Banner for Homey Technology Ltd

Homey Technology Ltd Reviews 

72
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff are extremely helpful, professional, and always available to answer any questions throughout the entire journey. People truly appreciate the smooth and straightforward digital platform that makes managing property transactions simple, clear, and completely stress-free for everyone. Some reviewers were not happy with the communication, noting that they experienced long delays, broken promises, and consistently unanswered phone calls. A few customers also felt frustrated because they had to chase progress themselves and handle extra tasks when the team failed to provide proactive support.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, reflecting a high level of disagreement among... See more

Staff

Clients share positive opinions on staff, highlighting dedication, professionalism, and outstanding support... See more

User experience

Customers had positive experiences with user experience, finding the platform to be a game changer that makes... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing appreciation for the helpful and... See more

Response time

Reviewers mention ambiguous feedback about response time, with experiences varying greatly across the board.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The service was excellent- quick and stress free. We were however disappointed post exchange. Nobody called to inform us of completion and it took over 24 hours for funds to be transferred to us with... See more

Rated 4 out of 5 stars

Excellent service throughout our home-buying journey. The Homey platform made communication and document management simple and efficient, keeping us updated every step of the way. The process was smoo... See more

Rated 3 out of 5 stars

I’ve had a good experience with Purplebricks and couldn’t be happier with the service I received. In particular, Abbey has been a massive help throughout the whole process. She has been absolutely... See more

Rated 5 out of 5 stars

Rosey has been right there with me and helping with the home buying process of which I have no experience. Reassuring aka hand holding is exceptional. If you are told it will take 5 minutes, it will t... See more


Company details

  1. Legal Services
  2. Business to Business Service
  3. Conveyancer
  4. CRM Provider
  5. Mortgage Broker
  6. Real Estate Attorney

Written by the company

Homey is the UK's AI-powered conveyancing platform connecting home movers, estate agents, mortgage brokers, and conveyancing law firms in one place. For buyers and sellers, we make property transactions transparent and stress-free with real-time milestone updates and access to vetted solicitors. For property professionals, we provide case management software, smart task automation, automated client communication, and on-demand integrations that eliminate manual work and accelerate completions. Through our network of partnered law firms and mortgage brokerages, we manage the entire property journey end to end, so every party stays connected, informed, and moving forward. Trusted by 140,000+ home movers and property professionals across the UK.

Our promise to you!

Written by the company

We power your property journey
Whether you're a home mover, estate agent, mortgage broker, or conveyancer, Homey gives you real-time visibility and keeps everyone on the same page.

Contact info

No more conveyancing mess

Talk to us today and see how Homey can help

4.0

Great

TrustScore 4 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(72)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou Hannah Tramontano (progression agent)

Hannah Tramontano was my Progression Agent throughout the process of buying and selling my property. Unfortunately, the chain broke down and the transaction did not complete, through no fault of Hannah’s.

Throughout the entire process, Hannah was absolutely amazing. She was incredibly supportive, professional, and always willing to go the extra mile. It was clear from the start that she genuinely cares about her clients and takes great pride in her work.

Whenever I needed guidance or reassurance, Hannah was there to help. She even contacted the conveyancer on my behalf when questions went unanswered, ensuring that things kept moving wherever possible. Her communication, dedication, and commitment were outstanding.

Although my purchase and sale did not ultimately complete, I will always be grateful for Hannah’s help, support, and hard work throughout what was a very stressful time. She is a real credit to her profession, and I would highly recommend her to anyone going through the buying and selling process.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10

I I would like to express my sincere thanks to Tracey Wathall for the outstanding support she has given us over the last five months. Tracey has been an absolute star — always quick to respond, incredibly patient, and genuinely caring, especially during the more difficult moments. Nothing has ever been too much trouble for her.
Selling our home felt so much easier and less stressful thanks to Purplebricks and, above all, to Tracey, our wonderful sales progressor. Her dedication, professionalism and kindness made all the difference.
If we were ever to sell again, we wouldn’t hesitate for a second to ask for Tracey and her team.
A well-deserved 10 out of 10 — she truly goes above and beyond in everything she does. We couldn’t have asked for better support.

28 August 2026
Unprompted review
Rated 3 out of 5 stars

I’ve had a good experience with…

I’ve had a good experience with Purplebricks and couldn’t be happier with the service I received. In particular, Abbey has been a massive help throughout the whole process. She has been absolutely amazing at her job, incredibly professional, helpful and always kept me updated.

Communication has been brilliant from start to finish with her and Abbey has always been there whenever I’ve had a question or needed any help. She has made the whole experience so much easier and stress-free.

A massive thank you to Abbey for all her hard work and support — she is a real asset to Purplebricks.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Luke Griggs has been an integral part…

Luke Griggs has been an integral part our sales process.
Luke has ensured that he has kept in touch and updated us along the way. Luke has always been on hand to help when I have needed and I am really thankful he has been part our sale.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

Honestly would not recommend at all....

Used Homey for a property transaction and it was a mess from start to finish. Hussain and Say both kept telling me it'd be sorted soon, quick turnaround, don't worry about it, none of that happened. Months went by and there was basically no progress.

Then when I started chasing them about the delays, they just stopped picking up the phone. No calls back, no updates, nothing. Felt like I was being ignored on purpose once things went south.

Honestly felt like a scam at that point. Wasted so much time waiting around for nothing. Wouldn't recommend this to anyone.

13 August 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. This company is a sham. They took thousands of pounds from me for a conveyancing legal service (selling my flat and buying a house) and the level of service was shockingly poor. Incompetent, slow, no means of communicating with the lawyers. The transactions are in the process of falling through due to them.

11 August 2026
Unprompted review
Rated 4 out of 5 stars

Excellent Service

Excellent service throughout our home-buying journey. The Homey platform made communication and document management simple and efficient, keeping us updated every step of the way. The process was smooth, professional, and stress-free. Thank you to the entire team for helping us complete our purchase successfully. Highly recommended!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend Homey to anyone!

Using Homey to sell my property was really simple and easy. I would recommend the Kent pod that I dealt with in particular as they were very helpful, especially when selling can be a stressful time they very friendly and polite, which helped to ease my situation a lot.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Hussain is fantastic

Hussain is fantastic, helped me and my agency build our own in house law firm, increased our revenue and helped us become the one stop shop for our customers! Thanks team!!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Huge weight off my shoulders regarding all aspects of conveyancing. Huxley made the experience so smooth for us. Highly recommended company.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough

Can’t recommend enough. Homey made everything clear and simple. Anyone needing conveyancing support should seriously consider giving homey a chance. Also a big thank you to Huxley Davis for his help through the whole process!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars

⭐⭐⭐⭐⭐

Had the pleasure of meeting Huxley Davis from Homey Technology, and he was fantastic knowledgeable, friendly, and genuinely helpful in explaining how the platform works. If I ever need conveyancing support or know someone moving home, I’d recommend Homey without hesitation, largely down to the great impression Huxley made. Great ambassador for the business!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with this…

I had an excellent experience with this conveyancing solicitor from start to finish. They were professional, responsive, and kept me informed throughout the entire process. Any questions I had were answered promptly, and everything was explained clearly, which made what can often be a stressful experience feel straightforward and well managed.

Their attention to detail and efficiency ensured the transaction progressed smoothly, and I always felt confident that everything was being handled properly. I really appreciated their friendly approach and commitment to providing excellent customer service.

I wouldn't hesitate to recommend them to anyone looking for a reliable, knowledgeable, and efficient conveyancing solicitor. Thank you for making the whole process as smooth and stress-free as possible.

7 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look