with no other option but to settle it with PayPal.

November 30, 2022
Unprompted review

Reply from CyberGhost VPN

Hello!

We are sorry that you feel this way, however, I would like to make it up to you by improving our services in your case. I escalated your situation to the responsible department and your scenario is currently still under investigation.

Thank you kindly for your patience and stay safe!

Review of Burd Delivery

Review of Fiora Jewellery


Rated 5 out of 5 stars

Stærkt anbefale!

Første køb og jeg er meget tilfreds.

Guldhalskæden og armbåndet ser sindssygt smukt ud med mine hvide skjorter og en smule solbrun hud.

Og så alt kom så fint pakket ind :)

Mange tak Fiora, for den fine handel!

May 26, 2022
Unprompted review

Reply from Fiora Jewellery

Hej Ana,

Tusind tak for din fine anmeldelse.

Vi er så glade for, at dit køb faldt i god jord. Skulle du opleve problemer eller andet, er du mere end velkommen til at kontakte os.

Ha' en skøn sommer ✨

Med venlig hilsen.
Jonas

Review of A Retro Tale

Review of Ted Baker


Rated 2 out of 5 stars

TERRIBLE refund policies

I am sorry, but I have never had such a poor experience returning an item from a known store in my life.

-So lets point out the hassle you will have to go through should your item not live up to your expectations .
You pay for the shipping, i am in Denmark, its costed me 15€ to return a 44€ order. A super small wallet, if it was a bag for exemple you are looking at 30-50€ shipping.

-But even if I was in the uk, the store deducts 3€ from your refund to pay the postage fee.

....really?

Now after you have payed it all, you need to figure out what to do to get them to accept it, you have to fill up a form, and figure out the code of reasoning why ou are returning. So I had to contact customer service in the UK for that.

Everything is made in such a complicated way, that it makes it clear that they really just want you to give up on returning the item, which to me, does not speak highly about the products.

I think this looks so unbelievably cheap on the brand, I have bought items for this brand before, but from different websites and never had this issue.

Its sad to see that the company itself is like this, and therefore I am surely never shopping at ted baker again or buying anything from the brand elsewere anymore, thanks to this experience.

Do better by your customers.

April 1, 2020
Unprompted review

Reply from Ted Baker

Good Afternoon Ana,

Thank you for taking the time to leave us a review.

We are sorry to hear you feel this way.

Looking into your order you didn't pay any delivery charges as we offer free standard delivery to Denmark.

We do explain in our terms & conditions that returns are at your own cost, we advise using a tracked service. Ted has no control over the quote the courier provides for the returns.

We will of course take your feedback on board for future reference.

Kind regards,

Ted

Review of Trendsales

Review of IDEAL OF SWEDEN


Rated 1 out of 5 stars

over a month of waiting, no items, no refund

My items never arrived after I was told it was being re-shipped twice. The tracking link just kept saying my order was stuck somewhere.
Then a month later I was told my order was not in stock so I requested a refund that so far, a week later I never got either.
So yeah, I would not recommend this business at all.

October 1, 2019
Unprompted review

Reply from IDEAL OF SWEDEN

Hello Ana,

I'm very sad to hear about this!

Please contact me at reviews@idealofsweden.com so I can take a look into this.

Best Regards,
Josefine

Review of PostNord i Danmark

Review of Euroflorist Danmark


Rated 5 out of 5 stars

delivered on time

delivered on time, would recommend

July 20, 2018
Unprompted review

Reply from Euroflorist Danmark

Dear Ana Marcussen,

thanks for your positive reply!

We are happy to hear that you have found our service satisfactory.

We are looking forward to help you with more flower smiles!

Best regards
Euroflorist DK

Review of parfumdreams

Review of Outdoor and Country (www.outdoorandcountry.co.uk)


Rated 5 out of 5 stars

Blown away by the company

Blown away by the company, ordered on weekend to be delivered from the UK to Copenhagen and got it delivered in 5 days. It was also very heavy boots, so yes. Please use this company .
Amazing support, super product and insanely fast delivery without any extra charges.

May 14, 2018
Unprompted review

Review of Creme de la Creme - shop

Review of Pearlwax


Rated 1 out of 5 stars

Terrible terrible terrible service

Terrible terrible terrible service, waited for almost a month to hear from the company, got an email promessing next day deliver, waited patiently for 5 days til I got an unapologetic sms letting me know they canceled my order without talking to me.
Furthermore upon researching other reviews got to know the product barely works and it’s a mess, hard to use.

EDIT:
Wow, and now the company pretends I have never purchased anything with them and that am lying????
Well, here it is the email I received from this company, it contains my order ID, so not sure how you are going to keep pretending I am making this up.

PearlWax.dk
ORDRE #13352
Din ordre er blevet annulleret
Ordre #13352 var annulleret .
Refunderede varer

Påføringspinde (9 stk.) × 1
19,00 kr
PearlWax Startpakke × 1
Kamille / Jordbær
289,00 kr
Subtotal
308,00 kr
Levering
25,00 kr
VAT
61,60 kr
Total
333,00 DKK
Hvis du har nogle spørgsmål så besvar denne mail eller kontakt os på

January 11, 2018
Unprompted review

Reply from Pearlwax

Hi Ana,

Thank you for your review of us.

We are terribly sorry about the experience you have had with us. This is not ok, and not the way we want to treat our customers at all!
The system shows med, that your order got canceled because of an error with your billing details. We have spoken together as you say, and we would love to speak to you again.

You can write us an email at info@pearlwax.dk if you have further questions or complaints.

Best regards,
PearlWax.dk

Review of Bring Danmark