Very informative and helpful , explaining best places for the alarm sensors , commumication was excellent and follow up phone call on time as well .feel more secure knowing we are monitored and help... See more
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Written by the company
Everyone deserves to feel safe. That’s been our driving belief for over 35 years—and it’s what keeps us focused every day, protecting thousands of homes and businesses across the UK.
When an alarm goes off, we act fast. Real people backed by state-of-the-art technology, working together to detect what’s happening, verify it’s real, and step in if needed. Whether it’s a break-in, fire, or medical emergency.
But protection isn’t just about alarms. It’s about being there when it counts, earning trust through every interaction, and giving back to our communities through crime prevention and support initiatives. It’s peace of mind, made real.
Need help? Call us any time on 0333 200 9000.
Written by the company
Same day security assessment and installation
Q12 Quorum Business Park, NE12 8BU, Newcastle upon Tyne, United Kingdom

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very fast and swift service, nice explanation, user friendly modules
I sleep more peacefully knowing that my home is protected each night by my Verisure Alarm.
The alarm is so easy to Activate/Deactivate using my mobile.
The Team are very quick to respond if I accidently set off the alarm by forgetting to deactivate the alarm but at least I am keeping them on their toes!
THE INSTALLER WAS GREAT EXPLAINING EVERY THING ABOUT THE SYSTEM WE ARE VERY PLEASED
Chris was on time sorted out the problems was veryfriendly and helpful and went out of his way to sort front camera to provide a wider view as the estate is currently suffering from guys nicking charging cables
his ref CX3161
Most of the village was taken off the grid and generators substituted due to major refurbishment work.
The monitoring system alerted me that this had happened and that the battery was now powering the alarm.
I was also informed that the power was restored pretty much straight away as has happened before.
It will happen again later this week after the works have been completed (maybe) but whatever happens I know that the team at Verisure will be on the case as always.
P Dean
They just do the job and are as helpful as possible.
The arlo representative was both helpful and knowledgeable and hoped a great deal of patients.
Always very professional and very helpful whenever I needed any help with anything
Helped me with my App query and holiday notification info.
Successful.
Very helpful
Professional technician -
Ross (staff ID238209) attended the inspection today. He arrived in time and asked about the problems deeply, performed all sorts of different inspections promptly. He then found out the issue but had to take a long way to a spot for picking up the replacement parts and came back for fixing it. I truly appreciate for his service. He tried his best for sorting out the problem instead of getting someone else to follow up the other day. Five stars!!
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