They don't even try to deliver to my door or call me, I'm handicapped
I have given them many chances to improve their service. I'm handicapped and cannot leave my house, which I write in the order. Rewe still refuses to quality proof their service and they are never able to complete a delivery at my house. At first I get several "delivery is delayed" emails, then after being late about an hour, I get an email saying "nobody answered the door" which is really a codename for "we didn't even try to call you". The real issue is ofc that Rewe don't pay their delivery drivers enough. The two times they have successfully delivered, I have noticed that their drivers have been exhausted, fed up and even angry. That just doesn't happen with Knuspr. I have tried to complain on email to them but they just send you a standard email reply back and don't take anything seriously. They have failed to deliver twice now, and caused me a lot of stress. I have Rewe pfand and I can't physically go to a store, so I guess I have to put it outside for the homeless. I'm never buying from Rewe again. I cannot rely on their service and what they offer is just miles away from what Knuspr offers and their customer service try to help