Zuto Reviews 

71,265
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 27,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated advisors for being exceptionally polite, and professional throughout the entire car financing journey. Reviewers note that the service is remarkably smooth, quick, and straightforward, making the entire process of finding and purchasing a suitable vehicle completely stress-free and enjoyable. Some reviewers were genuinely not happy with product quality and experienced frustrating communication issues after finalizing their purchase. People frequently shared discovering unexpected vehicle faults, mechanical defects, or facing a sudden lack of updates and delayed communication regarding vehicle collection and delivery.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting helpful and professional service throughout the... See more

Service

Consumers find service to be positive, highlighting quick, straightforward, and stress-free experiences from... See more

Customer service

Customers report positive experiences with customer service, praising staff for being extremely helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, straightforward,... See more

Product

Reviewers highlight mixed experiences with the product quality and purchasing process. Many consumers express... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Manners maketh the Man. Oliver Carrick was cultured, civil polite throughout the arrangement. Clear, concise and coherent in all her verbal engagement and executed his role as per the Tin from start t... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Zuto and Ashley Moralee for all your help, support, and professionalism. I truly appreciate the time and effort you put into helping me. Your kindness and... See more

Rated 5 out of 5 stars

Fantastic experience with Zuto! A big thank you to Max, who was incredibly friendly, energetic and helpful throughout the whole process. He made everything smooth, straightforward and stress-free, and... See more

Rated 5 out of 5 stars

Excellent service from Daniel J From start to finish . My dad is 76 so obviously struggles with technology and sometimes gets overwhelmed with understanding some of the processes, zuto and Dani... See more


Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Finance Broker

About Zuto

Written by the company

Zuto are car finance specialists and we will search our panel of over 275 finance options from a wide range of different lenders to help find the right car finance product to suit your individual circumstances and your budget. We've been doing this since 2006 so you're in safe hands with Zuto.

Our range of products includes HP (Hire Purchase) and PCP (Personal Contract Purchase) options, amongst others.

Our team of dedicated car buying experts are on hand throughout the journey to offer support with finding a car. We work with a network of verified dealers so you can buy a car in confidence, and our team will run free vehicle valuations and history checks on any vehicle you're interested in to make sure you're getting a fair deal.

Over 5 million car buyers have trusted Zuto, and you can get a finance quote with no impact on your credit score.

Contact info

4.8

Excellent

TrustScore 5 out of 5

71K reviews

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4.8

All reviews

(71,265)

26,567 reviews in the last 12 months

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Rated 5 out of 5 stars

jack.kittle @ zuto.com

jack kittle helped me find a van which fit my tight budget, he spent a lot of time and effort finding what was right for me and secured me the perfect deal

thanks a lot mate!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

From the start to completion

From the start to completion, the process was clear and well explained. Libby, my contact selected suitable vehicles both by price point as well as fitting my brief. When I took portion of the vehicle it has proven to be exactly what I needed and hoped for. Excellent.

September 1, 2026
Rated 5 out of 5 stars

Fantastic service and brilliant service

Could not of asked for a better company to have gone with ross who i delt with from start to finish was absolutely brilliant he bent over backwards to find me the best deal on the sort of car I wanted, I would highly recommend this company to get a car from thanks again ross you have been amazing and the car is fantastic

September 4, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent assistance

The assistance I was given was excellent and I'm very happy with the service. I just felt it was a bit rushed and I'm more of a "sleep on it over night person". I'm sure I had the option but at the same time didn't want to miss out on the opportunity when it was presented.

September 5, 2026
Rated 5 out of 5 stars

Patient and helpful

Thomas Payne was brilliant and actually made me very aware of a company with negative reviews and provided me with options and Very helpful very honest genuine in customer care

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and effortless

Very helpful and very simple no prolonged investigation into your history smooth and fast transition always there when I needed them every step of the process explained amazing very happy thank you to the zuto Team

August 27, 2026
Rated 5 out of 5 stars

Brilliant. Highly recommend

Couldn’t recommend this company any higher. Great at sourcing vehicles. They listen to your wants and needs and suit the search to you. The buying process was smooth.

Brilliant service. Special mention to Matt. He was brilliant.

September 5, 2026
Rated 4 out of 5 stars

I contacted zuto for car finance not…

I contacted zuto for car finance not realising they actually search for cars. Jack was great very helpful very good explaining everything and found me a great car just what I was looking for.
Have to be honest I’m disappointed there has been no aftercare phone calls ot follow ups to make sure everything is ok with the dealer and the car.

August 27, 2026
Rated 5 out of 5 stars

Highly recommend

Great customer service,
Matthew Walker was very professional and helpful. Made things easy in finding my car and whole experience stress free. Highly recommend.

September 6, 2026
Unprompted review

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