AF

Alan Farmer

United Kingdom

Reviews

Review of Hometree - Boiler, Heating & Home Cover

Review of Dancover

Rated 1 out of 5 stars

I would avoid the company

I would avoid the company, received delivery and parts were missing, contact customer services and they wouldn’t help me, all they told me was to do it online, so I did that, I received parts just over two weeks later, my parts were there and loads of other parts, bonus you would think but I have no where to keep them, contacted customer services and was told basically to put them in the bin as they wouldn’t take them back, I expected a Danish company to be a bit more eco friendly.

June 23, 2026
Unprompted review

Reply from Dancover

Dear Alan Farmer

Thank you for your review. We are sorry that parts were missing from your delivery and that the process of receiving the correct parts took longer than expected. Claims are handled through our website, as this allows us to collect the necessary information and process cases as quickly and accurately as possible.

We also understand your frustration about receiving additional parts. In some cases, we assess that returning such items is not the most appropriate solution, partly to avoid unnecessary transportation.

Kind regards,
Dancover

Review of UPS UK

Rated 1 out of 5 stars

UPS App isn’t great

UPS App isn’t great, tried to change delivery instructions and a notification popped up telling me to add my address, tried about 15 times and still getting told there is a technical problem, this prompted me call UPS uk customer service, after 15 mins of talking to them I got cut off, I waited for them to get back to me, they didn’t, maybe they don’t have my mobile number but the definitely have my email address, I just wanted to let UPS to deliver my order to the side door outside and the gate would be open, terrible service.

May 20, 2026
Unprompted review

Reply from UPS UK

We're really sorry to hear about your experience with us. Should you wish to seek additional support, please provide the UPS tracking number, along with your full address and telephone number, quoting case number #6095623 by emailing our UK & IE team at uktrustpilot@ups.com. Regards, Raja

Review of Hometree - Boiler, Heating & Home Cover

Review of Edinburgh Airport Official Parking

Review of ao.com

Review of Timports

Review of Looking4.com - Airport Parking

Review of DFS Furniture

Review of golfclubs4cash

Rated 5 out of 5 stars

Brilliant service

Brilliant service, got exactly what was described, 6 iron was spot on, thank you.

May 11, 2023

Reply from golfclubs4cash

Hi Alan

Thanks for the review we hope to see you again soon online or in either of our shops

Regards

GC4C

Review of Hometree - Boiler, Heating & Home Cover

Review of Utility Point

Rated 1 out of 5 stars

Final bill 5th August

Final bill 5th August, 10 working days pass, my money in credit still not sent, on 16th August they took a DD payment from my closed account, can’t get that back either, it’s been escalated to there customer care team, been waiting since 16th August still no call, worst customer service I have ever had!!

August 31, 2021
Unprompted review

Reply from Utility Point

Hi Alan Farmer,

We are sorry to hear that you’ve had this experience. Utility Point strive to deliver excellent customer service and we’re sorry that we have fallen short of your expectations. Please reply to our private message with your account details and a member of our team will promptly be in touch to resolve your issue.

Thank you,
The Utility Point Team

Review of ao.com

Review of Superdry