The socks were too thick for ortho boot
The socks I bought to wear with ortho boots were too thick, a lot thicker than image and ones provided by hospital.
They were not cheap and although not worn I was told cannot return.
So learnt lesson and will not buy from here again.
Reply from Medical Supplies
Dear Julie,
Thank you for taking the time to leave your review.
We are sorry to hear that the socks did not meet your expectations.
Following your enquiry, we explained that, due to the hygiene-sensitive nature of this product, we first needed to confirm that the packaging remained unopened and the factory seals were intact before we could consider a return. We therefore requested photographs so that we could assess the item's condition prior to issuing return instructions.
To date we have not received your response, and please be assured we remain open to help.
If you would still like us to review your request, please contact our Customer Services team at helpdesk@medicalsupplies.co.uk and we will be happy to assist.
Kind regards,
Victor
Medicalsupplies.co.uk