So far so good! I will update once my order is received, but they wanted the least for metal shelves and with free shipping. I am hopeful for a good delivery 🤞🏽More descriptive photos or product sum... See more
Company replied
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So far so good! I will update once my order is received, but they wanted the least for metal shelves and with free shipping. I am hopeful for a good delivery 🤞🏽More descriptive photos or product sum... See more
Company replied
This is my first time purchasing on online from bricobravo.i wish i could get best service.
Company replied
Not only did I order furniture from BricoBravo for 89,00 € but also spent another 6/7 € for Safe Help ( faster assistance according to them) so now they own me over 90€. I bought it on December 18 ,... See more
Company replied
The order was easy and our item arrived before the delivery date. Unfortunately our item was broken. I found contacting the customer service team easy and straightforward. They offered me a solutio... See more
Company replied
Written by the company
BricoBravo è il marketplace di riferimento per tutti gli amanti della casa e del fai da te. Offriamo una vasta gamma di prodotti e servizi che rendono l'esperienza d'acquisto unica e senza pari.
BricoBravo non è solo un marketplace online; è una community dedicata a chi ama trasformare la propria casa in un luogo unico e personalizzato. Con un servizio clienti sempre pronto ad assistervi e un catalogo in continua espansione, siamo il vostro partner ideale nel mondo del fai da te. 💪🏡
Italy

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This is my first time purchasing on online from bricobravo.i wish i could get best service.
Reply from BricoBravo.com
Reply from BricoBravo.com
They responded my messages in a rightful manners. Hopefully I have my order in good condition and it works.
Reply from BricoBravo.com
Reply from BricoBravo.com
Very very brilliant service and low price. Good quality
Reply from BricoBravo.com
I like the furnitures here they are durable
Reply from BricoBravo.com
So far so good! I will update once my order is received, but they wanted the least for metal shelves and with free shipping. I am hopeful for a good delivery 🤞🏽More descriptive photos or product summary would have been preferred (such as if the shelving unit can be split into two smaller shelves like most of this type), but if they deliver a good product in good condition, I want lower my rating. Room for growth and there is potential. I am giving you all a shot 🤞🏽🤞🏽
Reply from BricoBravo.com
La merce è arrivata come da ordine , tempi di consegna lunghi, se no si ha fretta va bene !
Reply from BricoBravo.com
Very nice and comfortable.and practical for transport.
Reply from BricoBravo.com
The delivery was excellent and when we thought there was a problem they immediately responded and were in touch with us until it was sorted out . Appreciate that very much. The product is good and as described on the net .
Reply from BricoBravo.com
Not only did I order furniture from BricoBravo for 89,00 € but also spent another 6/7 € for Safe Help ( faster assistance according to them) so now they own me over 90€. I bought it on December 18 , was supposed to arrive on 24/12 instead arrived 6/01 when I refused it and sent back but after 3 days it was delivered again! It’s now 26/01 and I’m still waiting for my refund. Seriously?? What a joke.
I also opened a complaint with my bank Revolut and they have been extremely efficient but I have still to get a positive response and no refund from Bravo Brico!
Reply from BricoBravo.com
I didn't receive my order, always give me that message failure to deliver because no one answer the phone, and actually my phone always working, this is a fraud when I asked for a refund, no response , very bad experience very bad website
Reply from BricoBravo.com
Reply from BricoBravo.com
My order was promised by December 29. Not here yet socancel it please!!
Reply from BricoBravo.com
Terrible delivery service, the parcel left Germany on the first day it was supposed to be delivered in Italy. Needless to say, the parcel arrived too late - customer service kept on telling me to wait 3 working days, day after day - sounded like a joke. After further delays, they offered me a €5 refund - what a joke! When it arrived, THE TOY HAD NO BOX AT ALL!?! Incredible, really, and what a let down for the kid! So once we opened the cardboard box, there you had the little pieces to assemble! I would not recommend, especially during holidays.
Reply from BricoBravo.com
BricoBravo veramente efficiente risolto il problema immediatamente. Ordine n. BB920205329
Reply from BricoBravo.com
Carpot PIRCHER (BZ) ma di provenienza CHINA .spero sia quel che dice ???
Complimenti al trasportatore
Reply from BricoBravo.com
For the price I would say it is still ok. Some of the finishing could be better and you see many more holes and screws the pictures show.
Some parts could have been produced mirrored so you wouldn't see the holes where to insert the fixing parts.
Also some parts seemed like not finished. The surface was rough and part some mm to big.
So in the end I needed extra time to fill the holes smoothen the surface.
Though not have found a solution for the extra screws you can see.
Reply from BricoBravo.com
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