While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Umze Autohaus is an Australian-based vehicle importing specialist focused on sourcing high-quality Japanese and select European vehicles. We believe in a transparent and straightforward approach. Customers are guided through the entire process with clear information on vehicle condition, pricing, and import procedures, ensuring there are no surprises. Where applicable, auction sheets, inspection reports, and cost breakdowns are explained clearly before any commitment is made. Each vehicle is carefully selected and handled through trusted inspection, shipping, and compliance partners. we aim to make the experience smooth and stress-free. At Umze Autohaus, we focus on honest advice, clear communication, and personalised service. Our goal is to deliver not only the right vehicle, but a positive and reliable experience from start to finish.
Melbourne, Australia
4.1
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a very good experience with Umer and his team at Umze Autohaus. They were always incredibly helpful and generous with their time. They took care of all the tricky things in the whole importing process and my car arrived just as described if not better.
Outstanding service and attention to detail. Everything was handled professionally with clear communication at every step. A smooth, stress free experience from start to finish.
Reply from Umze Autohaus
Thank you for the outstanding review. Clear communication and attention to detail are very important to us, so I’m glad that stood out during your experience. Appreciate your trust and support.
I was looking for a grade A Alphard Executive Lounge and Umer and the team helped me source the perfect example. They made the process easy from importing, compliance and registering the vehicle. My family and I couldn't be happier with the van! Thomas 🙂
I had a positive experience importing my car through Umze Autohaus. Umer was easy to deal with and kept everything clear throughout the process. The car arrived as expected and the whole experience felt straightforward and stress free. The team took the headaches of importing out of the equation and helped me find the best ride
Reply from Umze Autohaus
Hi Jono,
Thank you for your kind words and for choosing Umze Autohaus. I’m glad you had a smooth and stress-free experience and that everything met your expectations.
Enjoy the car and thanks again for your support.
Umze Autohaus
Used Umze Autohaus to import a vehicle from Japan and couldn’t be happier with the outcome. The process was well organised, communication was consistent, and everything was delivered as agreed. The car matched the description perfectly. Overall, a smooth and reliable experience.
Reply from Umze Autohaus
Hi Vineet,
Really appreciate you sharing your experience. I’m glad the communication was clear throughout and that everything was delivered as agreed. Thanks again for trusting Umze Autohaus.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
