Remitly Reviews 

116,045
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 21,815 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional speed of money transfers, with funds often arriving instantly or within minutes, making the process efficient and reliable. Many users also appreciate the platform's user-friendly design and the convenience of managing transactions through the app, noting how easy it is to set up and use. Additionally, consumers find the fees to be reasonable and the exchange rates competitive, offering a cost-effective solution for sending money internationally. However, some customers experienced occasional delays in transfers, with funds sometimes taking longer than expected to be delivered. A few reviewers also mentioned issues with repeated requests for identification or finding the exchange rates less favorable compared to other services.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability... See more

Payment

Consumers find payment to be positive, with many reporting a simple process to send money and secure... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of... See more

Price

People report positive experiences with price, often highlighting reasonable fees and good rates for... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and convenience for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once all of the initial validations are complete, the process works quite seamlessly. The fees are reasonable and Remitly keeps you well informed throughout the process. It will be even better as they... See more

Rated 5 out of 5 stars

No upload any id or anything of that crap for small amounts. I don't like to much intrusive asking of documents. I just want to make my account, connect my debit card and send without questions. That... See more

Rated 5 out of 5 stars

By remitly sending money is so fast and feeling safe. Currency rate little bit less then other. example if you compare to google rate it will always higher rate in google then remitly . otherwise... See more

Rated 5 out of 5 stars

It’s so grateful have a company that take care of business Nothing better than trusting and understanding the necessity of transactions related to family urgently to get what they need at extraordi... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(116,045)

28,333 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Impossible service

An attende at sending money through this Company has caused nothing Else than time consuming problems

23 July 2026
Unprompted review
Remitly logo

Reply from Remitly

Hi Henriette, we're very sorry to hear that your attempt to send money resulted in time-consuming problems, we know how frustrating it is when a transfer doesn't go smoothly. Transaction holds or delays can sometimes happen due to standard account verification steps, payment funding checks, or receiving bank processing hours. We want to help clear up whatever issue is holding up your transfer, so please connect with a live specialist at https://www.remitly.com/ae/en/help.

Rated 1 out of 5 stars

Was i have issue about my last…

Was i have issue about my last transaction and i complain to remitly . And its almost 2 weeks already im waiting but don't have any kind update till now 😒

10 July 2026
Remitly logo

Reply from Remitly

Hi Faisal, we're very sorry to hear that you've been waiting almost two weeks without an update on your last transaction, we completely understand how frustrating and concerning this delay is. While some complex transfers require extended coordination with partner banks, you should never be left in the dark about your money. We want to pull up your open case directly and get you a clear answer, so please connect with a live specialist at www.remitly.com/support.

Rated 1 out of 5 stars

Lied to.

I had an issue with a scam so I spoke with an employee of Remitly who made me promises which he didn't keep and then I got blocked from the site. A truly terrible experience.

21 March 2026
Remitly logo

Reply from Remitly

Hi David, we really apologies for the issue you have faced, we take reports involving scams and compromised account access extremely seriously and want to help you get this addressed immediately. If you suspect you were targeted by a scammer, please get urgent assistance with your blocked account status from our specialized security team, please reach out to us right away at https://www.remitly.com/ae/en/help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look