Henri de Navacelle

Everything is going downhill. As a host their platform does not work. Features that used to work a year ago don't anymore. Customer service just wastes your time.

Scammers they are impersonating our Google Hotel listing and stealing our content.

I booked a prepaid rental via DiscoverCars for pickup at Geneva Airport. I arrived at the desk on time, but the supplier refused to release the vehicle.
DiscoverCars later classified this as a “No Show” and rejected the refund, even though I physically attended and the service was refused at the counter. The supplier’s stated reason also changed during the interaction (initially “older French licence format not accepted,” then “licence condition”), and no written refusal note was provided at the desk.
I sent details when requested, but the final response was simply “decision is final / case closed.” Very disappointing support for a customer who showed up and was denied the rental.

Watch is supposed to keep our children safe. My 11 daughter has a 40 min commute in central London and relies on the watch for this. The watch has stopped working for 3 days. She cannot get hold of me. I cannot log in to the app to locate her.

This company cannot be trusted. They failed with the most basic and do not communicate about it! No apologies, no explanations, nothing on their website or customer service chat. Worst, they make you think you are the problem through chat. Reddit is where you understand everyone is in trouble.

Nyman Libson Paul was recommended by a friend. I contacted them and made it clear in my email that I had already hired someone else, who advised me that what I was trying to do wouldn’t work.

Despite this, they insisted I sign their engagement letter. I assumed they had something new or valuable to contribute — but all I received was a two-line email confirming exactly what I’d already been told. There was no call, no meeting, no added insight — and yet I was sent a £900 bill.

Disappointing and, frankly, felt like I was taken advantage of. I would strongly advise others to get absolute clarity on what value they’re getting before signing anything with this firm.

The important tool delivery was postponed for the past 4 days. Impossible to contact someone on the phone or chat.
I swear never to use FedEx.

I'm super comfused by all these negative reviews. I bought this shaver after seeing it promoted on TLDR videos. Checked the TrustPilot after the purchase and was gutted by the feedback. Seriously considered cancelling. Tired it once it arrived and could not be happier. Shave is great. Will never have to buy those insanely expensive razor refill. I'm not locked in. I would seriously look into the veracity of the other reviews this razor is legit.

It is unpleasant to have to optin to their marketing to use the wifi.

Why is your pizza oven only open at very specific hours. We like your place but that is a constant frustration.

I was disappointed with my experience using this service. They charge a 3% service fee and only issue refunds in your local currency using their own exchange rate, which is far from transparent. These details are buried deep within their terms and conditions, making it difficult for customers to be fully informed upfront.

I was expecting a refund of 383 but only received 262, which feels unfair given the lack of clarity about the deductions.

Additionally, their website is poorly designed. It fails to detect when I’m on a desktop, and the opt-in marketing is hidden, making the overall user experience frustrating and unreliable.

Would not recommend based on this experience.

Outstanding Service Every Time!

We’ve been using NorthStar Removals for years, and they never fail to impress. Their team is not only highly professional but also kind, reliable, and genuinely trustworthy. Moving can be stressful, but they make the entire process seamless and efficient. Their attention to detail and care for our belongings is exceptional, and we’ve always felt in safe hands with them.

If you’re looking for a moving company that consistently goes above and beyond, I can’t recommend NorthStar Removals enough. They’ve earned our loyalty through their excellent service and commitment to customer satisfaction!

They never shared our fines that were caught by a camera right next to our house. We ranked out 9 fines totalling £2,000 that could not be challenged or discounted. If we had not figured it out by ourselves this would have increased. When confronted with the issue they ignore you for a while and then they tell you they are sorry with no other support.

It is outrageous that they cannot provide decent Wi-Fi on the trains. This is costing their customers an incredible amount of productivity loss.

Fix this NOW, and I will move you to 5 stars.
For this reason, I will be actively promoting the ferry (which offers great wifi).

Site internet incompréhensible. Pourquoi deux sites internet avec le site veluxshop.fr ?
Produits commandés non conformes au descriptif.

Store occultant n'est pas du tout occultant. On va sur le site de la marque en voulant être rassuré mais c'est très mal présenté et non conforme. On peut faire des retours ! Je suis venu de l'étranger pour ces travaux je n'ai pas le luxe d'attendre une semaine supplémentaire. Si c'était a refaire, j'irai en magasin et je considérerai des produits non velux.

J'ai commandé un frigidaire avec pose. Je me suis trompé en indiquant mon nom dans l'adresse de facturation et de livraison. J'ai pris contact avec le service client pour éditer le nom sur l'adresse de livraison (le nom de mon locataire). Darty a changé le nom de facturation, livraison ainsi que sur mon compte Darty.com pour le nom de mon locataire. J'ai passé plus d'une heure au téléphone afin de rétablir mon nom sur mon compte Darty. Darty me dit qu'il est impossible de me donner une facture à mon nom. C'est 100% de leur faute et c'est illégal de ne pas donner une facture pour un achat. Organisation kafkaienne.

While editing an existing booking, the website gives you an error message when the boat has no room for new cars instead of just telling you that the ship's car park is full. Because of these error messages, I had to wait 45 minutes before anyone would answer the phone.
Please fix your website.

Also would be great to have a waiting list function, so we don't have to call to see if anyone has cancelled.

Charging my account for no reason. Never heard of them.

Their business is to screw you. They are very good at it.

Straight forward. Thanks;

no internet that simple. I've just made the switch from Vodafone and boy do I regret. I work from home and I have lost in reputation with my clients as I have had to cancel two meetings today that had been planned a while ago.
The onboarding was really bad. They sell a world of discounts over the phone that do not materialise in the contract. They expect you to give up.

I have called 3 times to get the equipment from the previous occupant returned. They never send the Jiffy bag they promise while they threaten to charge for non returned equipment. Horrific.