RD

rod dubitsky

United Kingdom

Reviews

Review of Vueling


Rated 1 out of 5 stars

Awful

Awful. 30 minutes after landing stuck on plane. Took 25 minutes before they announced anything. Incredibly poor customer service. Just rude.

Man I thought Ryan Air was bad.

October 19, 2025
Unprompted review

Reply from Vueling

Hola Rod,

We regret that your experience on board has not been satisfactory and we understand the frustration that a prolonged wait after landing can generate, especially without immediate information.

At Vueling we work to offer a punctual service and clear communication at all times, although sometimes operational contingencies may arise outside of our control. We appreciate your feedback as it helps us continue to improve our passengers' experience.

We hope that in a future occasion we can offer you a more agile and comfortable service.

Sincerely,
Rocio.

Review of The Walt Disney Company

Review of Speechify


Rated 1 out of 5 stars

Good luck canceling

I used speechify for a bit. It was far too invasive and popped up on every web page. Eventually I canceled. I canceled om the day it renewed which they acknowledged. But because it went through on my card I disputed it. Because I disputed the charge they used it as an excuse to put me through hell.

Many delays and excuses even after I withdrew the dispute.

Today I received an email requesting a level of documentation that would put to shame an IRS audit.

Good luck canceling.

May 4, 2024
Unprompted review

Reply from Speechify

Hello Rod, this is Poonam from Speechify. I am so sorry for the inconvenience caused by our team. We understand that it might not be possible for you to share all the details with us but our goal is to help fix your issue and the more details we have, the faster the resolution can be.
We appreciate your feedback and this will help us improve our services. Please write to me at poonam@speechify.com and I will try my best to resolve your technical issue or help you with a refund if we are not able to provide a satisfactory resolution

Review of American Express Global


Rated 1 out of 5 stars

They are the worst

They are the worst. Trying to book flights. Can I cancel? Fair rules require a lawyer. Price is 30% more expensive than booking direct with airline. Chatting is terrible experience. Chat freezes, font too small. Plus Amex is rarely accepted overseas. Platinum card is a sick joke and absolutely worthles.

April 2, 2024
Unprompted review

Review of American Express Global


Rated 1 out of 5 stars

Amex dispute process is a complete fiction

Amex is the worst. I have a platinum card. There dispute mechanism is a complete scam. They will credit you back and quietly reverse the credit with some vague boilerplate answer.

Paying for platinum? Cancel now. I have had spent hours chasing down erroneous charges. Amex pretends to help which makes it worse. I would rather go with a free card.

I lose far more money dealing with zombie uncancelable recurring charges than any of the benefits Amex offers. help is only pretend. Not real.

March 20, 2024
Unprompted review

Review of Sagrada Família Tickets


Rated 1 out of 5 stars

A complete deception

A complete deception. I feel completed suckered and nauseous and sick to my stomach that I fell for this. These sleezeballs have completely ruined my day.

It's made to look official (except in the fine print nobody reads) and has a .org to complete the scam. If it's a .org where does the money go? Or is that part of the deception?

Tickets arrived but I can't even tell if they're official (even their email says tickets aren't official) but what I do know is they charged 2x for zero additional benefits. They survive based on a deception.

August 20, 2023
Unprompted review

Review of Toptal


Rated 2 out of 5 stars

Monumentally overpriced talent

Monumentally overpriced talent, no transparency in billing, hourly rate is multiple times what I could find on any number of freelancer websites. Basically Toptal maxes the hourly rate they bill the client and god knows what they pay the talent. I assumed I would get better talent at Toptal but not much difference relative to finding my own talent on any number of freelancer websites.

January 5, 2023
Unprompted review

Reply from Toptal

Rod, your satisfaction is our top priority and we take your feedback seriously. We understand that our teams are working with you to reach a satisfactory resolution.

Review of Wise

Review of Quest Diagnostics


Rated 1 out of 5 stars

A total scam

A total scam. Customer service designed to feed their suicide hotline business (joke) . Duplicate billing and multiple perma hold endless customer service with no answer makes me wonder whether their revenue strategy is fake billing, horrible customer service, fear people into paying with no recourse.

If I didn't know better I would say they're run by Elizabeth Holmes.

January 7, 2022
Unprompted review

Review of Knight Frank


Rated 1 out of 5 stars

Knight Frank is horrible

Knight Frank is horrible. My landlord asked them to release my deposit in a timely manner. Now KF has been sitting on it for well over two weeks. They are required to give back within 10 days of my landlord releasing. They have been almost completely non-responsive. If KF can't be trusted with the simple task of returning a deposit DO NOT trust them to manage your property in any capacity. I don't know if they're lazy, incompetent or worse. But the evidence is in - avoid at all costs.

May 28, 2021
Unprompted review

Reply from Knight Frank

Dear Mr Dubitsky,

I am ever so sorry to hear about your experience regarding the release of your deposit. The team will be in touch with an update as soon as possible. Please accept our apologies again, and please do not hesitate to reach out to complaints@knightfrank.com should you wish to discuss anything further.

Alexandra

Review of British Gas


Rated 1 out of 5 stars

Smart metre dumb as heck

Terrible experience with billing and smart metre. Process designed to confuse and extract max fees.

February 9, 2020
Unprompted review

Reply from British Gas

Hi Rod, sorry for the delay getting in touch. If you'd like us to look into anything, please contact us over Facebook or Twitter with your details & include #Trustpilot in your message. If you don't have access to do this, you can use the live chat option via the website. Thanks Adele

Review of Virgin Atlantic


Rated 1 out of 5 stars

Outright fraud or Breathtakingly …

Outright fraud or Breathtakingly incompetent?

I am now on my second phone call to get virgin to credit me miles I earned.

First of all I booked flight through their app, so in theory it should be automatic that miles are awarded. Why it didn't happen Virgin can't say.

Second problem was there is no way to have an email confirmation sent. I couldn't request one and one wasn't sent. This is normally a routine matter. Because they didn't send an email confirm and their app doesn't record my flights it's been much harder to provide validation for my flights.

Third when I provided my mileage number to Delta who was operating the flight, twice Delta's system rejected the number. The mileage number was correct as it was directly from the Virgin app.

The first time I called it took an hour but VA promised me the miles would be added by the end of the day. 3 days later still waiting. I'm on another call and of course they have no record of my prior call.

The confluence of events lead me to wonder whether Virgin is intentionally blocking miles in order to keep their costs down (miles are a cost that VA has to record against income).

August 7, 2017
Unprompted review