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XCover.com Reviews 

76,516
•
TrustScore 4.5 out of 5

4.5

Insurance Agency
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Review summary

Created with AI, based on recent reviews

Considering 16,581 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast, simple online process and the exceptionally quick claim settlements that easily provide great peace of mind during travel and rentals. Consumer feedback highlights the clear documentation and efficient management, noting that submitting required evidence leads to prompt and smooth resolutions. However, some people mentioned frustrations regarding claim denials and unexpected difficulties when trying to get through to customer support. Reviewers noted that certain reimbursement requests were ultimately rejected due to restrictive fine print policies, while others experienced delayed communication. A few consumers also pointed out that navigating the system and fulfilling every requested document requirement could sometimes feel overwhelmingly complex.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting how simple, fast, and easy the... See more

Service

Consumers find service to be positive, highlighting incredible speed and professionalism when depositing... See more

Claim

Clients share ambiguous opinions on claim experiences, reflecting a high level of disagreement. Many... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with their purchases and noting that... See more

Response time

Users describe ambiguous interactions with response time, reflecting heavily split experiences across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking directly on UPS, USPS & FedEx websites. I was sending a 20# box 12x16x18 from Dallas, Tx. to Twentynine Palms, Ca. their lowest prices for ground were between $55 and $65. The price... See more

Rated 5 out of 5 stars

So far, so good, but I have a long way to go to finishing bookings and get organized. I have limited time to do so. I just want to be covered for all flights, etc. while I'm in the UK. The begins wi... See more

Rated 5 out of 5 stars

Nothing to say really, haven't made a claim so I can't comment on the value of this product until something goes wrong.

Rated 5 out of 5 stars

INCREDIBLE SEED TAKING CARE OF EVERYTHING AND DEPOSITING THE MONEY IN MY ACCOUNT. IT TOOK A MINUTE TO RECEIVE THE MONEY.

Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Travel Insurance Company

Written by the company

XCover makes insurance simple, fast, and stress-free - which is why millions of global customers trust us to protect the things they love and do. Our worldwide, follow-the-sun support is right here when you need a helping hand - anywhere, any time. When it comes to claims, no one likes to wait. We've replaced snail mail and paper trails with an easy online process and instant payments. You can trust us, as we are backed by some of the world’s largest insurers.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(76,516)

21,540 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant

It's was so easy to get the coverage while I was booking my flight from Sydney to Brisbane for Dec 5, 2026.
Many thanks, Christine

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Easy and smooth booking experience

The booking process was easy and straightforward. I really liked how simple it was to organize our flights and hotel together, and the information provided was clear and helpful. We are very excited about our trip to Tromsø and hope to have a wonderful experience!

3 September 2026
Unprompted review

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