Review of Aircon Direct


Rated 5 out of 5 stars

Multiple great experiences with this company

I’ve bought units from this company before so it’s not a one off. They have always been great and contact with them has always been easy and quick. Recently I bought a unit for delivery in london. I entered a letter wrong in the postcode so delivery failed. When I called them they sent a new unit for next day delivery rather than trying to get the courier to change the delivery ( always a nightmare ) it arrived the next day and the original order eventually went back to them. They didn’t charge me for my mistake and I was not without aircon for days while it got sorted !

2 August 2026
Unprompted review

Reply from Aircon Direct

Hello,

We are delighted to hear about your positive experiences with us at Aircon Direct! It's fantastic to know that our team was able to assist you promptly and efficiently when there was an issue with the delivery to London. We are glad that we could provide you with a quick resolution by sending out a new unit for next day delivery.

Thank you for your continued support and for choosing Aircon Direct for your air conditioning needs. If you ever need anything else, feel free to reach out to us again.

Best regards,

Lee