The Knitting Network Reviews 

72,851
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 7,018 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, alongside a wonderful variety of quality wool and patterns available at affordable prices on the user-friendly website. Consumers also find the ordering process exceptionally simple, noting that their purchases consistently arrive quickly, are securely packaged, and accurately match the colorful descriptions provided online. However, some reviewers were not happy with occasional shipping delays, lost parcels, or orders arriving incomplete after purchase. A few other people also felt that certain products fell short of expectations due to unexpected faults or missing parts in their packages.

What people talk about most

Product

Consumers find product to be positive, highlighting a wonderful variety of silky wools and fantastic offers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt arrivals and parcels... See more

Quality

Reviewers mention positive feedback about quality, noting that the yarn is silky, smooth, and reasonably... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items is... See more

Price

Customers felt high satisfaction regarding pricing, frequently highlighting that yarns are very competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been shopping with Knitting Network for many years. What a wonderful variety of wools and patterns. Excellent service, fast delivery, good quality wool at a reasonable price. I no longer buy lo... See more

Rated 5 out of 5 stars

Delivery on my past two orders has been so much better. Turning up a couple of days of ordering. Previous ones had been awful. Ordered two different knitting kits.

Rated 5 out of 5 stars

Always very good, quick service from ordering to delivery. I've ordered many times from this company (yarn addict!). If there's any problem with the order, they get back to you via email straight away... See more

Rated 5 out of 5 stars

The ordering process is easy. Lots of very good bargins on lovely wool and patterns. It doesn't take long for the order to arrive. So I've always found the service to be excellent and would highly rec... See more



Company details

  1. Yarn Store
  2. also in
  3. Craft Store
  4. Hobby Store
  5. Wool Store

About The Knitting Network

Written by the company


Welcome to The Knitting Network! With over 50,000 ‘Excellent’ rated reviews on Trustpilot, we’re proud to be the UK’s favourite online yarn store. We stock over 10,000 items, including knitting and crochet yarns from all your favourite brands, like Emu, King Cole and Sirdar. All orders placed by 5pm are despatched the same working day, and UK delivery is FREE when you spend £30 or more. Returns are FREE and all UK orders are sent via Royal Mail Tracked delivery. Our UK Customer Care team are on hand to help, 5 days a week, by phone, email or online chat.

We're much more than great products and quick delivery. Subscribe to our emails for exclusive offers on yarn, free patterns, project inspiration, kits, colour packs and more! Everything we post goes out in our eco-friendly, recyclable packaging.

Discover Emu yarns at The Knitting Network! Established over 80 years ago, Emu's vibrant colours and outstanding quality have been appreciated by generations of knitters and crocheters. The Emu family includes 5-star rated Emu Classic DK, with 50 shades of soft, easy-care yarn, perfect for every project. There's also Emu Classic Chunky and Super Chunky, which have a mix of bright, pastel and neutral colours to choose from.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(72,851)

6,458 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

They were good at letting me know when a yarn that I wanted was back in stock and my order was quick delivery and well packaged. Lovely selection of yarns on the website too.

29 October 2026
Rated 5 out of 5 stars

The order was delivered on time and…

The order was delivered on time and packed well, although the wool was just packed in a box loosely so if it got wet it would have gone through to the pattern and wool. Normally it’s placed in a plastic bag and then put in a. Ox.

29 October 2026
Rated 5 out of 5 stars

Great value

Great value, good communication and quick delivery. One item was unavailable and I was given the chance to proceed without the item or cancel the whole order. I opted to cancel and reorder to include a different item. The refund processing was fast and efficient. I would definitely use the Knitting Network again.

27 October 2026

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