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Breytenbachs Immigration Consultants Reviews 

1,976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the dedication and professionalism of the entire team. Customers frequently share that the knowledgeable staff provides exceptional support, guiding them step by step and making complex visa and citizenship applications feel completely seamless and manageable from start to finish. Many people highlight the prompt communication, thorough documentation checks, and detailed explanations received throughout their entire immigration journey, ensuring total peace of mind and confidence. Some reviewers were not happy with communication delays, noting instances of slow email responses or long waiting periods when trying to reach out for additional updates and assistance regarding their active cases.

What people talk about most

Service

Consumers find service to be positive, highlighting world-class support and exceptional attention to detail... See more

Staff

Customers had positive experiences with staff, frequently highlighting their outstanding professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that team members are... See more

User experience

Users describe positive interactions with user experience, noting that everything goes smoothly and without... See more

Response time

Reviewers mention positive feedback about response time, highlighting that customers consistently receive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dirk and Danica made our visa application such a smooth process. It feels quite overwhelming with everything required but they were always available and happy to guide us through each and every step.... See more

Company replied

Rated 5 out of 5 stars

At first I thought they were being too strict when it came to arranging my files and getting the right documents. But all along they just needed to ensure nothing goes wrong and I’ve gotten my decisio... See more

Company replied

Rated 5 out of 5 stars

Breytenbachs are an OUTSTANDING company! Their service was EXCELLENT on all fronts. Their attention to detail was second-to-none, and their genuine care for my case was refreshing and evident. They we... See more

Company replied

Rated 5 out of 5 stars

Breytenbachs were absolutely fantastic from start to finish. A special thanks to Laya who made us feel at ease from the initial phone call, we had so many questions and she answered them all and took... See more

Company replied


Company details

  1. Immigration and Naturalization Service
  2. also in
  3. Immigration Attorney
  4. Visa and Passport Office
  5. Visa Consultant

Written by the company

Breytenbachs Immigration Consultants is the trusted name in UK Immigration. They specialise in UK Immigration matters, including UK Visa Appeals and Reviews. They can assist you with all UK Visa applications, UK permits, Indefinite Leave to Remain and British Citizenship applications. Their expertise and experience provide invaluable guidance and assistance to individuals navigating the complex UK immigration system. What sets Breytenbachs apart is their OISC registration at Level 3, which signifies the highest level of accreditation in the UK immigration sector. This recognition demonstrates their commitment to professionalism, adherence to ethical standards, and up-to-date knowledge of the ever-changing immigration laws and regulations. By choosing Breytenbachs for your UK immigration matter, you can be assured of receiving expert advice and regulated assistance. The team at Breytenbachs is dedicated to understanding each client’s unique circumstances, tailoring their services to meet individual needs. With Breytenbachs by your side, you can navigate the often-daunting immigration journey with confidence. Their deep knowledge of UK immigration matters and their commitment to delivering exceptional service will help you achieve your immigration goals. For professional, regulated assistance from highly qualified immigration consultants, Breytenbachs Immigration Consultants is the trusted choice for all your UK immigration needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,976)

356 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A second big thank you to Breytenbachs

A second big thank you to the team at Breytenbachs (Monique and Laya, I'm talking about you!) for guiding us towards securing British citizenship for our son, after already helping us with two rounds of visas. The processes are never easy, and always admin heavy, but Breytenbachs was there every step of the way with experienced advice, clear and calm assistance, and a healthy dose of South African friendliness. Highly recommended.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Laya and Monique were exceptional with their service, attention to detail and consistent approach to getting us through our immigration. A wealth of knowledge, patience and a nudge along the way got us to the finish line. We are so grateful for everything they have done. Thank you so much from the van Tonder clan.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant guidance

Brilliant guidance and service through the immigration process. Monique and Laya were quick, professional and on top of their game at all times. With their knowledge and expertise, we got through the daunting process of immigration smoothly. They were so helpful and generous with their assistance. Now I’m on the other side with my visa being approved. Much to celebrate. Thank you Breytenbachs, Laya and Monique.

1 July 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you for your wonderful review! We’re delighted everything went smoothly. We wish you all the best for the future!

Rated 5 out of 5 stars

Highly recommended

Second time using them for our UK visas and we got long term. Very efficient and professional services. Thank you Dirk & Danica. Always good working with you.

29 October 2026
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Reply from Breytenbachs Immigration Consultants

Thank you so much for taking the time to review our service and thank you for choosing us again!

Rated 5 out of 5 stars

Excellent faultless VISA service

Excellent faultless ancestral and spousal visa service and support from Laya and Samantha in the UK for the past 5 years. We couldn’t have done it all without them. Worth the support in every way.

29 October 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you for your wonderful feedback! We’re delighted Laya and Samantha could assist you. We truly appreciate your continued trust and support!

Rated 5 out of 5 stars

BIC were incredibly helpful in advising…

BIC were incredibly helpful in advising and supporting with my immigration process. This is the second time I’ve relied upon BIC’s guidance from an initial consultation, given the complexities associated with my visa circumstances, and I’ve received invaluable guidance towards making the right decision and later support with completing the visa application. The assurance, insight and support was greatly appreciated and I would highly recommend their services!

30 October 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you for your continued trust in BIC! We truly appreciate your kind words and are delighted to have supported you once again. Wishing you all the best!

Rated 5 out of 5 stars

Breytenbachs highly recommend

I had a very positive experience with Breytenbachs who assisted me with my settled status application. They were professional, knowledgeable and always quick to respond whenever I needed assistance. The process was explained clearly and I felt supported throughout. Overall I am extremely happy with the service and would not hesitate to recommend them to others.

30 October 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you for your lovely feedback! We are delighted you had such a positive experience with our team. Your recommendation means a lot to us!

Rated 5 out of 5 stars

I was having trouble getting visitor…

I was having trouble getting visitor visa to see my husband in the UK but got refused twice when I went to Breyhtenbachs. I had no confidence I would get it and almost gave up but breyhtenbachs gave me the confidence to try again and with their help I got my visa and the service I received from start to finish was incredible and they were always at hand when I had questions or concerns. I recommend them 100%

22 October 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you for your lovely review! We are delighted we could help make your visa dream a reality.

Rated 5 out of 5 stars

An Outstanding Experience - Highly recommended!

An Outstanding Experience – Highly Recommended!

I would like to express my sincere gratitude to the wonderful team at Breytenbachs Immigration Consultants (BIC) for their exceptional service and support throughout my application process.
I was impressed by their professionalism, expertise, attention to detail and genuinely caring approach.
I am absolutely delighted with the successful outcome and I would recommend their services to anyone seeking professional, reliable and supportive assistance.

29 October 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you, Larisa, for your lovely review! Your kind words mean a great deal to us, and we truly appreciate your recommendation. We wish you all the very best for the future!

Rated 5 out of 5 stars

Absolutley outstanding service!

Absolutley outstanding service! A massive thank you

28 October 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you so much for your kind words. We wish you all the best for the future.

Rated 5 out of 5 stars

Pure Competence

There's a geniune sense of care. Generally matters of immigration applications tend to be less friendly ,However at Breytenbachs I experienced a warm, friendly engage followed by first rate expertise.
Done really well for me from the start ,is the consultation and clarity of the process.
During the review and requirements submission at times one may feel it difficult to achieve,with each detail of the application scrutinized for honest correction ,legitimacy and improvement. I recommend applicants follow the guide to the letter, not matter how taxing work concurrently with your consultants to allow for the best possible outcome and experience the application success I did. I can't recommend Breytenbachs Tygervalley Waterfront- South Africa enough!

23 October 2026
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Reply from Breytenbachs Immigration Consultants

Thank you so much for your wonderful and thoughtful review! Your kind words mean a great deal to our team. Congratulations on your successful application, and we wish you all the very best for the future!

Rated 5 out of 5 stars

Debbie is excellent- understand…

Debbie is excellent- understand ing/execution and all service levels

26 October 2026
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Reply from Breytenbachs Immigration Consultants

Thank you for your kind review. We appreciate you taking the time to give us feedback.

Rated 5 out of 5 stars

Breytenbachs is Amazing

Amazing assistance from the team at Brytenbachs.
Their knowledge on immigration in the UK is at a top level. And i will recommend them to anyone who needs assistance with applications.

23 October 2026
Unprompted review
Breytenbachs Immigration Consultants logo

Reply from Breytenbachs Immigration Consultants

Thank you for your wonderful feedback and recommendation! We’re delighted our team could assist you and provide the guidance you needed. We truly appreciate your support!

Rated 5 out of 5 stars

Can’t recommend highly enough

Recommended by a friend when needing to apply for a spousal visa for SA to UK - it can’t have been a better recommendation. Great communication, thorough in what they do; thank you Dirk and Danica for your help!

14 October 2026
Unprompted review
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Reply from Breytenbachs Immigration Consultants

Thank you for your kind words and recommendation! We’re delighted we could assist you with your spousal visa application. We wish you all the best for the exciting journey ahead!

Rated 5 out of 5 stars

Debbie Smuts was incredible!!

Debbie Smuts was amazing, her brilliance got me the passport i so badly needed!! Excellent service from her, good communication and support all the way through, competent and reassuring at all times! Thanks so much, made the process a breeze!!

23 October 2026
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Reply from Breytenbachs Immigration Consultants

Thank you for your wonderful feedback! We’re delighted Debbie could make the process smooth and reassuring. We’ll be sure to pass on your kind words to her!

Rated 2 out of 5 stars

Disappointing support and poor communication

I paid several thousand for help with a South African visitor visa extension. We had an introductory meeting which I was happy with, thereafter, assistance largely consisted of a document checklist and a VFS appointment, while communication required repeated follow-ups and clarifications.

When Home Affairs issued my visa with an incorrect expiry date, I received little support. My caseworker advised visiting VFS without an appointment. VFS later explained that there was a rectification process through which I could book an appointment at no cost and avoid waiting all day. I had to establish these steps myself and was left wondering why and to what I paid all these money…

As the incorrect expiry date approached, I decided to leave South Africa rather than remain uncertain. My email informing my caseworker received no response.

I expected clear guidance, communication and empathy in a for many stressful period. Instead, the service cost me more time and energy than it saved. The positive reviews surprised me, although my experience may reflect the particular caseworker assigned to me.

22 October 2026
Unprompted review
Breytenbachs Immigration Consultants logo

Reply from Breytenbachs Immigration Consultants

Dear Gini,

We are sorry to hear that your experience with BIC did not meet your expectations. We take client feedback seriously and would appreciate the opportunity to better understand your concerns and address them where possible.

Please contact us directly at info@bic-immigration.com so that we can look into the matter further.

Rated 5 out of 5 stars

What an incredible experience!

What an incredible experience!! Thank you to Debbie for your attention to detail and support. Couldn’t have done it without you.

22 October 2026
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Reply from Breytenbachs Immigration Consultants

Thank you for your lovely feedback! We’re so pleased Debbie could support you throughout the process. We truly appreciate your kind words!

Rated 5 out of 5 stars

A hassle free and successful journey

The helpfulness, professionalism and wisdom of Laya and Monique in dealing with both our ILR and Citizenship applications was much appreciated. It relieved my wife and I of most of the concern of providing the necessary information to the authorities and made our journey to citizenship a level path.
We would recommend their services to anyone

22 September 2026
Unprompted review
Breytenbachs Immigration Consultants logo

Reply from Breytenbachs Immigration Consultants

Thank you for your wonderful feedback and recommendation! We’re delighted Laya and Monique could make your journey to ILR and citizenship a smooth and reassuring experience. Wishing you both all the best!

Rated 5 out of 5 stars

Wonderful service

The experience was seamless and professional. Thank you Debbie.

22 October 2026
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Reply from Breytenbachs Immigration Consultants

Thank you for taking the time to review our service. We wish you all the best!

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