Tiimely Home Reviews 

Unable to transfer money from offset account to pay invoices straight away. They schedule it for 2 hours later. Don’t have access to your own money when you need it. Tried to call customer service but was on hold for an hour before I hung up.
Will be changing provider!

Our broker Veronica went above and beyond for us. She made everything so easy and streamlined, we're so happy we had her on our side when trying to find a home loan!

Working with you as my mortgage broker has been such a positive experience. Having known you for years, I already knew you were someone I could trust, but you went above and beyond throughout my home loan journey.

Buying a home can be stressful, but you were always there to answer my questions, explain everything clearly, and keep me updated every step of the way. Your patience, honesty, and genuine support made the whole process so much easier.

Thanks to your guidance and hard work, I was able to secure my home loan successfully, and I’m incredibly grateful. I couldn’t have asked for someone better to help me through such an important milestone. Thank you for believing in me and making this dream a reality. I highly recommend you to anyone looking for a broker who truly cares about their clients.

Sam has always been very helpful in providing the best loan options, that suit my circumstances.

Timely Home customer since 2022, I was very satisfied with them until Timely migrated backend from Adelaide Bank to Bendigo Bank in December 2025, and introduced their new total nightmare Timely app. Since migration, I have faced serious issues in accessing statements and reports on my balances. Home loan balance statements are now generated once a 6 month - that also you have to beg support on chat. Offset statements never generated on time, again beg to support on chat. There was no prior communication around change of statements and frequency. I will not recommend Timely to anyone because they lack reliability and service for a Home loan operator. I raised this issue in a tribunal - in response all they did was finger pointing and blaming Bendigo for their inability to generate statements.

Quick and easy process. Excellent customer service. I already had a mortgage with timely and the process to access my equity was simple and quick. Thank you!

We had a fantastic experience working with Sam. Sam made the refinancing process clear and straightforward, kept us informed at every stage, and worked hard to achieve the best outcome for us.

Thank you for making such an important financial decision much easier.

Will do business again with Tiimely!!

Very happy with service from Veronica. Great advice, timely communications and all round excellent service. This is my 2nd mortgage with her. Happy to recommend.

Sam has provided an excellent service in securing my home loan. From pre-approval to purchase, Sam has been responsive to all my questions (there have been lots!), and kept me up to date at every step. He is respectful and helpful and I highly recommend Sam to anyone requiring a mortgage broker.

Good rates, smooth application process, what more can I ask?

From a returning customer

Sam was very professional and explain every steps we need to know. We were not pressured into certain product and the service was very prompt.

If you don't have mortgage broker and need one, go with Tiimely.

Sam was fantastic in securing a loan for me. He explained everything clearly and professionally. Very happy with the service.

This is our third time using Tiimely home and once again the experience has been fantastic. Competitive rates, easy online process and great customer service throughout.

A special thank you to Veronica for her amazing support, communication and strategic advice during our refinance and investment property journey. She made a complex process feel smooth and manageable the whole way through.

Highly recommend Tiimely for anyone looking for a lender that is easy to deal with and genuinely customer focused.

Very efficient and smooth process - Sam was great.

We have purchased properties before and this was by far the easiest one in terms of loan processing. Sam communicated effectively in a timely manner and always answered our questions. Highly recommended for any one looking for a home loan.

Hello Veronica

Thank you for all the expert and concise information you provided.

Your extreme professionalism with guiding me through the process and the maze of securing the right home loan for me, is very much appreciated.

Your friendly approach made the stressful process easy for me to manage.

Tiimley is lucky to have !

I probably won't need another home loan, but I will have no hesitation in recommending you to anyone who does.

Thank you.

Tiimely provided same level of service as my local broker, although remotely via calls and video call. They offered the benefit of cash back offer which helped offset the fees in refinancing. My local broker didn't have any lender with cashback and competitive rates. Veronica was easy to deal with, contactable with ease via phone and email and provided prompt updates.

Sam Kapoor provided patient and expert guidance throughout our loan process. He was ready to move fast and explore all best possible options until we found the right one for us. We’re delighted! Thank you!

Sam has been fantastic. He has made the process so simple for us, his attentiveness and knowledge is such great qualities.

A+ efficiency and stress free
Veronica was so professional, honest and supportive for my complex refinance case. It is my second occasion with Tiimely and I will keep them on speed dial. Don’t bother trying anyone else!