Breno

I purchased 2 business tickets from Rio to Amsterdam twice, and KLM canceled twice, saying my payment information was incorrect, despite my card being successfully charged both times.

Their customer support is a joke. They couldn't provide any information and told me I had to go to Rio's airport to pay by credit card; otherwise, I needed to make a bank transfer, which sounds insane to me that I can only pay by bank transfer.

I purchased 2 business tickets from Rio to Amsterdam twice, and KLM canceled twice, saying my payment information was incorrect, despite my card being successfully charged both times.

Their customer support is a joke. They couldn't provide any information and told me I had to go to Rio's airport to pay by credit card; otherwise, I needed to make a bank transfer, which sounds insane to me that I can only pay by bank transfer.

As everyone else here, I guess I should have checked the reviews first.

I actually NEVER used any of their cars, and ended up paying for more than one year of subscription.
When I finnally cancelled my subscription they kept charging me for another 3 months.
Absolutely ridiculous.

Since in Switzerland there is no customer protection of return guarantee, it is entirely up to the company if they want to reimburse you or keep charging you hundreds of francs.

In my opinin, this is just outdated bad business practice, bordeline unethical.

If you have to use their services, be AWARE, keep tabs on your bills and cancel it as soon a you no longe need it, and know that they will still be charging you for a while.

After using AMAG's long term rental for almsot 2 years, I returned the car and as charge three separate invoices totalling over 4.4 thousand. The invoices had no details for what I was being charged.
After paying one invoice and speaking with them I was told these invoices were for the insurance company.
The rental had a maximun insurance premium of 1,000. So how come they are charging me 4.4k?!
It is ludacris

I have been a long-term customer of Razer, 10 years. and I should have learned by now, I keep naively thinking this time will be better.

But this time was the WORST!

After buying the top-of-the-line Razer Blade 15 paying over US$4,500 for it including the additional RazerCare and faster shipping (2 - 3 business days).

After 3 days, I had no emails from them (after the order confirmation saying it would shortly be shipped)

So I entered the website and to my surprise, the order had been canceled!

So I contacted "support" and was told that my order had been canceled because I claimed a dispute for payment with my card company (Amex).

First of all, even if I had done that, they wouldn't have been notified by Amex.

Now I have spent over 3 hours talking with the completely useless support team trying to get my laptop but nothing can be done.

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Response to Razer's response,
I had already sent an email to feedback razer at the same time I wrote this review, since I had noticed this was your copy-and-paste response to all trustpilot reviews.

Interesting to see that you first replied to my review instead of replying to my email and helping with my issue.

I guess the priority is to try to save Razer's image instead of helping the customers.

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UPDATE

Still, nothing has been done by razer, it has been 12 hours since I started the complaints, after their supervisor, Daryll, promised that would be actively working to solve the issue today, nothing happened after 6 hours since I last spoke with him.
Reached out to support again and Daryll is no longer taking customer chats today. Of course.

I am starting to feel that I will never receive my laptop or see my US$4.5K dollars back.

My wife bought a jumpsuit from HATCH, the jumpsuit size is way off the size described on their website.

We asked to change for a smaller size and they refuse to do so even when we offered to pay for all the additional shipping (return and new item).

There would be no cost for them to replace it with a smaller size. Horrible customer services!

30 minutes after I ordered my food, the order got cancelled because the restaurant was not even open that day and they charged over 16 francs for 10min delivery.

I was told I would receive smood credits and I asked for a refund, which they confirm it was possible. Took over 4 days for them to process the return.

They shouldn't have allowed my order to be placed in if the restaurant is not open.

I made a purchase at 11pm, on the following morning I realize the address was wrong, it was a 5 years old address.

I called them immediately after they opened at 9am and was told I have to call the post office now to fix it because they had already shipped it

So I called the post office and they told me that the item had not been shipped yet.

So I called them back, and told them that they did not ship the item. They asked if I had a shipping confirmation and I did not. Yet they couldn't change the address for me and asked to call the post office later.

So I called the post office later and was informed that only the sender can change the address. I called them again to make sure it wasn't one misinformed employee and I got the same information.

Now Didigtec told me to not worry since the address is wrong and there is no one by this name there, they won't deliver.

But that is not what happened. It was delivered and now I don't know if I will get my money back.

I find it really wrong that digitec would ask me to contact the post office. I didn't buy anything from the post office, I bought from digitec, so I should be dealing with them only. I don't care which company they chose for delivery, it wasn't my choice, they have to handle it.

I used their services for a divorce, I was told that I could get married after the decree absolute. They completely disregarded the fact that I am an EU citizen and the decree absolute isn't enough, I also need a form d180 to be validated by the court. I asked them for help and they refused to help, they told me to find another solicitor.
I found this ultimately disrespectful. No regards towards their clients issues what so ever. Is entirely just business for them.
Before this, I was relatively happy with their services.

I have been trying to pay my bills for many days. There are no payment instructions on the bill, it says to pay on the website, the website won't allow me to register (new tenant), the helpline rings for over 30min without any reply. No one answers the help chat on the website.

UPDATE
I could NOT register as a new tenant, even though I was receiving bills from bulb. So there was no way to pay my bills. After speaking with bulb on the phone (almost 50min including wait), they enabled my address in their system to register a new tenant. In my opinion, if they sent bills to "the occupant" it should certainly be in their systems that a new tenant would register.

I still believe there should be an alternative method of payment instead of forcing tenants to register on their website.

Great service, watch arrived on time, no problem, will definitely buy again from them.

Dream forced us to cancel the order since they could not postpone the delivery any further, and they charged us 60 pounds for it. They don't accept return if you buy on store, only if you buy the bed online. We had to postpone our delivery because the new apartment we bought was delayed by the developer.
UPDATE
After the review Dream has reached out to us and offered to reimburse the 60 pounds that they had charged for the cancellation.

Our apartment was expected to be completed in March and has now over 4 months of weekly delays, which makes it hard to plan. The developer has recently contacted us directly and helped us by allowing to move things into the apartment before its release.

I purchased a software to be delivered via download, only to learn that the download would not be available until the next business day (two days later).

There is no option on the website to cancel and return my money in this case.

There was nothing during the checkout process explaining that download codes will only be available on the next business day.

UPDATE: UkTechStore received my request to cancel the purchase and asked me if I wanted to cancel or proceed with the purchase. Quick and efficient. And asked to cancel.

Completely unreliable, can't even stream properly.
I have 100mb, sometimes I get 200mbs for one second in the other 3mbs. But more often than not, I lose the connection. This is really bad for calls and video conference, where there is no buffer.

Never trust Arvixe!!

Worst service ever! more than 20 days to solve a simple issue! And still no solution.

In addition, they won't transfer my domain administration to another website. I am stuck with them until they do so.

My website is constantly offline. I run out of disk space every week even though I use less than 500mb and have "unlimited" disk space on my plan.