Anamaria Petrea

Had higher expectations, but lately they’ve been absolutely terrible. For the past few months I had 4 deliveries with them. 3 of them were delivered to a collection point, always with the same ridiculous reason “unable to access the address”. I work from home, so I was there. They didn’t try to contact me or anything, I’m sure they didn’t even try to deliver at my place, they just dropped everything at the store which is a dodgy place and I always have to go there with someone. 4th delivery is delayed for no reason, while I waited all day for it as I’ll be going on holiday soon. Just plain annoying. Evri is better than them, they always delivered to me on time with no issues.

Placed two orders with them in one week. They delivered fast, I’ll give them that, but on my second order they sent me a perfume without the pump that was advertised- I specifically purchased a larger bottle because of the design, otherwise I would have bought the 30ml. Contacted customer service 3 times since and CRICKETS! That’s just plain rude and so disappointing as I really liked the brand, but I won’t be buying from them online again. I reached out on emails and Instagram and they never responded, not even acknowledging my messages. Disgusting

My second order from Yuzefi and I couldn’t be happier. As the previous one, everything was very quick, only issue I had was the UPS courier leaving the package at a collection point although I was home that day. The bag is beautiful, got another Mochi in suede, colour wine 🍷 it’s absolutely gorgeous. I’m sure I’ll order more.

Unreliable, both the drivers and customer service. They leave parcel wherever they want, no pictures most of the time. They had an issue with the address and asked me contact them, which I did yesterday, but the customer service representative didn’t update the address and put my delivery on hold! Contacted them again today, fingers crossed they managed to correct the address and I’ll hopefully see my package sometime this week. I obviously paid for fastest delivery, but at this point I just hope I’ll get the delivery at some point. Wish we could choose the courier company when placing orders.

I cannot recommend this company enough! Friendly staff, always responsive and helpful- they have a great process in place and are always willing to go the extra mile. We’ve used them for a while now and their commitment to delivering quality service is refreshing. Short notice or not, they’ve always delivered on their promises. Thank you and keep up the good work!

Terrible! missing items, ridiculous substitutions, inaccurate order confirmations, no availability, prices change every other day. Not providing bags for delivery is ridiculous too and a waste of everyone’s time. They DON’T want to refund missing items either, which is outrageous, basically stealing our money and calling us liars. Never again. Don’t recommend. Ocado forever - top customer experience and services.

Great service overall. Simple, fast, no fuss! Plants are gorgeous! Already ordered again.

I regret not reading the reviews before placing my order. It’s been more than 10 days and not even a pip from them. I emailed them twice and contacted on Instagram - no response whatsoever, although the products show in stock on their website. I’m disgusted by this non existent customer service, considering they already took the money from my account. I saw a lot of unhappy people on their Instagram page and here, yet Primrose has time to post on Instagram fooling more customers into buying from them. Stay away! There are many other companies that deliver fast even during this time, and above all, they respect their customers.

Søndergade 22
8700 Horsens

Went today to look after Armani SI Rose Signature, looked around, sprayed some on a paper and then I changed my mind and decided to spray a bit on my skin, because the smell differs sometimes.

While I was doing that, a sales lady basically screamed at me asking if I needed help. she was dead serious and angry, no smile or nice intention. Everybody in the shop was looking at me like I was stealing.I left immediately! I never experienced such a rude behaviour in a shop in my life!

From Denmark to Ireland - I booked for pick up 3 packages of 20 kg each.

GLS came on Monday 13th of February and took my packages and today, 16th of February, they delivered them in Ireland. Very fast! I was worried regarding this company due to all these negative reviews in here, but I realize that most of the people will write a review only when they have a bad experience with a company. It's rare to write a positive review, because you're happy that you got your goods and don't care anymore, while when you have problems, you wanna let everybody know :))

Also, the customer service was fast and efficient, and I will definitely use them again very soon and get back with a new review.

Great selection to pick from, the delivery was super fast, even during all this Christmas craziness! Very happy with my purchase! I'll be ordering again! Keep it up!

This must be one of the best services I experienced from a company. They really deliver what they promise! Super fast delivery and extra care for the customer.I'd love to find even more brands on their site, but for now it's great! Ordered from them at least 4 times and never had any issues! Would totally recommend the site!

I ordered some Yankee candles (can't find them in Dk) more than 2 weeks ago, but I still didn't receive anything. Of course the money was taken immediately, not even after dispatch. I contacted customer service about a week ago and I was told part of the order will be delayed ,but some candles will be sent that day aka a week ago. Still didn't get anything, so today I contacted customer service again, but with no answer. It's kinda ridiculous, but at least the value of my order was not so high. I learned to place low value orders with a first time site to see if they really deliver what they pretend. This was definitely a swing and a miss. I will never order from them again, or recommend the site to someone else.

Worst website I've ever ordered from. My order never reached me and when I contacted customer support I was told to check the post office or my neighbours for the package, After 2 month I finally asked for a refund, but I was actually given stupid points to use on their website and get this...couldn't even use them to basically get something for free, but I was supposed to pay 80% of the product and then use some points. Ridiculous and disgusting! They basically stole my money! Beside that I noticed I can't even delete my account on their site, so I just unsubscribed from their annoying newsletter and swore never to buy from them or recommend it to anyone! It's sad they're still up and running! What a shame