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Xoom, A PayPal Service Reviews 

204,075
•
TrustScore 4.5 out of 5

4.6

Money Transfer Service
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Review summary

Created with AI, based on recent reviews

Considering 82,644 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers continuously praise the platform for providing fast, highly reliable money transfers that make sending funds overseas completely hassle-free and convenient. Consumers frequently highlight the exceptionally smooth user interface and quick turnaround times, ensuring that daily transactions are successfully completed within just a few minutes. However, some people mentioned that exchange rates can be lower than expected and additional transaction fees make sending money quite costly overall. A few reviewers also complained about receiving no replies from customer support when facing frustrating account verification issues or unexpected operational delays.

What people talk about most

Service

Consumers find service to be positive, highlighting fast, reliable, and efficient international money... See more

User experience

Customers had positive experiences with user experience, consistently praising the platform for being easy to... See more

Payment

People report positive experiences with payment, highlighting the quick transfer speed and availability of... See more

Price

Users describe ambiguous interactions with price, as opinions on fees and rates vary significantly. Many... See more

Response time

Reviewers highlight positive aspects of response time, noting prompt answers, fast results, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am using xoom for about 10 years now or more, I never seen any issues, if delays due to clarifications or verifications, which is good. And money goes really fast within 2-3 hours to target person I... See more

Rated 5 out of 5 stars

I’ve been a customer for more than 10 years & im so satisfied with the services provided by Xoom! One time I was protected from a suspicious fraud trying to scam me $950.00. Xoom right away did an ac... See more

Rated 5 out of 5 stars

I just can’t thank enough to Xoom’s great service. We got some donations from people in another country for the earthquake in Pereira and the money got here immediately and this is to support the vict... See more

Rated 5 out of 5 stars

It was the most reliable source for to send money to India during my cancer treatment from Canada. I have had so much trouble getting money transferred and getting to have it fixed is not easy with yo... See more

Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

Trusted by millions. Fast, secure, and affordable money transfers — powered by PayPal, at the speed of Xoom. Send money to over 150 countries from the United States, Canada, Australia, Europe, and the UK with flexible and convenient options, including: Bank and debit card deposits; Mobile wallet transfers (UPI, PIX, Mercado Pago, GCash, and more); Cash pickup and home delivery; and, Mobile phone reloads. When sending money to friends and family, every cent counts. We’ll show you the exact fee and the amount they'll receive before you hit send. Fees and limitations apply. Our security measures, including data encryption and 24/7 fraud monitoring, help safeguard your transactions and keep your full financial info secure every step of the way. Count on our dedicated team. We have customer service centers across the globe with support in multiple languages. Since 2001, millions of customers have relied on Xoom to send money around the world. Popular delivery options Send money directly to major partners across key corridors: Mexico: OXXO, Elektra, BanCoppel, Mercado Pago, Spin by OXXO, BBVA, Banco Azteca, Banorte India: HDFC, PNB, Axis Bank, YES Bank, Muthoot Finance, Manappuram Finance Philippines: BDO, BPI, PNB, Cebuana Lhuillier, M. Lhuillier, GCash, Coins, PayMaya, GrabPay, and door-to-door delivery

Fast, secure, and affordable online money transfers

Written by the company

Send money to Mexico
Send money to the top cash pickup locations and banks throughout Mexico, such as Oxxo, Elektra and BanCoppel. Transfer money directly to Mercado Pago and Spin by OXXO mobile wallets. Make bank deposits to all major banks, including BBVA (Bancomer), Bancoppel, Banco Azteca and Banorte.
Send money to India
Make UPI and bank deposits to all major banks, including HDFC Bank, PNB, Axis Bank and YES Bank. Send money to the top cash pickup locations and banks throughout India, such as Muthoot Finance and Manappuram Finance.
Send money to the Philippines
Send money to the top cash pickup locations and banks throughout the Philippines, such as Cebuana Lhuillier and M. Lhuillier. Make bank deposits to all banks, including Banco de Oro (BDO), Bank of the Philippine Islands (BPI) and Philippines National Bank. Transfer money directly to mobile wallets, including Coins, U-mobile, GCash, PayMaya and GrabPay. You can even go for door to door delivery service right to your recipient's front door with Signed and Delivered (S&D). Deposit directly to a bank account in the Philippines by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Guatemala
Send money for cash pickup and bank deposit to the top pickup locations and major banks in Guatemala, including Banrural and Banco Industrial. Deposit directly to a bank account in Guatemala by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Europe
Fast, secure, and affordable online money transfers to Europe. Choose from a variety of flexible and convenient options for every transfer. Transfer to bank accounts and debit cards. Send cash for pickup. Reload mobile phones. You can send USD from the United States to bank accounts across Europe using Xoom. Supported countries include Germany, France, Italy, Spain, Portugal, Austria, and more. Simply enter your recipient’s bank details and we’ll deliver the money directly to their account.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

204K reviews

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4.6

All reviews

(204,075)

91,159 reviews in the last 12 months

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