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Vorgebirge Reviews 

45
•
TrustScore 2 out of 5

1.9

e-Commerce Service
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Company details

  1. e-Commerce Service
  2. Clothing Store
  3. e-Commerce Solution Provider

Contact info

1.9

Poor

TrustScore 2 out of 5

45 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 1 week

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1.9

All reviews

(45)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

This is not a powerful device

This is not a powerful device

21 October 2025
Unprompted review
Vorgebirge logo

Reply from Vorgebirge

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@vorgebirge.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

I'm totally disappointed with this…

I'm totally disappointed with this company and their customer service. Never again! Half of my orders were missing, and the customer service asks me what I want from them every time I email them.

9 August 2025
Unprompted review
Vorgebirge logo

Reply from Vorgebirge

Sehr geehrter Kunde, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen.
Wir bedauern zutiefst, dass Ihre letzte Erfahrung nicht Ihren Erwartungen entsprochen hat, und verstehen Ihre Gefühle voll und ganz. Wir versichern Ihnen, dass wir Ihr Anliegen priorisieren und so schnell wie möglich lösen werden. Sollte Ihr Artikel fehlen, wenden Sie sich bitte an unseren Kundendienst. Wir übernehmen die Verantwortung für jedes Produkt. Bitte senden Sie Ihre Daten an unsere Kundenservice-E-Mail-Adresse service@vorgebirge.com. Unser engagiertes Kundenservice-Team wird Ihnen innerhalb von 24 Stunden die bestmögliche Lösung anbieten. Bitte geben Sie uns die Chance, das Problem zu beheben. Vielen Dank.

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