Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been talking with Ammy, who was incredibly kind and helpful throughout the entire Australian visa application process. She answered all of my questions and made everything much easier. Without a... See more
Company replied
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible fo... See more
Company replied
Due to the time difference it’s been adventurous connecting. However, once I did things went amazingly. I can’t remember the woman I spoke with originally and I feel bad for it because she was on poin... See more
Company replied
Company details
- #1 of 2 best companies in Immigration and Naturalization Service
- #1 of 1 best companies in Immigration Attorney
- #3 of 3 best companies in Legal Services
- #1 of 1 best companies in Visa Consultant
Written by the company
The visa application process for Australia is challenging for many future immigrants as they must follow and comply with various and specific requirements, point assessments, rules, and regulations. This is where UIS Australia steps in, providing our clients with our expertise and experience of the Australian Immigration process while staying focused on the final goal – successfully completing their Australian immigration process.
Contact info
91 King William Street, SA 5000, Adelaide, Australia
- +61-8-715-01857
- support@uisaustralia.com
- uisaustralia.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay away
Stay away. Scam. They're fees are not transparent and you'll lose your money
16 July 2026
Unprompted review
Reply from UIS Australia
Hi Beniamin,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were dissatisfied with your experience.
UIS Australia is a private immigration consultancy providing structured consultation services tailored to individual circumstances. We are committed to ensuring that our services, consultation process, and associated fees are communicated clearly before a client decides whether to proceed.
At this stage, we have been unable to identify your details from the information available in your review. We would welcome the opportunity to understand your concerns and review the matter further. Please contact our team directly with your details so that we can investigate your experience.
Kind regards,
UIS Australia
Olivia Woods and all the team at UIS…
Olivia Woods and all the team at UIS Australia made the Visa application process very easy and straightforward. I will definitely be recommending them to other people looking to travel to Australia.
20 July 2026
Unprompted review
Reply from UIS Australia
Hi Sean,
Thank you for your feedback! We’re glad to hear that our team made your visa application process easy and straightforward. We truly appreciate your recommendation and are delighted that you had such a positive experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Thanks to Ross Davies
Thanks to Ross Davies, I got helpful information concerning migration to Australia
12 July 2026
Unprompted review
Reply from UIS Australia
Hi Joy,
Thank you for your feedback! We’re glad to hear that the representative provided helpful information and guidance regarding your migration plans to Australia.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Quick approval time and helpful staff
Quick approval time and helpful staff
13 July 2026
Unprompted review
Reply from UIS Australia
Hi Grace,
Thank you for your feedback! We’re glad to hear that you experienced a quick approval process and found our team helpful throughout.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Reply from UIS Australia
Hi Onyi,
Thank you for your feedback! We’re glad to hear that you had a great customer service experience with our team.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Spam callers
I haven't even used their services yet and they have spam called me in a span of minutes on a random day, phonecalls coming from Italy and France in a span of minutes with different numbers? That's a big red flag in itself! No thank you!! There's no way to get them to loose your number I had registered thinking I would just get an email with information and ended up with spam calls.
8 July 2026
Unprompted review
Reply from UIS Australia
Hi Paula,
Thank you for taking the time to share your feedback.
We understand your concerns regarding the communications you received.
UIS Australia may contact individuals who have submitted an enquiry or requested information regarding immigration options, with the aim of providing guidance and answering any questions they may have. We take concerns regarding communication preferences and contact methods seriously.
However, based on the information provided, we are unable to identify the phone numbers referenced in your review as numbers associated with UIS Australia.
If you would like us to review your experience further, please contact our team directly with your details so we can look into this appropriately.
Kind regards,
UIS Australia
Reply from UIS Australia
Hi Federico,
Thank you for your feedback! We’re glad to hear that you had a positive conversation and found the experience helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
My next steps
This is a new step for myself so I was a bit nervous at first, but Tasha made my nerve go away in seconds. Very understanding and easy to communicate with. Tasha has given me a list of things I will need to do to make my dream, my next path easier and for that I'm very grateful and will be looking forward to completing my next steps. All thanks to Tasha!!
I highly recommend for anyone second guessing their choices. The service was brilliant, and staff (tasha) are very friendly!!
6 July 2026
Reply from UIS Australia
Hi,
Thank you for your feedback! We’re glad to hear that the representative was understanding, friendly, and helped make the process feel easier by providing clear guidance for your next steps. We appreciate your kind words and are happy to have been part of your journey.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
My agent was great made my process…
My agent was great made my process extremely smooth and was always helpful and polite!
24 April 2026
Unprompted review
Reply from UIS Australia
Hi Dylan,
Thank you for your feedback! We’re glad to hear that the representative made your process smooth and provided helpful and polite support throughout.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
What can be carried over to Australia
Great infomationon credentials and training that can be carried over as well as knowledge about where best to go and live
1 July 2026
Reply from UIS Australia
Hi Reed,
Thank you for your feedback! We’re glad to hear that the representative provided helpful information about transferring your credentials and training, as well as guidance on the best places to live in Australia.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
I've been talking with Ammy
I've been talking with Ammy, who was incredibly kind and helpful throughout the entire Australian visa application process. She answered all of my questions and made everything much easier. Without a doubt, it was excellent service.
5 July 2026
Reply from UIS Australia
Hi Julia,
Thank you for your feedback! We’re glad to hear that the representative was kind, helpful, and able to answer all of your questions, making the visa application process easier for you.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
I've been attended by cristo and he was…
I've been attended by cristo and he was a good worker and he explained us perfectly everything
5 July 2026
Reply from UIS Australia
Hi Campianu,
Thank you for your feedback! We’re glad to hear that the representative explained everything clearly and provided you with a positive experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Oliver Foster was very clear in his…
Oliver Foster was very clear in his explanations and patient to answer all my questions. Thank you.
2 July 2026
Reply from UIS Australia
Hi Stephen,
Thank you for your feedback! We’re glad to hear that the representative provided clear explanations and patiently answered all of your questions.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Good information and great advice
The staff member Kayla helped me clarify a lot of things regarding my issue and made me aware about potential future
2 July 2026
Reply from UIS Australia
Hi Karthikeyan,
Thank you for your feedback! We’re glad to hear that the representative was able to provide helpful advice, clarify your questions, and give you a better understanding of your options.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Thank you so much for your detailed…
Thank you so much for your detailed explanation and support.
2 July 2026
Reply from UIS Australia
Hi Elliot,
Thank you for your feedback! We’re glad to hear that the representative was able to provide detailed explanations and supportive assistance throughout your enquiry.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Dean was very helpful and lovely to…
Dean was very helpful and lovely to speak to. He made sense of all my questions and sold the Australian lifestyle to me. He was very polite and understanding had a great chat on the phone.
2 July 2026
Reply from UIS Australia
Hi Kian,
Thank you for your feedback! We’re glad to hear that the representative was helpful, understanding, and able to answer all of your questions clearly. It’s great to know you had such a positive conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Amazing experience
Amazing experience. I got guided through the whole process and they made everything look so easy. It is definitely worth spending your money on.
26 June 2026
Unprompted review
Reply from UIS Australia
Hi Simon,
Thank you for your feedback! We’re glad to hear that you felt well guided throughout the process and that everything was made clear and easy to follow.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Reply from UIS Australia
Hi Mohammed,
Thank you for your feedback! We’re glad to hear that the representative was able to provide detailed and helpful information.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
Relentlessly pushy
I went off the idea of using this company because of their absolutely relentless marketing strategy. I was taken aback by the extremely pushy sales tactics used by the employee I spoke to on the phone. He attempted to rush me into progressing and making the payment of £379 almost immediately. I have also been receiving non-stop emails and phone calls from different Australian numbers multiple times a day.
On top of this, you can do this process yourself for a fraction of the cost this company are charging. I absolutely would not recommend using them.
1 July 2026
Reply from UIS Australia
Hi,
Thank you for taking the time to share your feedback.
We are sorry to hear that you are dissatisfied with your experience.
UIS Australia provides structured immigration-related consulting services designed to assess individual circumstances and outline potential visa pathways based on the information discussed during the consultation. Clients are free to decide at any stage whether they wish to proceed.
We take all feedback seriously. However, we do not recognise the characterisation of our communication or consultation process as described in your review.
If you would like us to review your experience further, you are welcome to contact our team directly so we can assist you appropriately.
Kind regards,
UIS Australia
First working visa
The people we talked to especially Olivia were very helpful and explained all the steps.
1 July 2026
Unprompted review
Reply from UIS Australia
Hi Sue,
Thank you for your feedback! We’re glad to hear that the representative was very helpful and clearly explained all the steps involved in the process.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com.
Best regards,
UIS Australia
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