Ventanas.es Reviews 

56
TrustScore 4 out of 5

4.2

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Company details

  1. Window Supplier
  2. Door Shop
  3. e-Commerce Service
  4. PVC Windows Supplier
  5. Window Treatment Store

Written by the company

Líder número 1 en ventanas y puertas online, en Ventanas personalizadas y a medida online | ventanas.es podrás configurar de forma completamente personalizadas y a medida todos elementos indispensables para tu hogar: desde ventanas, puertas, persianas enrollables o hasta puertas de garaje. Todo de una forma rápida y sencilla en un par de clics. Con más de 150 años de experiencia en el sector, te ofrecemos productos y un servicio prémium de primera calidad a precios competitivos. Puedes contactar a nuestro equipo de expertos de atención al cliente en horario de lunes a viernes de 8:00 a 18:00 horas. En nuestra tienda online también encontrarás todas las novedades y temas de actualidad relacionados con las ventanas, así como consejos y recomendaciones para crear tu hogar inteligente y ahorrar energía y dinero en tus facturas. ¿Tienes dudas sobre cómo instalar nuestros productos? ¡No te preocupes! En Ventanas personalizadas y a medida online | ventanas.es también contamos con vídeos, imágenes y guías para instalar tus productos paso a paso de forma rápida y sencilla. ¡Crear tu casa completamente personalizada está a solo unos clics!


Contact info

4.2

Great

TrustScore 4 out of 5

56 reviews

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4.2

All reviews

(56)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

We have been waiting around two months…

We have been waiting around two months for our order from Ventanas.es, and the experience has been extremely disappointing.

Throughout the process, we have been given repeated excuses and missed deadlines, with no reliable delivery date provided. Each time we ask for an update, the issue seems to be pushed back onto us as though we are being unreasonable for wanting a clear answer.

They are now saying there are issues with raw materials and have also stated that they are a distributor rather than a window manufacturer, which is something customers should be aware of before ordering.

Based on our experience, we would advise others to think very carefully before using this company if delivery times and clear communication matter to you. After two months, we still do not have a confirmed delivery date, and the constant delays and excuses have made the whole process very frustrating.

2 July 2026
Rated 1 out of 5 stars

Unreliable seller

Maybe recommended with stock models I don’t know but en medida is a big problem. Before paying the estomated delivery time was around 5 weeks, after paying and confirming it’s 8 weeks and now still after 10 weeks no window and nobody knows. I don’t mind waiting but don’t make me order with a very fast delivery time because They know whats going on im sure, they just want your money and you can’t cancel a special made window. Now they are going to respond with there can always be a delay bla bla but they don’t do sh….. better go for Leroy Merlín i have found out because they delivered already,

And now they have as well tried to delete my review and marked it as “fake” I had to send an invoice of the order to trustpilot to verify. This says enough.

8 April 2026
Rated 5 out of 5 stars

Highly recommended

Highly recommended, customer service is efficient, item is excellent

10 June 2026
Ventanas.es logo

Reply from Ventanas.es

Muchas gracias por tu valoración positiva.

Nos complace saber que nuestro proceso de pedido fue ágil y fácil de seguir. Nos esforzamos para que cada compra sea sencilla y satisfactoria para nuestros clientes.

Un cordial saludo,
El equipo de ventanas.es

Rated 5 out of 5 stars

Very good service

Very good service! Nice quality products. The advise was very helpful.

10 March 2026
Unprompted review
Ventanas.es logo

Reply from Ventanas.es

Thank you for your great review!

We are thrilled to hear that you are happy with our customer service and delivery. Providing the best possible support is a priority for us every single day.

Best regards,

Your ventanas.es Team

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