Youi Reviews 

I really dont like companies that deceive and surrepticiously set up call back phone calls when all i want is a written quotation that i can discuss with my partner.
This youi crowd let you fill out detail after detail of information then send you a code to insert, AND ONLY AFTER YOU PRESS "CONTINUE" DO YOU GET A MESSAGE SAYING " BY PRESSING CONTINUE YOU HAVE AGREED TO RECEIVE A PHONE CALL FROM YOUI!!!!!!!!!

BEWARE OF ANY COMPANY/ORGANIZATION THAT REGUSES TO OUT A QUOTE IN WRITTING !!!!!!!!

YOUI are very efficient, clear communicators and transparent with claims costs and processes.

They arrange the service provider and follow up constantly to keep you advised.

I couls not speak more highly of them from my experiences.

Excellent service. I saved around $800 from my previous insurer. Excellent. My second car to insure. previous car I saved over $2,000. Thanks.

Responsive, courteous and helpful - a pleasant team to do business with.

Isaac was very polite helpful and informative, excellent customer service. As I said to Issac the only snag is that my current insurance covers old for new which is why I decided to stick with them. Thank you Issac!

Great speedy service and polite staff member

4 months to repair my vehicle. Not at fault, rear end damage to aussie make vehicle, namely rear bumper and right side lights. Youi parts supplier stated parts no longer available and was offered Cash Settlement for repairs and to find my own repairer. This is not insurance. Parts were instantly available on the internet from my research. Had to go to AFCA to get a better outcome from Youi. Seems Youi has a limited repairer network. Another repairer was found by Youi, who found the parts the same day, and repaired the vehicle immaculately.

The Youi team are amazing. They answer their calls very quickly and are ultra friendly and helpful. I am very happy with their service and I’m so glad I chose them.

Amazing customer service. Was clear and consice with helping me with my policy and was able to give me a great deal.

Anna was so helpful and I was pleased that she took the time to explain options. So lovely to talk to someone who personalizes the call. I have found this with most Youi operators over the years, hence why I have been with the company for so long.

Quick and easy. Great customer service! No stress.

Staff are very professional and pleasant to speak with and act very fast on your request. Whenever I have to call regarding any request they are very understanding.

Four Stars cause I am old school and don’t believe in giving a perfect score because there is always room for improvement. That said, Youi have been an absolute pleasure to deal with, through my claim process. In my book it doesn’t get much better than than that. Friendly efficiency and thoroughness of every Youi person I have spoken with. Thankyou very much. TW

Our caravan insurance was becoming hard to manage. Youi representative Liam help me navigate through this by providing me with options that really suited our situation. The best part of the whole ordeal was that I could completely understand his accent (NZ).
SICK & TIRED of asking representative people to slow down in talking so I can understand what they are babbling on about. Liam was so pleasant and helpful with information that he made the whole experience delightful. YOUI I COMMEND you on hiring Australians that are fully coherent in the English language. Absolutely a 5 STAR company 👍✌️

I love how easy it is to resolve any problems you may have. Your agents are always friendly and willing to help you get your perfect results.

We had a fantastic/ educational discussion with Kavin! So helpful and very informative. Thanks Kavin

she was quick and polite, understood my explanation of the accident perfectly

It didn’t take a long time and it was very easy