Jay P

We attended the Leicester event 6th August and honestly - it was PHENOMENAL. I’m excited to attend one of these events again, just epic.

Booking.com, since getting the majority market share, seems to outsourced the customer service to people who do not actually do anything other than speak nicely and tell you what they want you to hear. After spending hours on the phone, issue still not resolved. Will look to use another company because these guys have turned bad, which is a shame as they used to be amazing.

I've been using LSC for years, since my first sock subscription was gifted to be. I'd love to see the range expand beyond socks as the products are amazing, but I typically only buy LSC!

First time with Loganair, and the staff are really nice, plane was on time both ways Birmingham to IOM and return. The complimentary drink and snack is a really nice touch - will definitely use again!

Great company. Outstanding customer service

2 Stars, the second is because the payment worked or it would just be 1 star. This company is a nightmare if you wish to close your account and the details deleted. I have to go back and forth proving details when all I want is for them to delete my data, no withdrawals nothing. Customer service protocols are ridiculous. I will never use this company again.

Good products, nice rewards scheme, terrible customer service. First time shopping here and last time, purely based on the service not the range of products/prices.

Response to the company:
The returns process wasn’t the issue, it was the fact that once I reported a faulty product it took a week for someone to say “send it back”, rather than proactively help me resolve the issue in any way.

I had an issue with an order I placed with Working Class Heroes. Their customer service was terrible, and I dealt with Colourful Standard directly, whose customer service was OUTSTANDING. Eden went the extra mile - the opposite of what I had experienced before with WCH, this company does genuinely care about customer satisfaction and I would shop here again.

Placed my first order with Beer Merchants for some very reasonably priced Hercule Stout and glass (which was also reasonably priced compared to some stores) and it came super fast, no issues!

Not sure why I waited so long to order, but so glad I did! The scents are phenomenal, bottle is really classy, great company.

DPD Itself is amazing, DPD Local is less than useless, the drivers never properly read delivery instructions (thats if they turn up in the first place), leave things at shops you didn't even request, ridiculous off-shoot of what is a great company. I don't recall one positive delivery with local. Now I have a missing parcel and nobody seems to know where it is.

Please avoid these guys like the plague. Worst customer service, they cut their trains as they feel like it, and care 0 for their customers. I made a big mistake booking with these guys, from now on its flights only. Horrendous company, horrendous agents who aren't trained to communicate - the worst.

An amazing company, with phenomenal products. There is nowhere else you can get Balenciaga Speed for these prices, Sale Lab is gold. Just placed another order for products with again, unbelievable prices. Customer service is amazing too - refund super fast if needed. Highly recommend.

Great product - great price on sale, would use again!

Yes there are delays with customer service as this is a startup company. It’ll take time to hear back, but when my Sensate started to produce a loud vibration, another Sensate was sent to me to honour the warranty, which I am now using. Shipping was fast and the latest ones are boxed even better with better accessories.

Don’t expect, whilst the company is new for a fast response, but a resolution will come as they seem to be very good people.

Great products, great service - please make a mouthwash too!!

Super fast, efficient service.

Always awesome products and great service.

Leicester restaurant has really gone downhill - I wouldn’t visit here again for food. Lukewarm food and rat traps.

I’ve had Excellent customer service experience from Omega, and would not hesitate to purchase from them. I recently had the opportunity to purchase a beautiful vintage Omega watch and wanted them to take a look to confirm all was well, the service from start to finish was outstanding, looking forward to receiving my watch back and no doubt Omega has won me as a customer.