Have ordered Calvin Klein/Boss/Guess summer mix box of 100 pieces. A grade quality matched my expectations as clothing aren't new and they been obviously used in the past and manufactured around 20 ye... See more
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OSBASTON HOUSE FARM, CV13 0HR, NUNEATON, United Kingdom
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I have ordered over £5000 in items from these over around 15-20 different orders and only ever had 1 order with problems and 1 order late. i got a refund of the order than was a problem (not many wholesalers do refund or help at all) and the late one i got compensation. customer service my email is very good credit to (Franklin William) very good. overall Great to buy from and work with.
Reply from Vintage Wholesale Supply
Bought £125 Unbranded Tshirt Black and White bundle for resale - Over 50% of the box was obscure company branded logos of extremely low quality and no resale value. I should have reviewed Trustpilot first before purchasing. Please do not waste your money. Will not be purchasing again.
Reply from Vintage Wholesale Supply
First order for 50x Dickies grade B trousers was great hence the 2 star review.
Second order for a "Reseller Box" for £215 was awful. This promised a 2-5x return and it was full of £1 unsellable rubbish and multiple grade B/C items...
It also had the heaviest 7XL Jacket with a no name brand. I have been through the whole box and i will be surprised to even get £75-100 back total from this...
I have basically paid VWS £150 for them to dump their rags in my storage.
Reply from Vintage Wholesale Supply
Ordered two parcels combined cost over £300. Given a delivery time of up to 10 working days.
Nearing 3 weeks now and still no parcel. Spoke with customer service last Friday and was apologised too and promised they would personally sort it themselves on Monday (yesterday) heard nothing yet again and all my emails ignored. Had to source items from a different supplier who delivered within a few days.
Not the first issue I've had with this company lately, one of my past orders they sent a completely wrong box and wanted photos of every item to accept a return.
They used to be good, they've got so noticeably worse now ive moved to new suppliers. Alot of their responses state they're under new ownership and are trying to improve things but I haven't seen any signs of this.
Update: one half of order marked as put of stock over email after 17 days waiting and then offered store credit! Despite what I paid for now not being available. Why sell something you don't have and take nearly 3 weeks to then offer chance to buy something else. I would like my money back, not credit. This company may have new management but its got worse, never had issues before
Reply from Vintage Wholesale Supply
The grade is never as good as they say, the clothes do not sell and even if they did you'd be lucky to break even.
Reply from Vintage Wholesale Supply
I received exceptional support when I ran into a complex shipping issue that was completely outside of their control. Even though the problem was not caused by them, the entire customer service team stepped in with incredible professionalism, efficiency, and dedication to help me resolve it smoothly. Truly outstanding service and brilliant communication throughout. A huge thank you to Leo and the entire support team for their hard work and support!
Reply from Vintage Wholesale Supply
Ordered branded polyester sweatshirt 100 and 100 Nike t-shirt absolutely brilliant condition a star
Reply from Vintage Wholesale Supply
I am working with vintage wholesale supply for two years now and I have always been happy with this supplier. Support is really reactive and helpful (thanks Youna !!)
I will continue to work with you
Reply from Vintage Wholesale Supply
Almost 2 years after, no order sent, and the only thing they can offer is a voucher and a 10 GBP bonus, that is a joke and we cannot recommand this wholesaler
Reply from Vintage Wholesale Supply
Would highly recommend buying from this wholesale.
Has long has you read everything properly and look at the grades you won’t be disappointed.
I had a small issue with delivery and Max was great.
He was quick and sufficient and got everything sorted for me and made sure even when my order came I was happy.
Reply from Vintage Wholesale Supply
I have been shopping with VWS for almost 2 years and never really had any issues other than shipping time, that’s why I’m giving only 4 stars. It happens that the orders are shipped month or even two after expected time frame but fortunately the customer service (especially Max!) is getting better and better so the overall experience is not that bad. The clothes are always neat, there are often more pieces than ordered and the prices are probably the best on the market. All of that is worth waiting a bit more or simply ordering ahead, expecting delays.
Reply from Vintage Wholesale Supply
Much improved wholesaler. Excellent service and the product has met expectations.
Reply from Vintage Wholesale Supply
Reply from Vintage Wholesale Supply
This is my first order, and the quality and styles are fab..!
I read reviews before ordering, emailed and advised that a vast percentage of negative I dismissed.
My questions were answered by Oliver, first rate and I placed an order.
If other sellers find it impossible to wash and/or repair, there's something very wrong.
Vintage is just that, each piece tells a story, and for the age you expect flaws, that's all it is a 'flaw'.
I'll be spending my time waxing the leather and airing, but that's it, they're all amazing in style and design, whether full length or now, it is negligible based on range.
Please ignore the negative reviews for flaws, and place an order, I sincerely feel, if a genuine reseller, you'll have no issues.
Perfect pricing and delivery.
Reply from Vintage Wholesale Supply
I’ve used Vintage Wholesale Supply over the last few months and have spent around £1,000 with them. I went into it completely open-minded, expecting a decent level of quality and service with only minor issues. Instead, I’ve been consistently disappointed, and I honestly feel stupid for giving them multiple chances.
My first order included both A and B grade items. It arrived in poor condition, with the boxes already damaged on arrival. This was nothing like the securely wrapped, palletised shipments shown in their advertising. Over half of the order was damaged beyond being resellable. These were sold as B grade, not “broken” grade, yet many items were unusable.
After nearly two weeks of chasing them by email, I finally received a response. The resolution offered was a very small percentage back, either as store credit or an even smaller cash refund. When I challenged the condition of the order, they hid behind their grading policy, claiming they allow a small percentage of items to be C grade or below to balance out the overall grading. In my experience, this was used as an excuse rather than a genuine explanation, as the amount of damaged and unsellable stock I received was far beyond what anyone would reasonably expect.
Trying to give them the benefit of the doubt, I used some of the credit on another order, thinking the first experience was just bad luck rather than a reflection of the company. Unfortunately, things only got worse.
The items are poorly described, if at all. I bought a bundle of “vintage T-shirts”, but out of around 100 shirts, maybe one could genuinely be considered vintage. Most were modern factory-printed duplicates, and many weren’t even from the brands advertised.
Another order was for a “50-piece French workwear mix”. Out of those 50 items, only around five were actually French. The rest consisted of worn-out UK and US workwear, including old hi-vis jackets and builders’ clothing that bore no resemblance to what was advertised. Several garments also had broken or missing zips, while others had linings that had completely disintegrated or looked burnt.
Overall, this has been a stressful and expensive experience. It’s made me far more cautious about buying from vintage wholesalers in the future. I can accept genuine grading differences and the occasional damaged item, but what I can’t accept is products that don’t match their descriptions, poor packaging, damaged goods, and customer service that takes weeks to respond before offering inadequate compensation.
I’m genuinely disappointed by what I feel has been a dishonest and misleading experience. Based on my experience, the products did not match their descriptions, the grading was inconsistent, and legitimate complaints were dismissed by referring back to policies that seemed to justify issues far beyond a reasonable margin. I won’t be buying from Vintage Wholesale Supply again.
This version is firm, specific, and focuses on your experience rather than making claims you can’t prove, which makes it more credible and less likely to be challenged or removed.
Reply from Vintage Wholesale Supply
Great quality stuff all came as they said they would quick shipping and all definitely recommend
Reply from Vintage Wholesale Supply
Most of the stuff was decent no stains etc, but 3 items had company logos embroidered into them don't know how that got through quality control if there isn't any, these items aren't vintage just unwanted
Reply from Vintage Wholesale Supply
Sensational, I have bought a few boxes now. If the service and products carry in as they have I will buy till i die. From tym ( put a cheeky suprise in my box please )hehe
Reply from Vintage Wholesale Supply
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