Mr Philip Dean

Most of the village was taken off the grid and generators substituted due to major refurbishment work.
The monitoring system alerted me that this had happened and that the battery was now powering the alarm.
I was also informed that the power was restored pretty much straight away as has happened before.
It will happen again later this week after the works have been completed (maybe) but whatever happens I know that the team at Verisure will be on the case as always.
P Dean

Accidentally triggered the alarm by opening a door before the alarm was de-activated.
Was contacted by the control room to verify my identity and confirm that there was no suspicious activity.
Response time was quick and the incident was resolved.
Keep up the good work

Service you can rely on when you are working to tight deadlines.
Keep up the good work

We have had several products from Vax over the years so had full confidence to order this cleaner having worked our old one to death after several years of service.
Ordered it, it arrived, set it up and used it.

Regularly receive motor spares and once we get a drop time we can estimate completion of the job since the drop off is always close to the mid point. Keep it up guys!!!
Phil
Cheetem and Leggit Classic Cars

Needed new rubber for my classic MG that looked the part and were cost effective.
Settled on the Radars as they were promoted as classic. a useful feature that helps the decision.
Ordered, delivered and fitted by our tame tyreman.
Some say he was born clutching an inner tube and that he takes his holidays in the Indonesian jungle looking at rubber trees. All we know is he is called Paul.

Phil
Cheetem and Leggit Classic Cars

Had the products that fitted my design for the bathroom refit under one roof which took the stress out of finishing the project.

Identified the problem, confirmed and arranged for the necessary remedy. Should be sorted by early next year.

Changing front and back doors meant we had to remove the sensors.
The colleagues guided me through the procedures step by step and remotely tested the system when I had finished
All OK
Thanks to all concerned

Your equipment is unplugged so the “e” mail said but all the indicator said no. That meant beyond my pay scale.
Rang customer support who did a bit of twiddling themselves but a visit was needed.
Was given a slot for a visit by the engineer.
Arrived bang on time, diagnosed the problem and did a detailed service on the whole system. Updated the app on my phone and explained the new format.
Well worth the monthly subscription.

Delivered urgently needed car parts well within the projected time frame. Driver was bob on and barely got down the forecourt before he was mugged!
See you again tomorrow!!

Had exactly what I wanted, the Kidde unit is my go to having installed one in another part of the building. Availability was good and the price was right (being a fully qualified Yorkshireman).
Easily installed and a good space to fit a dyno label so the date can be easily checked.

This should be interesting.
We moved in to this place just over a year ago and the first thing was the boiler dying but I had the foresight to maintain my Homecare account which was transferred to my new address. The response was instant but news was, as I expected, not good. A repair was possible but the likelihood was that the engineer might as well camp out in our garden so opted for replacement. All went smoothly and we now have heat and water and it has had the first service with no advisories.
Setting up the accounts was not straight foreward in that we were bringing in B G to replace the previous supplier. The property had been a rental so the gas was on prepayment meter and I wanted smart meters. Getting an appointment was not easy at first as I get the feeling I had been speaking to the wrong person because I subsequently spoke to someone else and amazingly I got an instant result and the meters duly arrived and were fitted with no issues.
EXCEPT that the gas was still set up for card payment but the fitter told me what to say to have the mode changed. So I got in touch and it happened with immediate effect and a direct debit was duly set up RESULT!!!!
Now we come to the electric. This was being billed on a quarterly basis and all attempts by the colleagues and several attempts by myself could not get the account to convert.
Regretfully, I resorted to the complaints page and guess what, the colleague spotted instantly what had gone wrong. I had the problem many years before and apparently there is a tick box that seems only to turn up after the call handler has moved on to the next screen (true or false I'll let you decide) but it did the trick As a result, I have signed this part of the project off.
One more praise though is the peak save scheme which is worth all the previous mishaps as it does prove that the system does actually work.

You book the appointment, the engineer comes, does the job with no fuss. Gives advice where appropriate, what more could you ask?

We order, it comes and is offloaded just where we need it. We stack it and reduce the size where necessary as smaller logs burn better in our stove.
What is there not to like???

First time using click and collect. Great time saver when coming in from out of town and not really familiar with the store layout.
Timed my arrival just right for the till to be empty. In and out in no time at all.

Been using for number of years now.
Basically we order and pay, the logs arrive, we put them into store, bring them into the house and burn them. This will be our second season in our new house using the Dovre 8kw wood gobbler and will be interested to see if the oak logs will curb its appetite. Still need to find the sweet spot for the air settings to better economy if at all possible.

This is my third Skoda on a P C P account.
Found that this is a good way to finance my new cars compared with HP as I can put the balance aside to either fund the deposit for the next car or offset the outright purchase at the end of the term.
Mainly I do not have much to do with VWFS as the dealership handles this but recently I had to cancel my extended warranty / service plan on my previous car due to changing cars and found the process very easy and the call handler very professional.

I an not one to be swayed by television advertising and my impression of the product was one of a trendy fashion accessory for gen x and the like.
HOWEVER when Nikita our local installer started his presentation it became obvious that this was a well thought out integrated security system combining both passive and active elements.
Easily installed and non disruptive due to the fully wireless nature of the various elements it is a step up from our previous system and best of all there is no noisy dvr to contend with as everything is digital.
Well priced (ours came in at well under a grand and only marginally more than a wired CCTV system alone) although we had to go through the 'phone the manager for the additional discounts' routine so beloved of the car and double glazing fraternity.
Has a good feature in the SOS alert system which for those of us entering the final tick box in the great customer survey of life is a good idea just in case!!
It also alerted me when the power supply was disrupted when the multi-socket became dislodged.
The fee for monitoring is a bit steep but realistically is what some people have to pay for their normal house insurance and being in a slightly remote part of the village known as coffin dodgers retreat if anything were to happen there would not be as quick a response as you would like particularly when away on holiday. Even phoning a friend could be too slow.
Hope this helps.

Selected the type of logs,selected delivery date, paid, logs arrived and the usual driver dropped them off in the required place, we transferred them into the store and then put them in the stove.