Broscommon

Excellent Customer Service. Mathew should get a promotion

Booking during the day around dubrovnik area, everything went relatively well. Wild price variations are the Bolt norm.
The morning of our return I attempted to book a BOLT back to the airport at 4 am. After selecting the journey and ride, I got rejected 8-9 times, until my bank card got blocked for security reasons....
No bolt , no taxi.
Horrible situation to be put in....
Bolt shouldn't secure a payment before the ride was confirmed, this horrible greedy practice has dreadful consequences on users.
Not that anyone really cares....

On the 11th of July '26 I placed an order for a lawnmower garage on MOTEA (item SKU: A744781-0, order # 2000306714), not cheapest but it looked well.
Before payment, the order advised that item was "ready to ship in 1 - 3 working days ".

On the order confirmation email however, the ETA was 23-26 of August.... Bummer, I never learn.
No updates. So, more than 1 month after placing the order, the order status is still PROCESSING....
Doesn't look too promising.

PS: the clever/cute/devious technique of sending an email 3 days after placing the order , advising that "in order to provide you with the best possible shopping experience, it is important that you pay attention to the delivery date displayed when placing your order:

Delivery: 23.08.2026 - 26.08.2026"
...still doesn't detract from the lack of transparency and upfront honesty of the seller.
These delivery dates were definitely NOT displayed when I placed my order......
Is this their business model?

VM Ireland Customer Service staff, when you get to speak with them, are generally excellent, kind, attentive and helpful. Amy , that I spoke with today is a great example of knowlegede and prefessionalism. Explained the billing issue an dresolved it. Too bad that the chat bot (cara ?) is so lame that by the time you hopefully get tyo a human, frustration has already built-up.... Unfair to the CS staff

VM Ireland Customer Service staff, when you get to speak with them, are generally excellent, kind, attentive and helpful. Amy , that I spoke with today is a great example of knowlegede and prefessionalism. Explained the billing issue an dresolved it. Too bad that the chat bot (cara ?) is so lame that by the time you hopefully get tyo a human, frustration has already built-up.... Unfair to the CS staff

I'm a new customer, and it's impossible to set up my online account since VM is not sending me their verification email (despite filling in everything on the screen and they confirm they emailed it - so I tried various emails - none received VM verification email).

Customer Support phone line is dealt with exclusively by a chatbot with extremely limited options, and technical capability of a state owned untility provider for the 90s. No matter what I asked, the bot answered "I checked your area for outagges. What else could I help you with today?".

Naturally, if you aren't a customer (not yet 'in the net') you get to speak to the most charming sales people who promise you they went to the same school, played GAA in the same parish, married a girl from your neighbourhood, and own the same labrador dog like you do....

VM's wifi router (Sagem F@st 5685) has the three LAN ports (labelled INT) digitally locked, so I cannot connect it to my house wi-fi mesh, like I've effortlessly done with several previous providers. How could one unlock the ports? Well call the Customer Service, they'll be delighted to help won't they...... Update: Now self-resolved using ChatGPT

Update: Icalled again VM support, to day they had a much better availability, I spoke with about 5 different REAL people. Great Team. Very helpful, very uderstanding.

The lingering frustrating bit is Carra, your virtual assistant.... It's like talking with a 2 year old with an adult voice....

Sub-zero commitment to honour their contracts. Cancelled their flight on the day of the due departure - no notification. Their customers phone lines are the worst in the world. 30 minutes of international call , waiting on the Moldavian line, then just abruptly dropped. Called the UK, the Italian, the Belgium, Portuguese numbers: all are just voice mail boxes. Their website Contact-Us page is in constant "429 - too many users" crash.
All my car parking, car rental, hotel bookings are lost. Not looking forward to retrieving my loses from our ex-sovietic moldovan friends...

Satisfied customer, Cornerstone Pj. were very responsive and helpful. After the first automated quotation, they promplty responded to our queries, and did not hesitate to customise and adjust the report based on our needs. Surprisingly quick turnaround the very same day, within minutes from payment.

Poor. It isn't the real WORKSHOP MANUAL. I was promised a full workshop manual of Volvo V40 from 2012-2019, paid for it. What I received is a PDF with a sparse collection of chapters - NOT fully covering 2012 -2019 engine models. For instance, a search for key word "turbo" only returned 3 findings, pointing to a generic diagram with the top of the engine. No detailed chapter. The word DPF isn't in the book at all.... VERY BAD.
No customer care. No response. Avoid.

So far so good. Good enough rates , comparing to market average, and ddefinitely lower than my local supplier. My first order with them. Awaiting delivery

First time I have ever heard and came across this airline on a skyscanner search. Their website interface is even worse, trickier and more misleading than their 1r1sh counterpart, the mother of all tr1ckst3r low fare airlines. In the first 3 steps of the booking process they promise you a very attractive fare, in step two you realise that you have no choice but to "upgrade" in order to have even the smallest carry on bag, then in the next step they wack an admin fee €45, then the proverbial kids penalty, a 'choice' of €65 - €27 per standard seat, in the following one a cr. card transaction fee, plus many other 'offers', pit holes, tricks and traps. Horrible experience,feels like being a gulible naive tourist being systematically scammed by swindlers in a back street sunday mart

Excellent rear lamp, OEM grade but at much lower rate. Delivered promptly, far faster than the P0lish sites, zero hassle, happy camper

The raw primer doors are great (preglazed), delivered on time , in eprfect condition, have yet to install them.

Excellent service, even if AnPost delayed my delivery (approx 21 days after purchase), which is understandable over the winter holidays.

Decent boats and decent prices. The checking in was very late in the day and so confused. Good induction process, but too protracted, so they have the greatest excuse to hold you over night without leaving the marina.
The hand over/ checkout is very early in the morning, so you'll basically lose one rental day.
Yhey also hit you with heft EXTRAS, prepaid fuel, insurance waiver etc

SCAM don't attempt to buy anything from them.

Best FREE retuns policy and procedure, like any self respecting online commerce giant. I effortlessly requested returning a pair of ill-sized trousers with a free return courier label (AnPost) promptly provided. Beats Ali 3xpr355 and their 40 accomplices by a mile.

Gave in to pressure from friends telling me how great Vinted is. I finally registered.
Attempting to make my first purchase, put in my correct address. Surprise. Vinted decided that "FOR NOW, IT'S NOT POSSIBLE TO CHANGE ADDRESS". No matter how many times I tried again, on different days, or to amend my profile location - same result. Silly coding.

Excellent insulation products, prompt door delivery and , what's best of all, clear communication and order updates - very pleased with their professionalism.