Zuto Reviews 

71,265
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 27,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated advisors for being exceptionally polite, and professional throughout the entire car financing journey. Reviewers note that the service is remarkably smooth, quick, and straightforward, making the entire process of finding and purchasing a suitable vehicle completely stress-free and enjoyable. Some reviewers were genuinely not happy with product quality and experienced frustrating communication issues after finalizing their purchase. People frequently shared discovering unexpected vehicle faults, mechanical defects, or facing a sudden lack of updates and delayed communication regarding vehicle collection and delivery.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting helpful and professional service throughout the... See more

Service

Consumers find service to be positive, highlighting quick, straightforward, and stress-free experiences from... See more

Customer service

Customers report positive experiences with customer service, praising staff for being extremely helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, straightforward,... See more

Product

Reviewers highlight mixed experiences with the product quality and purchasing process. Many consumers express... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Manners maketh the Man. Oliver Carrick was cultured, civil polite throughout the arrangement. Clear, concise and coherent in all her verbal engagement and executed his role as per the Tin from start t... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Zuto and Ashley Moralee for all your help, support, and professionalism. I truly appreciate the time and effort you put into helping me. Your kindness and... See more

Rated 5 out of 5 stars

Fantastic experience with Zuto! A big thank you to Max, who was incredibly friendly, energetic and helpful throughout the whole process. He made everything smooth, straightforward and stress-free, and... See more

Rated 5 out of 5 stars

Excellent service from Daniel J From start to finish . My dad is 76 so obviously struggles with technology and sometimes gets overwhelmed with understanding some of the processes, zuto and Dani... See more


Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Finance Broker

About Zuto

Written by the company

Zuto are car finance specialists and we will search our panel of over 275 finance options from a wide range of different lenders to help find the right car finance product to suit your individual circumstances and your budget. We've been doing this since 2006 so you're in safe hands with Zuto.

Our range of products includes HP (Hire Purchase) and PCP (Personal Contract Purchase) options, amongst others.

Our team of dedicated car buying experts are on hand throughout the journey to offer support with finding a car. We work with a network of verified dealers so you can buy a car in confidence, and our team will run free vehicle valuations and history checks on any vehicle you're interested in to make sure you're getting a fair deal.

Over 5 million car buyers have trusted Zuto, and you can get a finance quote with no impact on your credit score.

Contact info

4.8

Excellent

TrustScore 5 out of 5

71K reviews

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4.8

All reviews

(71,265)

26,567 reviews in the last 12 months

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Rated 5 out of 5 stars

Daniel made the whole process

Daniel made the whole process, pain free and was completely transparent with everything. So happy with everything he's managed to do for me. If I could give more stars I would.

September 6, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company do not deal with them…

Horrible company do not deal with them specially for traders what they do they advertise them selves with autotrader just to attract customers once you call for that specific car or van they tell you we decline the dealer so they can sell you one of their cars or vans so they make commission and if you break down one hour later they will make it impossible for you make a claim rip off do not deal with this fraudulent company

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

CONSTANT HARRASMENT AFTER TRYING TO…

CONSTANT HARRASMENT AFTER TRYING TO FIND OUT A ROUGH COST OF FINANCE ONLINE, YOU WILL RECEIVE 1-2 PHONECALLS EVERY DAY FOR OVER A WEEK, AND 1-2 TEXT MESSAGES A DAY EVERY DAY, DESPITE RESPONDING TO THE FIRST ONE SAYING YOU ARE NOT INTERESTED..
POINTLESS EVEN HAVING AN ONLINE QUOTE SYSTEM, WHEN IT DOESN'T GIVE YOU A QUOTE, INSTEAD THEIR SALES TEAM HARRAS YOU FOR WEEKS.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy expirience - Dave's a star

Dave Couchman gave me a call after I looked online. From the first minute I felt comfortable and excited. He talked me through the process and put me at ease when I had concerns. Throughout the process he kept me up to date and stayed in contact. I had looked at various places to source a car, but it was Dave who made me want to go with Zuto. Hopefully he will still be there to help me next time too! The website is easy to use and there are plenty of cars to choose from, the best bit though - you can source from else where and they will sort it for you 10/10 service. Cheers Zuto and Dave

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Applied for car finance on Monday…

Applied for car finance on Monday evening Ethan contacted me right away and talked me through everything that will happen. He sorted the finance once I picked my car, Ethan was amazing dealing with it from start to finish kept in contact through everything drive away with our new car Sunday

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

My credit history isn’t the best

My credit history isn’t the best, but Zuto helped me get a car within a couple of hours. The very next day, I went to the dealership to collect the car, and I was so happy.

However, on the way home, I noticed that the car had a lot of defects, and I ended up rejecting the vehicle. That’s when I saw the other side of Zuto. I received absolutely no help from them — they simply ignored me.

Now I’m left without a car, and because of my poor credit history, I won’t be able to get another car on finance for several months.

It seems that once they get you the finance, they don’t care what happens afterwards. Even if the car is faulty or unsafe, as long as they have completed the deal, you’re left to deal with the problem yourself.

I am completely disappointed with Zuto and the way they treated me after the problems with the car came to light.

August 30, 2026
Rated 5 out of 5 stars

awesome

Sam whitefield and pretty much everyone was great through the process i am not the easiest person to get hold of either. Service is really good.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my gratitude to…

I would like to express my gratitude to James Rathmell and his patient team although it wasn’t straightforward I would like to thank him and his team for getting things over the line and getting the vehicle I wanted. Thank you James you are a credit to your profession.

September 4, 2026
Unprompted review

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