4 months delay, no clients service , no informations, we had to call in germany to finally speak to someone, the window arrived in a pity state and very very low quality... some have intended claim wi... See more
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Everything fantastic from the website where I can choose what we require and the price is displayed accordingly. The delivery was within 4 weeks and came secured on a pallet and off loaded by the dri... See more
Company replied
Their professionalism. Ordering was easy. Update of the order correct. Delivery was from Poland and arrived as scheduled. Unfortunately one of the parts was damaged and we contacted them immediately.... See more
Company replied
Really helpful during the ordering process and responded quickly to all my questions. Delivery was on time and the windows taken to my doorway by two very helpful and nice chaps. The windows are of ex... See more
Company replied
Company details
- Window Supplier
- Door Shop
- e-Commerce Service
- Garage Door Supplier
- PVC Windows Supplier
- Window Treatment Store
About fenetre24.com
Written by the company
fenetre24 est une boutique en ligne allemande de fenêtres, portes-fenêtres, baies vitrées, portes, volets roulants ainsi que d'accessoires tels que des appuis de fenêtre. Grâce à notre configurateur en ligne, vous économisez 35% sur vos menuiseries comparé à un achat en magasin. Nos 150 ans d'expérience, notre rigueur et notre passion participent à vous offrir la meilleure qualité pour votre maison !
Contact info
Kronprinzstr. 8, 70173, Stuttgart, Germany
- +334.78.14.36.46
- info@fenetre24.com
- fenetre24.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent quality and great price for…
Excellent quality and great price for my project
22 August 2026
Reply from fenetre24.com
Hi Graham,
Thank you for your positive review!
We're delighted that the quality and value for money met your expectations for your project.
Best regards,
Your fenetre24 Team
I’ve sent a review to another site as…
I’ve sent a review to another site as requested.
I’ve read a few bad reviews regarding Fenetre24. I cannot comment on those but only the experience I received as a professional building company that has had the misfortune to have dealt with other French/European ‘professional window suppliers’..
To summarise: Hugo was amazing, he throughly checked my order and made some recommendations which we followed.
Sara (Logistics) was less amazing compared to Hugo (Sara gets 4.5 stars compared to Hugo’s 5 stars…sorry Sara but you were still exceptional).
Quality is absolutely top class. I ordered Schucco windows. Huge sizes/not standard.
Order value was just in excess of 30,000€ the same order with a local company for the same product was slightly over 58,000€…!!
I’ve used Fenetre24 before but this time they excelled themselves. Without a doubt I will be ordering with them again.
Exceptional service, exceptional product…not bad delivery (I put the small delivery issue down to the size and access for the windows, I’m sure a standard size delivery would not have caused any issues).
5 stars overall. Well done Fenetre24!!
3 June 2026
Reply from fenetre24.com
Thank you very much for your detailed and positive review!
We are delighted to hear that you were satisfied with both the quality of your windows and the support provided throughout your project. We will be sure to pass on your kind words to Hugo and Sara, who will greatly appreciate your feedback.
Thank you for your continued trust, and we look forward to supporting you again with your future projects.
Kind regards,
Your fenetre24 Team
Fantastic service.
Second order I’ve placed great service and quality highly recommended supplier.
18 May 2026
Reply from fenetre24.com
Thank you for your positive review.
We are delighted to hear that you are happy with your order. Your feedback is really important to us.
Best regards,
Your fenetre24.com Team
Reply from fenetre24.com
Thank you for your positive review.
We are delighted to hear that you are happy with your order. Your feedback is really important to us.
Best regards,
Your fenetre24 Team
Their professionalism perfect.
Their professionalism. Ordering was easy. Update of the order correct. Delivery was from Poland and arrived as scheduled. Unfortunately one of the parts was damaged and we contacted them immediately. Within 24 hours and us sending photo proof, they confirmed that a replacement was en route. So 10 out of 10 and our thanks. Highly recommended company
23 April 2026
Reply from fenetre24.com
Thank you for your great review!
We are delighted to hear that you are satisfied with your overall experience, from ordering to delivery. We also appreciate your understanding regarding the issue encountered and are pleased that it was resolved quickly.
Best regards,
Your fenetre24 Team
Excellent!
It's the second time I've used this company. They provide a good product at an excellent price. Very helpful online information and the communication is excellent. I will use again!
1 April 2026
Reply from fenetre24.com
Thank you for your positive feedback.
We are delighted to hear that you are happy with the quality of our products. This is exactly what we strive for every day.
Best regards,
Your fenetre24 Team
The customer service was great
The customer service was great, the only problem I had was that they had no one to help you bring the items in your house so you had to do it yourself.
6 March 2026
Reply from fenetre24.com
Thank you for your great review!
We are thrilled to hear that you are happy with our customer service. Regarding the delivery, please note that for insurance and safety reasons, our standard service is "curbside delivery" only. We appreciate your feedback as we always strive to improve our customer experience.
Best regards,
Your fenetre24.com Team
A excellent product
A excellent product delivered on time and in good condition. What more can you ask for?
12 November 2025
Windows look a great quality
Windows look a great quality. Not put them in as yet. Very good responses from the office when waiting for delivery. However had to wait 4 months rather than the quoted approximate time of 6 weeks.
2 February 2026
4 months delay
4 months delay, no clients service , no informations, we had to call in germany to finally speak to someone, the window arrived in a pity state and very very low quality... some have intended claim with police here in france as they were never delivered, this is a german brand so they can do what they want with-out any legal pursuit. we dont recomend this firm at all.
21 January 2026
Unprompted review
Easy online process
Excellent web site configuration tool. Good communications.
Carefully packed and delivered.
10 December 2025
Great windows, brilliant communication. Faultless
Really helpful during the ordering process and responded quickly to all my questions. Delivery was on time and the windows taken to my doorway by two very helpful and nice chaps. The windows are of excellent quality and fitting them is very easy. They are solid and the neighbours are almost as impressed as I am. The pricing is very good and I am very pleased with Fenetre24 and their communication from start to finish. Brilliant
1 August 2025
Unprompted review
Reply from fenetre24.com
Thanks a lot for your lovely review.
It helps us getting better.
Best regards
TEAM fenetre24.com
Everything fantastic from the website…
Everything fantastic from the website where I can choose what we require and the price is displayed accordingly. The delivery was within 4 weeks and came secured on a pallet and off loaded by the drivers pallet truck. The quality is outstanding.
Any communication I made by telephone was answered straight away. We are now going to order the next batch for our renovation in Montcuq , France
13 June 2025
Reply from fenetre24.com
Thank you for your kind words. We appreciate your feedback. Best regards - TEAM Fenetre24.com
Excellent product quality
Excellent product quality, fantastic delivery service! The men who delivered my products were very friendly and helpful.
21 April 2025
Reply from fenetre24.com
Merci beaucoup pour votre évaluation et votre recommandation ! Nous sommes heureux que vous ayez fait une bonne expérience avec notre processus de commande, la livraison et la qualité. Cordialement, L'équipe fenetre24.com
Reply from fenetre24.com
Bonjour et merci pour votre avis positif! Nous sommes ravis de savoir que vous êtes contents de votre commande. À bientôt sur fenetre24.com!
Amazing help from Sara Hanafi regarding…
Amazing help from Sara Hanafi regarding a difficult delivery schedule. Top service.
1 November 2024
Reply from fenetre24.com
Nous vous remercions chaleureusement pour votre évaluation élogieuse ! C’est un véritable plaisir de savoir que notre équipe a pu répondre à vos besoins avec bienveillance et efficacité. Votre recommandation nous inspire à continuer d’offrir un service client de qualité supérieure. Nous restons toujours à votre disposition pour toute éventuelle assistance. Bien cordialement, L'équipe fenetre24.com
Reply from fenetre24.com
Hi Pamela, thank you for your feedback. We hope you will enjoy your order. See you soon on fenetre24.com !
Reply from fenetre24.com
Hello and thank you for your positive feedback. We are delighted to read that you are satisfied with your order. See you soon on fenetre24.com!
un Écossais dans la Manche France
From the simplicity of creating a custom size order , of triple glazed , windows - from fabrication to delivery was Rapid , well organised & excellent communications in the period between order & fabrication.
Much Recommended , for value , ease of use, communication & delivery.
16 April 2024
Reply from fenetre24.com
Hi Andy, thank you very much for your positive feedback. We are delighted to hear that you are happy with your order. We hope to see you again on fenetre24.com!
Very happy with the windows
Very happy with the windows, very good value, this is the 4th order I’ve made, was well informed of the progress of manufacture and delivery.
Excellent communication and help from consultants.
Have recommended 🤩
23 April 2024
Unprompted review
Reply from fenetre24.com
Bonjour Paula et thank you so much for your positive review! We are delighted to hear that you are happy with your order and our services. À bientôt sur fenetre24.com !
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