Rude staff, substandard amenities
Stayed at Motel One Manchester Piccadilly on 30 August 2025
Negatives include:
An extremely rude member of staff on the bar, called "Shareal". The front desk staff were tired of receiving customer complaints about him. This individual should not be in a customer-facing role and (with all respect) possibly has some behavioural difficulties that I hope he gets help for.
beOne members get a free bottle of water, but it is not chilled, and there is no fridge in the room.
The King or Double bed is actually two beds pushed together, so you fall down the gap in the middle.
No milk for the tea and coffee in the room.
Nowhere to put used tea bags.
Cheap plastic cups in the room instead of china cups like literally every other hotel (they can't be bothered to do the washing up, it seems).
Weak water flow from shower.
No room service, or ability to order food.
Overall, it is like paying a lot more than a Travelodge or similar, but having an objectively much worse experience.