customer

Alistair explained everything in detail before commencing the work to my alloy wheels. The finished standard was excellent and I am very happy with the results. Highly recommended

Excellent service from Kirsty in Dundee. Found exactly what we were looking for. Cruise all booked and we are now counting down to our holiday next June.

Very helpful and professional throughout the process

Susan, the representative, made time and effort to show me various hotels in different cities as I have several city breaks in mind for future travel. I now have a much clearer picture of costs and locations. I did book one with more to follow. Happy with the service and attention given to my enquiries

Went in looking for a specific suite. The guy in store was very helpful in guiding me to completing my purchase

Ordered two pairs of the same trainers for my granddaughters. Selected click and collect option. Got an email saying order in store. Drive there only to find out that only one pair arrived. The second pair have still not got there and that's ten days after the first. So I'll have to make a second trip, if they ever arrive?!
Should have just went for home delivery as the shop didn't convince me that the other pair were not delivered.

If you don't have an email address then forget about going here . Picked a product and was ready to pay in full until I was told " No email, no sale?" Apparently this is about the only place that are paperless for transactions.
It was explained due to Covid that no paper receipts were handed out. Fair enough. Then that theory was completely blown out of the water when they accepted my paper cash in banknotes! Someone in head office needs to make their minds up as I would assume payments would also be card only..but no.
Inconvenient and this policy will lose them customers for sure.

Looking for a new suite. Seen one we liked and the transaction was done in half an hour. Perfect..

Emily was really helpful and efficient giving me a fast response and setting up my solicitor appointment

Product delivered earlier than predicted. Excellent service considering there is a lock down in the country

Absolutely abysmal after sales service at Dundee Ballfield Road. Had three issues since I purchased my car in less than a year and the sales team, particularly the manager, are not interested in helping whatsoever?
I would strongly advise anyone thinking about buying a car from Arnold Clark to look around because once they get the sale that is the end of customer service.

Fast service. Excellent quality product

From start to finish professional and excellent service. New Reg handled everything for me and I received my new plates very quickly

Easy to order. Quick delivery service. No complaints about the product purchased either?