United Kingdom
Review of E.ON UK
What a terrible company. You can't get a quote from them unless you have apps,logins,passwords emails .
All i want is electric from a company, not all this login crap. I just need to buy electric. Are you not a company that sells electric? I have a debit card and a smart meter! Why all this technology crap. I will go elsewhere.
Review of BT
Far to complicated to log in or sign in .Passwords ,codes ,ids.i just want a broadband service.
Not interested in another app.with passwords ,codes ect.i don't have apps for banking, electric company, parking a car ect.and I certainly don't want a tutorial on another thing to login to
I just want a broadband service.If this is not possible with your company i go elsewhere. We pay you to give us a service, not for you to make us jump through hoops.
Reply from BT
Hi Freddie,
Thanks for taking the time to leave a review. We’re really sorry to hear that your experience hasn’t met expectations.
We’d like to understand what’s happened and see how we can help. Please give us a call on 0330 1234 150 and one of our guides will be happy to support you.
For other ways to get in touch, please visit our website: https://www.bt.com/help/contact-bt
-Linzi
Review of Plusnet
23/6/26 Don't waste your time and money with these time wasters. Spent a day trying to contact someone in this company, all I got was a robot text saying someone would contact me.Also the robot 🤖 said service would be fixed by 16.10.crap 16.10 came and went and so have I.Never to deal with this shower again.
Review of D4Drivers
Very easy to book appointment. The people I spoke to were very professional.
Review of Channel 5
My 5💩 crap,tried logging in,it locked the TV on a menu page.Tried every button on my remote control,had to disconnect power and turn wi -fi off.Will not be watching anything on channel 5 or its associated channels again.They should not be allowed to broadcast TV.
Review of The AA Insurance
The telephone call at the end.After struggling with the Internet form,where it would not acept my answers.There is a help line!The young man who answered was excellent. He answered all my question,very polite and very helpful. I will recommend AA insurance but not your Internet pages.
Review of Hisense
Hisense smart TV.They are no sense tv.They make it impossible to use the smart features by the amount of personal information they require.i refuse to give my information! Why do they need it.God's knows who will have it and use it.i will never buy any Hisense products again.Buyer
be aware they say.i say DO NOT BUY HISENSE.
Review of Visamundi, agence visa
Well laid out document pages. If you made an error it highlighted it and allowed you to go back to correct your mistake.Well done and a very quick reply for the visa documents
Reply from Visamundi, agence visa
Bonjour Monsieur Belche
Merci pour cet avis 5 étoiles !
Nous sommes enchantés que votre expérience avec notre agence de visas électroniques ait été si positive.
À bientôt,
L’équipe Visamundi
Review of Flash Discount
I ordered a robot hoover from this company?! Not only it doesn't work it is nothing like the description in the advert. This item cost £49 and they say the only way i can get my money back is to send it back to China.At a cost of £25. 40p non refundable.i believe the star ratings on this item are false if you look at the company star ratings there is nearly as many 1 star as there is 5 star ratings.Rip off merchants don't waste your money.
Reply from Flash Discount
I'm really sorry to hear about the issues with the robot hoover you received and the dissatisfaction with its performance and description. At Flash Discount, we strive to ensure that all our products match their online descriptions, and your feedback is taken seriously.
Regarding the return, our policy allows for the return of items within 30 days of receipt for a full refund. However, the return shipping, especially for international returns like to China, would be at your expense. We understand this may be an inconvenience, but it is part of our standard procedure to handle returns and refunds.
If the item you received is defective, we offer to send a replacement at no additional cost to you, and in such cases, you wouldn't need to return the defective item.
For further assistance and to initiate the return or replacement process, please contact us at support@flash-discount.com. We value your business and would like to resolve this matter to your satisfaction.
Review of Flash Discount
Robot hoover. I ordered one of these it is nothing like what is advertised. I had a vileda one, the advert gave the impression this one was similar. This flash discount one is like an airfix toy cheap plastic very small and light,suitable for a childs dolls house.Does not move! The brushes go round but the hover stays still.A total rip off I want my money back.The reviews on this are false.
Reply from Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Best regards,
Flash-Discount
Review of Orbit Energy
Seems OK.But they keep asking for meter readings.Its a minefield trying to send them.Links needed to open account then God knows where to put the meter readings.Why not send an email which I can reply to.
Reply from Orbit Energy
Hi Freddie, thanks for your feedback about meter readings. We ask for these quite frequently, as it allows us to see exactly how much energy you're using and means that we don't have to use estimate readings. We're happy to talk you through how to submit your meter readings - just give us a call on 0333 103 8277. Best wishes, Orbit Energy
Review of Avanti Travel Insurance
One of the better computer forms to navigate.
Review of Orbit Energy
All ok for for a year or so.You have been taking money from my bank every month.Now you are telling me via email that my bank details are wrong and you want my details again? Is this a scam to send this over the Christmas period.You will have to wait to the new year when I can go to my bank.NOT IMPRESSED.
Reply from Orbit Energy
Hi Freddie, we will get one of our top Customer Ambassadors to call you and get this sorted for you ASAP. Thanks for getting in touch with us
Review of Toolstation
At first I found the argos way of ordering bits and pieces strange but your staff so helpful.i see it a much better way now.Than Walking round and round B&Q and q and q or Wicks we have not got it but we can order it.Your prices are keen too.