Absolutly useless, booked a course that never materialised by the course provider and to add insult to injury have to wait up to 2 weeks to see if tge company will offer a refund, due diligence needed by Reed when offering courses on their behalf
A very easy ordering process, combined with quick dispatch and delivery of quality products, made this purchase a pleasure to complete thank you
August 20, 2026
Reply from MedTree
Thank you for your review, Darren. We're delighted to hear that you found the ordering process simple and enjoyable, and that our quick dispatch and delivery helped make your purchase a smooth experience from start to finish.
Absolute scam in my opinion, ordered mats and never arrived, tried emailing to find out what's happening with the order and site cannot be reached chargeback instigated
The assistants were nothing less than perfect, friendly, professional and very patient with every customer, couldn't have been a better team than worked there on the day I visited and purchased items for my dear old mum
Delivery not delivered, spoke to store where they would re arrange delivery and when it did not turn up it turns out it was never re scheduled, phoned customer services who has to email a "non vocal" department to arrange a refund because they cannot process a refund, the store cannot offer a refund, I've not just been lied to by store or customer service but wait 24hrs to 48hrs to start a refund then wait the optimum 3 to 5 days to get my refund back in my account, absolutely disgusting for this day and age
A company that charges a higher interest rate but should help your credit score over rime regularly makes a false representation of your payments, the latest for me being I closed the account paying the loan back in full over time , to receive a notification that they have reported I'm 6 payments in arrears, had a nightmare many times throughout the term where they do not right their wrongs
June 23, 2023
Unprompted review
Reply from Oodle Car Finance
Hi there
Thank you for taking the time to leave a review
I am sorry to hear of your dissatisfaction with Oodle and that our service has not lived up to expectations.
We would love the opportunity to review your account to see how we can improve our service and to see if we are able to support you further.
Please can you email us at your earliest convenience at customer.relations@oodlefinance.com with your vehicle registration and one of our team will look into this?
A complete professional service concentrating on the needs of the customer rather than the company with no pushy sales and the process throughout explained in east detail to ensure the correct service is completed
Fast easy process from start to finish and for someone with a poor credit rating was offered a reasonably low rate of interest for the car I wanted
September 2, 2021
Reply from Oodle Car Finance
We’re happy that you’re happy. Many thanks for leaving a positive review about your recent Oodle experience. Please contact us on 01865 477 826 to let us know how we can turn your 4 star review into a 5 star review. Thanks again from Oodle Car Finance.
Constant harassment and once something is given then they will always expect more, on a brighter side there's no need to talk to anyone
September 1, 2021
Reply from Lowell
Hi Darren,
The vast majority of contact we attempt is when we're unaware how we can help our customers such as; their account has fallen into arrears, no contact has been made, a hold has expired. Once we know how we can help, we'll update their account which should significantly reduce further contact.
We'd never ask a customer to more than can afford and occasionally we may get in touch to; attempt a 6 monthly review or offer a payment reminder to help our customers manage their accounts.
To investigate your experience with us and offer you my support, I've sent you a direct message.
Although caters for every credit rating some how once the credit and deposits are agreed they, as in trade centre wales or finance companies always want more, other than that a lengthy process is made comfortable, professional and easy as possible, thank you once again
Very good communication from the company and a solid safety certificated segway with go cart attachment , absolutely loved by the grandson and good value for money for his enjoyment
Having locked my keys inside my van Soter arranged for a locksmith to attend, I received many updates on the progress of the engineer who within the hour turned up, gained entry into my van to retrieve the keys and cut a spare key onsite all within 40 mins, the locksmith was very professional and careful gaining entry in a careful and non intrusive manner , very polite and observed all social distancing measures, soter then called back with an excellent customer service curtesy call to insure entry was gained carefully and swifly I highly recommend this service if you find yourself in a similar situation
September 22, 2020
Unprompted review
Reply from Soter
Thank you for your kind words Darren and stars ! We are so happy everything has been resolved and you are back on the road :)