I have used this company before with success but was really disappointed this time. The socks came out useless, you can barely see the dog at all. I reached out to customer support and after initially not replying, when I chased them they got back effectively saying it's my fault for using a bad photo. When I tested the photo on their website it looked great. They offered me a replacement pair of socks which I would have to pay postage for as a "gesture of goodwill" which is ridiculous, especially coming over a week after the fact. At this point I've already had to buy a new xmas present for the person in question as these clearly cannot be given as a gift. Terrible quality control and shameful customer support, do not recommend at all.