Experience was mainly good, was a little annoyed as I was told initially that we had enough documentation to complete sale.Then after we made payment, we were told that we needed extra documentation.... See more
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The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!
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Abdullah was great and explained the…
Abdullah was great and explained the full process very well. It was a smooth process with no confusion.
Recently went out my way to visit the…
Recently went out my way to visit the Rotherham showroom due to the extremely good prices advertised online. It’s just a way to get you there as every car is the same price as any other dealership. Probably good if you’re local but I wouldn’t recommend travelling to visit a trade centre.
The professional
The professional , courteous kind assistance of Jordan Goldsmith made the process seamless . Great communication skills . Went beyond his remit to help us with other operational matters . Thankyou Sir .
Great choice of cars
Great choice of cars for someone who isn’t sure what they want. The sales assistants were super friendly specifically Stephan, approachable, and genuinely supportive without being pushy. I spent hours looking at different cars, sitting in them, and working out what would be the best fit for me, and they were patient and happy to help throughout. They made the whole experience relaxed and enjoyable. I'd definitely recommend this garage to anyone looking for a new car.
Terrible after sales experience
Terrible after sales experience. Bought a car less than two weeks ago, paid extra money for car mats, no car mats provided or explanation as to why, drivers side speakers not working and more worryingly, engine management light came on three days ago, called them and got told ring your warranty company, even though I had 30 days warranty with them. Got AA out to check problem, they said needs to go in for repair ASAP, got given a date of 14th August!!!! Challenged this and got told to drop car off and hopefully be a cancellation within 7 days and they would fix it, but then can’t provide me with a courtesy car or tell me how long the car will be with them for, so less than 2 weeks after purchasing a vehicle I have to drop it off and have no car for 7 days. Absolutely terrible service, wish I’d bought a vehicle elsewhere with some proper after sales support. Would NOT recommend.
Very good customer service made the…
Very good customer service made the progress easy and straightforward went out their way to make us feel welcome and comfortable in making the right decision on a new car
scammers one month car going good but…
scammers one month car going good but after one month faults come off🖕
Jahid was great
Jahid was great. The experience was quick and smooth sailing. A great asset to the team. Great job. Highly recommend
Great information from mo
Good service and people very sympathetic
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I had a great experience purchasing my vehicle with Mohammed. From start to finish, the process was smooth, professional, and stress-free. They were knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured.
Their honesty and excellent customer service made the entire experience enjoyable. I really appreciated how easy they made everything, and I’m very happy with my new car. I highly recommend asking for Mohammed if you’re looking for a hassle-free car buying experience!
Khaira has been extremely helpful with…
Khaira has been extremely helpful with all the paper work and insurance. I was very happy with her service
Lies on day of pick up, problems ever since. Zero customer care
On day of pick up was made to wait hours for car. Was told they was replacing windscreen washer pump. However on the mot history this was done December 2025 and this part lasts roughly 5 to 10 years so that is total jackanory so what was they doing.
Swapping my front tyres for low tread ones would be my guess the floor is open for them to provide the receipts yo disprove me.
Also all other issues still unresolved and being ghosted despite them requesting invoices and saying they would help. The local press and radio will ve very interested to hear this later on in the week.
Namely poor alloys, no parcel shelf, rear wiper split, front wipers smearing, inoperable lights, interior trim flaked away
Abdullah was really helpful and very…
Abdullah was really helpful and very clear on everything we had to go through during the process. He couldn’t have been more helpful. Would recommend his services to anyone.
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