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TAXIBOX Reviews 

4,349
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,422 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, making interactions pleasant and productive. The overall service is frequently described as easy, efficient, and seamless, contributing to a stress-free user experience for many people. Delivery services are consistently highlighted for being prompt, on time, and well-communicated, with drivers often going above and beyond to assist with placement. People also appreciate the excellent customer service, noting responsiveness and helpfulness from the team throughout their journey, ensuring a smooth process.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, convenience, and the... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting the great service from pick up to... See more

User experience

Customers consistently note positive experiences with user experience, finding the process easy, seamless,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

This company, the whole business model is just fantastic and has thrown the removal / storage industry on its head. Our experience has been brilliant and the guys who are face to face are wonderfu... See more

Rated 5 out of 5 stars

Booking easy over phone with friendly staff and all questions answered. Received text night begore alerting of 2hr window for delivery. Then text alerting me they were on the way received within that... See more


Company details

  1. #1 of 8 best companies in Self-Storage Facility
  2. #1 of 3 best companies in Moving and Storage Service
  3. #1 of 11 best companies in Storage Facility
  4. #1 of 3 best companies in Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,349)

1,416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience overall

Great experience overall — very easy to book, and the team was attentive and always willing to help. The absolute highlight was the driver, who was always cheerful and ready to help with anything we needed.

23 July 2026
Rated 5 out of 5 stars

Seamless experience

Seamless experience. Link sent to track delivery was very helpful. Driver was very obliging and explained the process of using a TaxiBox well as I haven't moved in decades. People in the office and on the phones have been very helpful too.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Speedy timing

Speedy timing, communicative and great service! Would highly recommend to anyone looking to move states!

22 July 2026
Rated 5 out of 5 stars

We couldn’t be happier with the Taxibox…

We couldn’t be happier with the Taxibox delivery! We marked out with some chalk on our driveway exactly where we wanted the box to be placed, as we weren’t able to be there in person. Frank was able to place the box exactly where we had wanted! Thanks - very easy and smooth process!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Moving Experience

Best moving experience we’ve ever had - easy to book, delivered and picked up perfectly on time!

Can’t fault our driver Jayden, a clear communicator and super friendly. Dropped our box in the best possible spot for an easy move.

Will absolutely be using Taxibox for any future moves!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Box was well taken care of

Box was well taken care of. Nothing had moved inside. Pick up and drop off very smooth at both ends. Shout out to Eddie who dropped it off at my new house with great precision.

22 July 2026
Rated 5 out of 5 stars

Jayden was very polite

Jayden was very polite, professional & efficient. He introduced himself and made sure to understand exactly where I wanted the box to be set down. I would highly recommend Taxi Box

22 July 2026
Unprompted review
Rated 5 out of 5 stars

From the start when they were delivered…

From the start when they were delivered where I wanted them to when they picked them up then they put them in storage then delivered to my address and then picked them up when I was finished was perfect with the lest amount of fuss I would highly recommend them to anybody thank you

21 July 2026
Rated 2 out of 5 stars

Meh, ok.…

The delivery of the taxi boxes itself was good. But there is not much flexibility in available days for box drop offs and pick ups. I used their movers and was disappointed with the experience. Their communication was not great. I have not yet received a response to an email sent days ago.

25 June 2026
Rated 5 out of 5 stars

Top bloke!

Frank is a top bloke! On time and made it all work with limited space. Impeccable service.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

I found the whole experience very seamless

I found the whole experience very good from placing my order, tracking system & Frank was right on time, asked which way I wanted the box, the whole delivery for arrival to placing in driveway was 10 mins, Frank gave me a quick overview of locking mechanism, very simple. I would highly recommend TaxBoxi to anyone looking for some extra storage - Sandra, Glen Huntly

21 July 2026
Unprompted review

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