VEVOR Reviews 

Hello, I have purchased and paid for VEVOR ev charger which was delivered 21.6.2026 and it stopped working after 2 weeks 4.6.2026 and 5 times of use. I sent the seller support 4.6.2026 email about the issue of defective product, and the seller is not responding to my emails, only ai bot is saying that they (human) will contact me with further action which they didn’t since, I opened a ticket for that on their VEVOR app 10.6.2026. and they just closed the ticket 13.6.2026. without contacting or resolving anything. I have all evidence of them ignoring me, this issue and also proof that charger is not working, only booting display interface and that’s it. On their website states that product can be returned and refunded within 30 days of purchase, and have warranty, but they don’t respect any of that. DO NOT BUY FROM VEVOR, THEY ARE SCAMMERS! I hope they won’t scam more people. Good luck

UN INCUBO, (leggete fino alla fine) il mio errore enorme è stato non leggere le recensioni prima di acquistare. Ho acquistato il 29 aprile 2 prodotti della vevor, fidandomi, ma è stato un errore madornale. La merce è rimasta in giacenza presso la GLS fino al 20 maggio per mancanza di indicazioni finali da parte della vevor. Assurdo, il servizio assistenza sembra incompetente. Si capisce che chi risponde non ha nessun interesse a risolvere il problema. Le risposte spesso erano automatiche.
Il bello che mi hanno anche mandato delle foto dove loro dicevano di avere dato tutte le indicazioni finali, ma non era così, anche dalle foto era palese. boh. Ho pensato anche di essere stato truffato. L'unica nota positiva è che almeno sono stato rimborsato completamente, ma avrei preferito ricevere la merce. Non so come fanno a restare ancora aperti se fanno con così con tante persone, leggendo le recensioni, non capisco perché non risolvono un problema così banale. Purtroppo non acquisterò MAI più presso la vevor.

A NIGHTMARE (read to the end) My huge mistake was not reading the reviews before purchasing. I purchased two Vevor products on April 29th, trusting them, but it was a huge mistake. The merchandise remained in storage at GLS until May 20th due to the lack of final instructions from Vevor. Absurd, the customer service seems incompetent. It's clear that those who respond have no interest in solving the problem. The replies were often automatic.
The good thing is that they even sent me photos where they claimed to have provided all the final instructions, but that wasn't the case, it was obvious even from the photos. Who knows. I even thought I'd been scammed. The only positive note is that at least I received a full refund, but I would have preferred to receive the merchandise. I don't know how they're still open if they deal with so many people. Reading the reviews, I don't understand why they don't resolve such a trivial issue. Unfortunately, I will NEVER buy from Vevor again.

The product arrived well packaged and exactly as described.
Shipping was fast and the quality/price ratio is very good.

I tested the product and it works correctly.
Overall, I am satisfied with the purchase and with the service provided by Vevor.

I don't know if they have any real persons for customer contacts or using just robot. Anyway, incompetent responses.

First Pump the motor failed so I bought a second one and upgraded to the 500 Watt, the second one the motor wouldn’t turn off due to a faulty level switch the third one water leaked into the motor housing at electrical, causing my GFI to pop. I am on my fourth one now and customer service told me that maybe I should have a professional come out to take a look so needless to say there won’t be a fifth one I will be using another manufacturer

I ordered a 90W 80 mm CO₂ laser tube (T-90) from Vevor via Amazon in September. The shipping box and labels all showed the correct 90W T-90 model, but when I opened it during a maintenance window at the end of October, the tube inside was actually a 60W 55 mm model. My mounts and power requirements are for an 80 mm 90W tube, so the 60W tube is useless for my setup.

I opened a ticket with Vevor, sent all the photos they requested (labels, box, tube, etc.), and they acknowledged they could not “repair” the problem. They initially offered what sounded like a good solution: they would send me a new product from their brand with similar function and price, and I would not have to return the wrong tube.

I selected the only comparable product they sell, the 100W tube, and provided the ASIN. At that point, they changed the terms and said the replacement could only be an item within $50 of the original price. Since there is no other suitable tube within that range, their own offer became impossible to use. When I asked for a refund, they refused and told me to contact Amazon. Amazon, however, will not process a refund because the normal return window has expired.

In other words: I paid around $289 for a 90W tube, received a cheaper 60W tube in a mis-labeled box, and Vevor offered no workable remedy. They would not send the correct product, would not authorize an exception return through Amazon, and would not accept a reasonable proposal to pay the difference for the 100W tube.

As a small business owner, I rely on accurate parts and honest support. In this case the error was clearly on Vevor’s side (wrong tube in the right box), but they pushed me into a dead end between their own internal rules and Amazon’s policies. I will not be buying from Vevor again and would advise others to be very cautious, especially with higher-value technical items.

I have bought a dog pushchair a year ago and since I wanted something strong I bought the biggest one ( up to 30 kg) although I have a small dog (3kg) . I used it almost 3 times a week and the 2 back wheels are all consumed. Although a pushchair should not be ruined in a year but I have contacted support to buy wheels , but they DO NOT SELL the parts! So I should threw away this Pushchair and buy a new one! I bought it 130 euro.

Elegante e pratico.

The customer service attention received by Vevor was super professional and beyond excellency.

Nice built and delivery

Its really pool quality product. I bought a machine from them, every day there is problems. Now its overheating and shuts down every 5 minuts. The customservice is Even worse, they keep writing the same stuff and are no help. If you want quality dont buy from them.

They've lost my order or never shipped it, the support was of no help as they only told me to wait till the deadline each time.
It was really really really crucial to get the order in time - I've ordered a motorcycle shelter to leave my bike for winter storage before flying out of the country for couple of months.
Long story short - they just kept me feeding with 'wait till deadline’ for two weeks and one day before my departure I had to urgently find a place to store the bike and pay a lot of money for it, thanks, Vevor.
PS They did a refund.

Ho comprato una saldatrice MIG da 250A, ricevuta il 9 settembre... l'ho usata per circa 8 ore e ha smesso di funzionare. Da allora sto scrivendo a Vevor, che continua a rimandare e a fare ritardi! Non hanno supporto in Italia! Sempre un operatore cinese. Per quanto riguarda la politica del "nessun problema entro 30 giorni dalla consegna per la sostituzione o il rimborso", dimenticatela facilmente! Spero di ottenere la sostituzione della saldatrice, ma penso sia meglio chiedere un rimborso e acquistare una saldatrice da un'azienda che offra un vero supporto in caso di problemi. Non raccomando assolutamente di acquistare da questa azienda qualsiasi cosa che contenga componenti elettronici, poiché rimarrete davvero insoddisfatti in caso di problemi.Oggi ho ricevuto un messaggio in cui mi dicono che ho usato la saldatrice per il ferro! E non per saldare il legno, quindi hanno interrotto la conversazione! Vorrei proprio sapere come si può saldare il LEGNO? È chiaro che al servizio clienti ci sono persone che non conoscono i loro prodotti e per cosa possono essere utilizzati. Una saldatrice è chiaramente per i metalli e non per il legno, che scherzo 🤣
Oggi ho ricevuto un'altra email, in cui mi è stato detto che il tecnico ha commesso un errore e pensava che stessi saldando il legno... Ancora una volta ho dovuto spiegare che il legno non può essere saldato e spiegare il perché! Non hanno nemmeno tecnici qualificati che conoscano il prodotto che vendono, e per di più i cosiddetti tecnici non sono formati, quindi come possono distinguere il bianco dal nero quando si tratta di problemi e della loro risoluzione?Questa sera un altro aggiornamento: mi hanno scritto di aprire il coperchio e controllare se qualcosa è rotto all'interno! Quindi adesso il cliente deve anche essere la persona che controlla eventuali danni e li segnala a qualcuno di Vevor... e probabilmente deve anche cambiare le parti? Non è possibile.
Oggi, 25 settembre, ho ricevuto un messaggio in cui mi comunicavano che mi avrebbero rimborsato 78 euro! Ho pagato 256 euro, il prodotto ha funzionato solo per 8 ore e l'ho avuto in mio possesso per 7 giorni! Questi sono dei gangster, non comprate nulla da VEVOR!

I have bought a mig welder 250A received on sept.9...have used the welder about for 8 hours and stopped working ....since then I am writing with Vevor who delays al the time ! They do not have support in Italy! Always Chinese operator. About the no hassle withing 30 days after delivering for replacing or refunding, you can forget that easily ! I hope to have the welder replaced but I think it is better to ask for a refund and buy a welder at a company who gives real support in case of problems .I do not recommend to buy at this company anything that has electronics as you will be really dissatisfied in case of problems .

Today I received a message that I have used the welder for iron ! And nor for welding wood and so they quit the conversation! I would like to find out how you can weld WOOD? It is clear that at the help desk they have people who do not know they're products and what can be done with the product , what they are used for.
A welding machine is clearly for metals and not for wood what a joke 🤣
Today indeed a next mail, telling me that the technician made a mistake and was thinking I was welding wood....again I had to explain that wood cannot be welded and why! They do not have even qualified technicians who know the product they sell and more over the so called technicians are not schooled,so
how can they tell black from white when it comes to problems and solving problems?
This evening a next update : they wrote me to open the cover and control if something is broken inside! So now the client has to be also the person who has to check for damage and report this to a person at vevor ....and probably has to change also parts? This cannot be possible.
Today September 25 I received a message that they would want to make a refund for 78 euros! I have paid 256 euros , the product was functional only for 8 hours , 7 days in my possession! Again these are gangsters do not buy anything at VEVOR!

Disgusting company, they shipped a faulty refrigerator that did not cool down ruining my holiday.

Just perfect

Package was broken on one side and patched with some tape. Because pf the damage to the cardboard of the package, two plastic pieces where scratched.
Instructions to assemble are definitively not useful and it took me few hours to understand how it had to be assembled.
Had to buy some extra washers because they were not enough.
The plastic pieces should be replaced with aluminium ones

Good and fast delivery. One star minus because of the not working invoice process. You could request it only but it never appears. Every time you have to contact the support for the invoice. This takes time, which can be saved. And the second star minus, nearly all voucher codes are not valid for business customers, even if the price for the business customer is worser than the voucher price.