UIS UK Reviews 

118
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally kind, well-mannered, and clear when explaining complex visa and immigration processes. People deeply appreciate the highly supportive approach, prompt responses, and professional guidance provided throughout phone consultations. Though some reviewers mentioned that they were not yet ready to proceed with their move or faced timing constraints due to personal circumstances, they still received very helpful guidance. Some people also felt that navigating the immigration guidelines involved covering a rather large amount of detailed information during their scheduled consultations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

Customer service

Users describe positive interactions with customer service, noting that agents are polite, informative, and... See more

Service

People report positive experiences with service, frequently praising helpful staff members who provide... See more

User experience

Consumers find user experience to be positive, highlighting that staff members provide clear, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlie was quite helpful today in walking me through the Visa process, encouraging, and thoughtful in his approach. He was clear about fees, process, and what to expect with the Visa process. I am ne... See more

Company replied

Rated 5 out of 5 stars

My experience was made wonderful because of Charlie’s clear and concise explanations. He was able to give me as much detail as possible without making me feel bombarded with too much information. He w... See more

Company replied

Rated 5 out of 5 stars

I went through the VISA guidelines with Sharon who was super helpful and lovely to talk with. She was really detailed in explaining the whole process and I really appreciate her time over the ph... See more

Company replied

Rated 5 out of 5 stars

The man I spoke with, Ross Davies, was incredibly kind, helpful and clear with describing the process, the options, and what everything meant. Absolute gem, if I could choose to I'd have his help next... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.7

All reviews

(118)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tyler was super informative

Tyler was super informative, exceptionally kind. Would recommend him to anyone else who needs help with any kind of information. Helped me through every step and answered every question I needed, and made sure I understood everything about the process.
-Thank you Tyler

4 November 2026
Rated 1 out of 5 stars

SCAMMERS

This is a scam to anyone who can see this. A real visa immigration center would never ever do this and say the things that they did. Please don’t waste your time and literally do not pay if they ask because that isn’t correct.

29 October 2026
UIS UK logo

Reply from UIS UK

Hi,

Thank you for taking the time to share your feedback.

We do not agree with the characterisation of our business or services presented in your review.

UIS UK is a private immigration consultancy providing consultation and guidance based on individual circumstances and immigration objectives. Our services, scope, and associated fees are explained so that prospective clients can make an informed decision before choosing whether to proceed.

There is no obligation to proceed with our services, and all decisions to engage with us are entirely voluntary.

We take feedback seriously and remain committed to providing clear information and conducting all client interactions professionally.

If you have any specific concerns regarding your enquiry, please contact our team directly so that we can review the matter appropriately.

Kind regards,
UIS UK

Rated 5 out of 5 stars

Dean was a great help in explaining my…

Dean was a great help in explaining my options as I’ve still not confirmed my plan, great to chat with him for my phone consultation.

29 October 2026
UIS UK logo

Reply from UIS UK

Hi Ella,

Thank you for your feedback! We’re glad to hear that our team provided helpful guidance and clearly explained your options, allowing you to better consider your next steps. We’re pleased you had such a positive experience during your consultation!

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

very helpful and gave me the service

very helpful and gave me the service, time and help i needed. would highly reccomed

26 October 2026
UIS UK logo

Reply from UIS UK

Hi Joshua,

Thank you for your feedback! We’re glad to hear that our team provided the time, attention, and helpful support you needed. We really appreciate your kind words and recommendation!

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Helpful Service!

I received a call from Charlie today and he broke down the basics of what I should be expecting as far as applying for a UK Visa goes. 10/10 Service- really helpful and useful information as I go forward with the process!

25 October 2026
UIS UK logo

Reply from UIS UK

Hi Kirsten,

Thank you for your feedback! We’re delighted to hear that our team provided clear, helpful information and made the UK visa application process easier to understand.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Charle was great

25 October 2026
UIS UK logo

Reply from UIS UK

Hi Janie,

Thank you for your feedback! We’re glad to hear that you had a positive experience with our team. We really appreciate your kind words!

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Was extremely helpful

21 October 2026
UIS UK logo

Reply from UIS UK

Hi Omeir,

Thank you for your feedback! We’re glad to hear that you found our team helpful and had a positive experience. We really appreciate your kind words!

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Sharon was absolutely fantastic

Sharon was absolutely fantastic. We spoke for a while regarding different visa options. In the end I didn’t feel comfortable with my savings and need to save more but Sharon was providing so many options that would work. I hope in a few months when I go ahead with the application process I get to deal with Sharon!

20 October 2026
UIS UK logo

Reply from UIS UK

Hi Harry,

Thank you for your feedback! We’re glad to hear that our team provided helpful guidance and explored different options to suit your circumstances. We understand the importance of feeling financially prepared before moving forward, and we look forward to supporting you whenever you’re ready!

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Very helpfull

15 October 2026
UIS UK logo

Reply from UIS UK

Hi Perry,

Thank you for your feedback! We’re glad to hear that you found our team helpful and had a positive experience.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Ross Davies help me secure an easy and…

Ross Davies help me secure an easy and swift movement to apply for UK working visa with his clear communication and time management skills

13 October 2026
UIS UK logo

Reply from UIS UK

Hi Camron,

Thank you for your feedback! We’re glad to hear that our team provided clear communication and timely guidance, helping make the process smooth and straightforward.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 1 out of 5 stars
UIS UK logo

Reply from UIS UK

Hi Nicole,

Thank you for your feedback.

If you received an email containing information that did not relate to your enquiry, there may have been a misunderstanding. We would be happy to look into this and ensure you receive the correct information.

Please contact our team directly with the relevant details so that we can clarify the situation and help resolve the matter.

Kind regards,
UIS UK

Rated 4 out of 5 stars

all questions answered without delay

12 October 2026
Unprompted review
UIS UK logo

Reply from UIS UK

Hi Debra,

Thank you for your feedback! We’re glad to hear that your questions were answered promptly and that you received helpful support from our team.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Dean was great!

Dean was great!! very helpful, informative and encouraging!!

11 October 2026
UIS UK logo

Reply from UIS UK

Hi Lara,

Thank you for your feedback! We’re glad to hear that our team was helpful, informative, and encouraging throughout your experience. We really appreciate your kind words!

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

American who loved the service!

The man who answered my phone call, Oliver, was quite kind, and understanding through the whole process. Terms were described in great detail and my comprehension of the process was seamless.

8 October 2026
UIS UK logo

Reply from UIS UK

Hi Elijah,

Thank you for your feedback! We’re glad to hear that our team was kind, understanding, and explained everything clearly, making the process easy to follow.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

It was really helpful

4 October 2026
UIS UK logo

Reply from UIS UK

Hi Ernest,

Thank you for your feedback! We’re glad to hear that you found our support really helpful and had a positive experience.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Wanted information regarding prices and…

Wanted information regarding prices and wait times, and Austin was very helpful giving me details on the process

30 September 2026
UIS UK logo

Reply from UIS UK

Hi Jacob,

Thank you for your feedback! We’re glad to hear that our team provided helpful information about the process, pricing, and expected wait times.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Amazing

Oliver was great, gave me a clear understanding of the process needed and was very supportive

25 September 2026
UIS UK logo

Reply from UIS UK

Hi Sam,

Thank you for your feedback! We’re glad to hear that our team provided clear guidance on the process and made you feel supported throughout your experience.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

Rated 5 out of 5 stars

Leo was great

My experience was great (LEO) i hope i’m naming him right.He was really helpful and clear with easy answers which helped me alot and clear alott of doubts in my mind. he is doing a great job don’t lose him. He is a gem

23 September 2026
UIS UK logo

Reply from UIS UK

Hi Mohasney,

Thank you for your feedback! We’re glad to hear that you had a great experience and received clear, helpful answers that helped ease your concerns and understand your options. We really appreciate your kind words and support.

If you need any further assistance, please don’t hesitate to contact us at support@uisuk.com.

Best regards,
UIS UK

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