Richard Mortimer

Well according to their tracking, my parcel was out for delivery, but then I get a message at 19:38 apologiing ans saying they wil try the next working day. Dear Royal Mail you broke your contract, bloody useless.

Last time I bought something delivered from an online order, they delivered it to the wrong shop.

And then there was the time they put my order half way through the letterbox -form their photo, but when I got home, it was missing. Roral Mail's response, we delivered it hard luck contact the seller.

So now, dear useless Royal Mail, I am not going to order from any company which chose Royal Mail as their courier because you are f'ing USELESS.

The food! I chose Indian (Asian) vegetarian. It was the most flavoursome airline food I have probably ever had.

Much of the remainder of the service, cabin crew and the such like was comparable to other mainstream airlines, so no issues.

Their website is a bit outdated and one common browser would not take me to the website, always throwing an error. Trying a different browser and things worked perfectly. I rechecked with the 'faulty' browser and the problem persisted.

Overall, I would have no problems using EVA again.

(London - Bankok return, 04/02/2026 - 18/02/2026

Staff were good so this review is solely about the food.

Ordered a vegan burger (although I am vegetarian), fries and coke (no ice). I looked at the plate disappointingly, it was about the size of the paper party plates. Ok, im going to go home feeling hungry, I thought.

The burger had in it some red onion, a burger, leaf of leuttice something yellow I guess trying to masquerade as a slice of cheese and a slice of gerkin. Fries were fries.

The burger tasted like those that can be bought in any supermarket. Not very juicy and not too appealing. The 'cheese' was a slice of tasteless nothingless (there are some decent vegan cheeses coming along, but this certainly wasn't one of them).

Coke ordered with no ice, came along with ice. I guess that boosts their profits a bit.

Cost around £22 for an absolutely appalling small plate of poor quality food.

Went home and had a few cheese sandwiches to fill me up. I would never go again if I had the choice.

Tried to make an online purchase. After the upselling (different items, annual delivery option for forty quid, credit options), I tried to pay but there seems to be no option to proceed but, if I add the annual delivery to the basket, hep presto I can pay -but then, if I remove the annual delivery I don't want I go back to the previous no proceed unless the annual subscription is selected!
Had a chat with the puerile AI -it think's it is a dinosaur and like to make puerile jokes more appropriate for a four year old, of course it's absolutely useless, but don't blame it, blame those who think putting AI into everything is the solution - simple being able to send a message to customer services bight be even more useful: they might then even become aware of the technical issue.

Availability and location of the centre was ideal.
The staff were friendly, courteous and professional.
Results were quickly received and in the estimated time period.
Most importantly, the short time from booking a scan to receiving the scan results helped relieve the anxiety of waiting for this.

Wanted to ask a technical question before making purchase. Taken through various layers of pushbutton but none appropriate so just selected an option in order to get through to someone.
Answered by call centre, person didn't understand my question. Gave up

I didn't want a chat it. I didn't want to give my email address to a chat it. I just wanted to ask a technical question.

Quick delivery. Communication regarding delivery good. Delivery made in time slot.

Was shocked when I went through the usual comparison sites with prices of £150 for two week cover. I have a minor health condition which is under control and because I take an, essentially, preventative statin I was being outrageously penalised.

Just Travel gave a reasonable quote which cost around what I would have expected without any health conditions. The website is easy to use and documents readily retrieved once signing up for an account. So, so far, so good!

For my purchases which were of sale items of clothing, the discounts were significant and many items on the website were actually available in many sizes.

Delivery was on time, items packaged well and were as described on the website.

Keter Detroit Tall Indoor Garage Storage Cabinet - Black Argos - 318/5207

Utter garbage. Joints difficult to detach if put in incorrectly. Parts broke off because of the difficulty in disassembly.

Instructions - usual pictograms

Many bits to assemble the flimsy product, which, of course, I did not succeed in completing for obvious reasons!

Marked down from £100 to £48 pounds in sale. Wanted something quick but didn't expect to receive such garbage. Will take back to Argos, not for a refund but just to get rid of a pile of plastic junk - don't thing my binmen will accept it.

The store at Lakeside, Essex is spacious and has a large variety of furniture exhibited.

I bought my previous sofa from Sofology last year and now wanted a smaller sofa to compliment it and being very happy with my previous purchase, I decided to purchase again from there.

The staff are courteous and knowledgeable without hard sell. But I have dropped one star simply because of the delivery cost. One hundred pounds flat fee - I only purchased a single love chair. Maybe Sofology need to do a better deal with their delivery partner or find an alternative one. Sadly a sign of the times.

Downstairs toilet was filling from the upstairs bathroom toilet/bath or wash basin - there's a common downpipe to the sewer which collects all waste water (upstairs bathroom and downstairs toilet), . To me, this suggested a blockage in the soil pipe somewhere after the downstairs toiler and the sewer (a distance of about 3 m at most). I had tried plunging the downstairs toilet to no avail and also plugged the downstairs toilet with a damp towel and tried flushing the upstairs toilet. This did nothing to dislodge the blockage. To me, the solution was probably going to be jetwashing

Engineer arrived and needed some help to establish which was the foul. From me standing in the front garden I hear a sloshing sound. The wet soiled towel had been taken out of the toilet and thrown into the front garden but it was not wrapped in anything protective resulting on my hallway wall and carpet from the toilet to the front garden being contaminated with foul water.

He rods the toilet, not sure why. Comes to the front garden and mentions that the toilet might need to be removed. Can't see why. Not sure whether this is just to generate extra work or a genuine not quite understanding what was needed. Told him what was probably needed was a jetwash given what I had seen. So, he does this a viola within a minute or two, the blockage had been removed and the drainage was fine.

I was not very happy with the towel event -could have carried a bucket or plastic bags or even asked me if I had anything. Also the suggestion of needing a plumber and toilet removal - why? given the issue I had described.

Although some have said the £170 charge is expensive, it depends on what is likely to need to be done. So, for a jetwash and a quite fast time to coming to fix, overall, for what I needed, I don't consider the charge excessive.

If the person had taken more care with cleanliness and been more positive understanding my description of the problem and the likely solution (not suggesting removal of the toilet), I would have given at least another star

Delivery team gave an accurate estimate of arrival time. Delivered into house despite a 30 foot gravel driveway without complaint.

Response from my email query regarding first generation meters within a few hours. Told I could exit contract at no cost if the metering system could not be used. Offered to help read my rather difficult gas and electric meters.
Very helpful and fast response.

No issues with ordering currency. Website easy to use.

I phoned my order through and was promised delivery the next day with a text message the following morning to confirm a tine slot. The message arrived at the stated time with Mr delivery drivers name an phone number. Delivery was within the time slot.

Excellent service, thoroughly recommended.