Reply from TUI
Hi Alexandra,
Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.
I’m pleased to hear you were able to get exactly what you were hoping for and at a great price, too. We always aim to offer excellent value for our customers, and we’re glad it met your expectations.
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us! I hope you had a lovely Christmas and would like to wish you a Happy New Year! 🎄
Kind regards and many thanks,
Lauren
Customer Support Team
TUI GROUP
TUI UK & Ireland